The Westin Palace, Madrid

  • Plaza de las Cortes, 7
  • Madrid,
  • 28014
  • España
  • Mapa

Tarifas y habitaciones

Cerrar

Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Nota: En este hotel, los huéspedes de hasta 12 años de edad se consideran niños. Por favor, adecue la cantidad de adultos y niños según sea necesario.
Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política del plan familiar

Los niños de 12 años o menores pueden utilizar las camas existentes en una habitación acompañados por un adulto registrado. Se pueden cobrar cargos adicionales por todo tipo de camas plegables y cunas.

Política Para Menores de Edad

Los huéspedes menores de 18 años deberán presentar una carta de su padre o tutor.

Rated 4.4 out of 5 by 130 reviewers.
Rated 5 out of 5 by Great Staff Concierges were all great. Alberto at the reception was especially helpful. Marcos took great care of us at the restaurant. August 11, 2014
Rated 5 out of 5 by Consistent Excellence We've stayed at this property six or seven times over the last few years and have never been disappointed! From the front desk to the concierge , the bellman to housekeeping everyone is extremely professional and accommodating . While we generally don't eat in a lot of hotel restaurants, we made an exception for this hotel's Asian Palace and were not disappointed. We had arguably the best Chinese meal we' ve had outside of Beijing! We sprang for the most expensive tasting menus available ( I think 8 courses ) and the only criticism we can offer is that the portions were just too generous. This is one of Starwoods best! May 11, 2013
Rated 4 out of 5 by Madrid, August I arrived with a group which caused my luggage to be delayed in its delivery to my room. I do not like that method of handling luggage. August 11, 2014
Rated 5 out of 5 by Service staff Having stayed around the world in a variety of 5 star hotels I have to say that the restaurant and bar staff at the Westin Palace exceed all of our past experiences. Their training and attention to detail and courtesy exceeds all expectations. Our compliments and thanks to all. We would not hesitate to stay at the Westin Palace again March 18, 2013
Rated 4 out of 5 by Great Location Front desk staff was friendly enough. The location was perfect for just about everything we wanted to see or do in Madrid, including art, shopping, and eating. Hotel was beautiful, a bit uptight feeling, entirely enjoyable. Workout room on the top floor with a view was kind of fun! February 10, 2014
Rated 5 out of 5 by Outstanding Experience I recently stayed four nights at the Westin Palace and found all aspects of my visit to be outstanding. The front desk staff and the concierge staff were very friendly and helpful, going above-and-beyond to meet my expectations. Additionally, the hotel is in a great location and the rooms are very clean, modern, and quiet. March 22, 2012
Rated 5 out of 5 by Excellent experience Me and my wife stayed at this beautiful property earlier in May. The proprty is really beautiful, well kept and in a very central and upscale location. We loved the fact that you can walk to all major tourist locations or take a short cab. Also there are a lot of great restaurents nearby. We used the hotel restaurent for breakfast only and that was great. Hotel values spg members. As an ambassador level member, we got a really nuice suite which was awesome. Loved the upgrade as this was our honeymoon. Would likely return to this property. Great place! May 27, 2014
Rated 5 out of 5 by What an incredible hotel! We had not planned to stay in Madrid at all, opting instead to go straight to Barcelona to begin our European adventure, but at the last minute we decided to spend two nights in Madrid. To think that we almost missed this incredible hotel! It is the way grand hotels USED to be! We loved everything about this palace of a property and will no doubt return here at some point in the future. DO NOT MISS THIS HOTEL! June 22, 2014
Rated 5 out of 5 by Great staff We would like to acknowledge the front desk staff for their professionalism. The Concierge in particular helped make our visit to Madrid a memorable one. July 2, 2014
Rated 5 out of 5 by Best Location and Very Clean! We stayed at Madrid Westin Palace Hotel. The location is great. Close to everything. Front desk staff are friendly and helpful. The room is VERY clean and VERY quiet! We had a wonderful vacation in Madrid! Stamford, Connecticut December 15, 2013
Rated 5 out of 5 by Truly a Palace Centrally located. Walking distance to everything. Staff extraordinary from front desk, concierge, wait staff and housekeeping. Junior suite upgrade for nominal fee per night. Would stay here again if ever in Madrid. May 27, 2012
Rated 4 out of 5 by Great location and a nice hotel Hotel staff was helpful. Location could not be better. A classic downtown - old town - city center hotel with good service and good facilities. Wish the hotel had a club lounge or an executive lounge. April 26, 2013
Rated 5 out of 5 by The hotel was outstanding This hotel is outstanding, super comfortable, great location and gorgeous. The staff is amazing..... October 18, 2013
Rated 5 out of 5 by My favorite hotel in the world Excelent service, great location, best SPG recognition, delicious food (amazing breakfast), I love it. December 31, 2011
Rated 5 out of 5 by Excellent location Location is perfect. The room was a bit small. October 21, 2012
Rated 5 out of 5 by Perfect! The hotel is absolutely fabulous! I would strongly recommend it and will stay there again without any hesitation. The hotel is magnificent and the staff was friendly, smart and extremely helpful. It made for the perfect stay. June 24, 2014
Rated 5 out of 5 by Historic Charme The most central place in town. By walk: Prado, Restaurants, tapas bar, shoping sides and parque del retiro. After a renovation of the wellness faclities the hotel will be one of the best for loves of Grand-Hotel-stile places. August 6, 2014
Rated 5 out of 5 by The Westin Palace has been legendary for almost 100 years This hotel functions like a well oiled machine with all hands on deck. Breakfast in the Rotunda is legendary, the cocktails in the cozy bar are poured before your eyes, the Chinese restaurant's Peking Duck is fantastic and the staff truly seem to care about your comfort. To have such wonderful personal touches in a large hotel indicates superior management. December 2, 2011
Rated 5 out of 5 by Very nice Nothing to complain about except the internet rate which is not acceptable for a five star hotel. Also, the quality of the beds could be more comfortable. But breakfast amazing and the staff very professional. August 4, 2014
Rated 5 out of 5 by Muy bueno y más! Perfect location in a very upscale but historic building in the center of Madrid! Could not have enjoyed our 2 nights in Madrid more had it not been for the service and attention we received at this hