Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.3 out of 5 by 139 reviewers.
Rated 5 out of 5 by Relaxing and quiet Nice relaxing hotel away from the crowd and easy access to highway. great food. April 16, 2013
Rated 5 out of 5 by Excellent Hotel & Extremely hospitable staffs Decided to try out The Westin Pazhou for a weekend getaway within the city for some R&R. Had a very good impression as soon as we stepped into the spacious lobby of the hotel. Proceeded into the lift to go to the Executive Club Lounge for check in and was surprised with the friendliness and good spoken English of the Bellboy we bumped into in the lift. Arriving in the Executive Club Lounge, we were greeted with warm smiles by the only male staff in the club lounge who was exemplary in his service for the whole duration of our stay! Check-in was a breeze and efficient and in no time, we were in our room. The club level Deluxe Room was spacious and the bed as in The Westin's tagline: was "Heavenly" indeed. After leaving our luggages, we decided to head to the Club Lounge for some R&R. My wife, daughter and I "hanged out" in the lounge and had some "room service" food ordered and delivered to the lounge as snacks. I must say that this is one of the best Executive Club Lounge I have been to, it was clean, spacious and the staff are efficient and ever helpful! Kudos to the Assistant Manager Of Westin Executive Club who heads the lounge and all her staffs - for being so hospitable, efficient and ever helpful. That made our stay very memorable and pleasant indeed! Then there was the "happy hour" in the lounge from 1730hrs onwards. The snack spread was very good and the drinks adequate. Just wish the wine selection was better, but then again, couldn't really find any faults here. Also had breakfast in the Club Lounge, the spread is obviously not as big as the spread in the all-day dining restaurant in the ground floor, but it was still good enough for us and we thoroughly enjoyed ourselves! April 4, 2013
Rated 5 out of 5 by Fantastic hotel with great staff hospitality Great staff hospitality and very nice rooms/facilities: staff all very friendly and professional; a gorgeous upgraded room (well, non peak season – but anyway it’s super); the club lounge is exceptional and good for coffee/meetings. Location is a bit off the city – need a car/taxi. March 19, 2013
Rated 5 out of 5 by Everything was GREAT! We were very excited to stay at such a famous hotel. We had signed up for the SPG Membership a little while ago, and when we got to the hotel, we were immediately given a free upgrade to the Corner Room! The facilities were fantastic! The swimming pool was beautiful, and had enough space to play around and swim freely. Also, the In Room Dining was most satisfactory! The food was excellent! The staff were very helpful too! One staff was even able to help us move the Check-out deadline to one hour later! The view was excellent, and we really enjoyed the river view! The location is superb, because it is five minutes walk to the MTR Station, where you will find yourself accessible to the whole of Guangzhou! If you are looking for a suitable hotel in Guangzhou, I would most certainly recommend you The Westin Pazhou., February 17, 2013
Rated 5 out of 5 by qulity hotel with good staff stayed here during the wine fair back to nov, very good for a convention center hotel, the staff's performance are satisfying, breakfast is good too, overall it is just breakfast, it is quality but not the quantity, but the coffe bar can improve their quality, ordered a decaf cuppucino, but the beans they use are too old, too acid, you can tell the normal beans they use are not too good, either, maybe not many people order coffee here and just getting the free flow stuff. the gym and the pool are very good, over all it is great to have such a hotel at the convention center. Mr Oscar at the front dest is really helpful as well, I guess maybe because guangzhou is closer to HK so that they get better quality staff than other spg hotels in mainland china? so far of all the spg hotels in mainland, I think this hotel got the best quality staff in the house, that is why I am willing to submit this review, all the others don't even want to bother... December 29, 2012
Rated 5 out of 5 by Great service and very nice rooms/facilities Great service and very nice rooms/facilities: staff all very friendly and professional; a gorgeous upgraded room (well, non peak season – but anyway it’s super); the club lounge is exceptional and good for coffee/meetings. Location is a bit off the city – need a car/taxi. The air-con (heat) was not very effective... It was chilly at night. November 25, 2012
Rated 5 out of 5 by A great stay I was here for 9 days this time and had a very comfortable stay The hotel is working hard to improve their lounge, this shows great management as the lounge is already one of the very best SPG lounges anywhere in the world Breakfast is good, staff all extremely friendly and professional. September 24, 2012
Rated 5 out of 5 by A Star in Guangzhou It is simply great! Room is great, view over the river, good value (non Canton Fair period), very good staffs, one of the best lounge. Location is a bit off the city but it is nothing by a taxi. First of my choice in GZ. August 5, 2012
Rated 5 out of 5 by One of the very best executive lounges This hotel continues to impress me every time I stay here. True it is a little out of the center of town but that is solved with a 10 minute taxi ride. I do not find the location a problem. The hotel has an exceptional club lounge. The food on offer in the evening really is the best I have ever had, anywhere in the world. Head and shoulders above the competition. The lounge staff as I have said before are exceptional, so very welcoming and friendly. The hotel is continually improving it's service levels. A great base in Guangzhou June 24, 2012
Rated 5 out of 5 by Gets better every time I stay This is my 5th or 6th stay at the Westin Pazhou and I am enjoying the hotel more each time I stay. The executive lounge is easily the best SPG lounge in Guangzhou. The staff in the lounge are great. The hotel is very clean and the suites are superb. I also had the very best barbecue ribs I have ever had. I look forward to returning very soon April 29, 2012
Rated 5 out of 5 by Gem in Guangzhou! This is the BEST starwood experience I have ever had--and I am a Platinum SPG who travels around the world. They have elevated service and thought of just about everything for guests. On the first night checking in I was treated like a VIP and provided with a gorgeous upgraded room. I did not expect this kind of treatment, but as someone who travels alot, it is nice to be welcomed and made to feel at home. The service was similar in the 40th floor starwood lounge and the workout facilities. The pool is EPIC and wonderful for swimming laps. The hotel is also connected to the Pazhou convention center which makes tradeshow a breeze. March 8, 2012
Rated 4 out of 5 by Spring for a suite This was my second stay and I was here for three nights. I enjoyed this stay far more than my first stay. I had an executive suite on the 41st floor and it really was a very pleasant and restful place to be. You can check out in the lounge which was very efficient and a lot better than my experience checking out downstairs. The suites are better value than the rooms, they really are beautiful, even the toiletries are better. The gym is very well equipped and never got too busy whilst I was there. For me, the lounge is the key to staying in this hotel, the staff there are very good, the breakfast is very good. March 5, 2012
Rated 1 out of 5 by Poor location apart from the Exhibition Halls Badly run hotel, with a poorly trained staff. Check in was very fast, the lounge was very good, breakfast was good, coffee was good but the rest awful. My room had lots of maintenance issues including a blocked toilet. Check out was the worst I have ever experienced and seemed to NEVER end. I will only stay here if all and I mean all the other SPG hotels are full. I had no problem getting taxis R February 29, 2012
Rated 5 out of 5 by Great hotel The location of the hotel is good and very close to a Metro station. The staff are well trained and responsive. The rooms are very comfortable with quality toiletries. The lounge was clean and the staff attentive. This hotel would be my first choice for my return trip to Guangzhou. December 28, 2011
Rated 3 out of 5 by Taxis do not come to this hotel This is a beautiful hotel conveniently located next to the Canton Fairgrounds. That's about where it ends. While one expects higher rates during the fair in exchange for easy access, you would also expect to be able to travel into Guanzhou by taxi. This is not possible from this hotel. Unless a taxi is dropping someone off at the hotel, you cannot find a taxi to leave. The hotel doorman does nothing to assist guests with taxis. During your stay, you are stranded at the hotel, and at the mercy of very high rates for your room and food. You cannot plan business meetings either in Guanzhou or at the hotel, ...since no one can expect to come & go from the hotel by taxi. December 2, 2011
Rated 2 out of 5 by This hotel has many areas which needs work I stayed in this hotel for 1 night. Hotel Lobby is pleasant and clean. Rooms are very comforting. Hotel Staff are poorly trained to handle issues. I ate my lunch at Taste restaurant and found a big piece of plastic in my Tuna Roll, told the captain, he just said sorry and walked off. It took the hotel almost 45 minutes to arrange for a taxi in 2 incidents. Better plan your appointments way ahead. November 4, 2011
Rated 5 out of 5 by Canton Fair Arrived late in the evening for the Canton Fair. All was ready for me including a nice fruit selection. The executive club on the 40th floor served up a great breakfast, with a spectacular view of the river and city skyline. If you are visiting the fair, this is the place to stay, a remarkable short walk across a very short bridge brings you right into the C area of the fair. So great, no taxi line, no bus ride, its perfect. Negative side, its a ride to the city if you wish that lifestyle, not much going on this side of the river. November 2, 2011
Rated 5 out of 5 by muy buen hotel buenas instalaciones, moderno mobiliario, muy buena atención de personal, especialmente restaurant.- Muy cómodo para visitar la feria de Canton May 5, 2013
Rated 5 out of 5 by hotel perfecto para trabajo Este hotel tiene todas las caracteristicas para volver a repetirlo, la ubicacion para las personas que asisten a la feria es perfecta, spa, piscina y alimentacion , buenisimos.. lo recomiendo April 21, 2013
Rated 5 out of 5 by 很舒服的一家酒店 十一期间出行广州游玩,由于该酒店地处琶洲地区,如果不在广交会期间,房价比较合适还是可以接受的。首先一点,酒店外观是我比较欣赏的地方,雍容华贵;虽然酒店地段不算好,但是步行10分钟就到地铁琶洲站,附近还有新开的观光APM线也可以乘坐,游玩出行还算方便;进入酒店大堂,雄伟气派,淡淡的白茶香扑面而来,对于住惯Westin的人来说最喜欢这种味道了,有种回家的亲切感;酒店前台对SPG的认可度好,CI的时候态度和蔼,详细地询问了个人偏好,当提出是否可以给珠江方向View后给房型小升级,升级到拐角房,连片全玻落地窗,视野非常好,可以隐约看到ifc和Chow Tai Fook。房间内装修豪华,设施齐全,秉承了W家一贯的水准,LG液晶大电视,大大的浴缸,全套科勒卫浴,White Tea香皂和洗浴品都是大爱;当然,还有最爱的King家的天梦之床,保证了睡眠质量。当然不足的地方也是有,我觉得酒店在细节方面还是要改进,房间内的白色纱帘随着时间的推移已经渐渐泛黑,要泡澡却没有浴盐,虽然这些都是小细节但希望酒店方得以重视改进。酒店CO只是询问了Bar内是否有消费,很快也很满意,符合五星酒店的标准。与海航威斯汀相比,广交会Westin价格更合适,性价比高,是商务出行或旅游的好选择。 October 12, 2016
Rated 5 out of 5 by Nice Hotel 距离琶洲地铁站5分钟步程,酒店外观不错。CI时前台小哥态度很好,在我提出升套需求后告知大床套暂未释放,还说可以带我到酒廊等一下。虽然最后是给了38F的行政房,但是说下次如果有预定计划一定留套房给我 XD。 房间设施一如Westin 标准,但是进房间的时候没有欢迎果盘,随后电话询问,过了大概半个多小时才送到,这个要改进哦。 游泳池水温稍微有点凉,好像也没有暖气的感觉,不知道是不是因为10点才去比较晚了。 CO时中间前台妹子笑容很好,可惜还是没有套,遂打消了再住一晚的计划。。 :( September 7, 2016
Rated 5 out of 5 by 员工热情,对会员制度认可度高 就在会展中心边上,距离保利国际广场5分钟左右的车程,很适合商务。前台人员服务热情,在视会员级别和房源的情况下给予了套房升级。套房视野开阔度很好,可以俯视珠江、远眺小蛮腰。行政酒廊在40层,面积很宽阔,happy hour小吃和酒的种类OK,服务人员也很殷勤周到。另外值得一提的是泳池,是酒店中水较深较干净的,游起来比较省劲,还有两条泳道,感觉很不错。相比市里其他同级酒店而言,这家很不错,适合到琶洲出差人士 June 25, 2016
Rated 5 out of 5 by 前台員工及行政酒廊服務態度 前台員工及行政酒廊服務態度十分好,有善, 有 效 率 May 15, 2016
Rated 5 out of 5 by 絕對值得推薦入住的琶洲威斯汀 地理位置一流,三樓天橋直接連接廣交會,應該算是離廣交會展館最近最方便的酒店!硬件一流,房間非常舒適,四樓室內泳池很不錯!軟件一流,對SPG會員待遇很好,服務態度親切,尤其是前臺的Bella小姐,令人有賓至如歸的感覺。 自助早餐很豐盛,小朋友評價這家早餐是廣州地區最好的了。 April 5, 2016
Rated 5 out of 5 by 非常好的一家酒店,nice 很好的一家酒店,设施,位置都很好,服务也很好,总体来说,很棒啊,赞一个 April 4, 2016
Rated 5 out of 5 by 酒店硬件设置良好,服务响应快捷 广交会威斯汀酒店位置正好在珠江边,琶洲会馆与酒店相连,如果参加交易会,这应该是最适合和舒适的酒店,没有之一! 酒店客房高挑,设施很新,挺舒适。景色不错,虽然不临江,不过高层风景非常不错。行政酒廊宽敞舒适景色优美。服务细心周到,虽然交易会期间人非常多,但是服务员都非常耐心,很难得。前厅经理在处理事情时快捷高效,值得称赞,有宾客如归的感觉!行政酒廊总体热情周到,如果说有欠缺的话,希望加强培训,统一提高服务水平,避免参差不齐的情况。入住时不给SPG白金会员行政待遇和升级行政楼层,是我入住这么多SPG酒店第一次遇到的情况,令人惊讶,希望这是个别事件。 March 13, 2016
Rated 5 out of 5 by 整体服务水平一流 可能是服务惯了世界各地的商务人员,服务可以说是不错的了。从w过来的,ci时前台很热情,帮忙升级了房间。行政酒廊的帅哥也是常常来问要不要咖啡啊,加餐什么的,只是不知道为什么早餐和酒廊早餐是一起的,hh品种算是比较多的了,各种口味都用。房间也很干净,也很大,完全可以拼出一个套房了,可能是淡季,很安静。好像spg其他酒店至少都是4瓶水,这家是2瓶。co时前台经理还来询问了入住体验如何,真的是受宠若金,本来想给一张礼赞的,但是发现没有打印,看来礼赞这种东西还是要先打印出来备着。 February 2, 2016
Rated 3 out of 5 by 前台及客服人员态度有待提升 1,迎宾水果没有刀叉,打电话之后没收到,第二天再打了一次才拿到。 2,浴室需要浴盐和水,打了2次电话才姗姗来到。 3,办ci和co前台人员态度一般,没有感觉到很特别,关于房间是否升级也是询问后才告知。 4,床单下面很脏,掀开床单发现垫单比较脏,上面有体毛。。。而且部位是。。。 整体感觉服务一般,硬件还是不错的。。。清洁和服务有待提升 January 24, 2016
Rated 5 out of 5 by 这是广州最好的喜达屋旗下酒店 真的真的很满意。从前台拿房到2楼中餐厅到行政酒廊,每一位工作人员都训练有素,干练专业。尤其是前台办理入住的蔡先生,为客人考虑问题十分周到,仔细。行政酒廊的三位淑女对待客人非常热情,让客人感到上到行政酒廊就跟回了家似得,服务很注重细节,大方,健谈。之前去深圳大梅沙和花都喜来登,感觉已经是非常不错了,结果在广交会威斯汀刷新了看法,没有最好只有更好。再次对广交会威斯汀的管理服务团队表达衷心的感谢,感谢你们给与了我和家人一个美好难忘的跨年夜。 January 1, 2016
  • 2016-10-26 T11:13:07.136-05:00
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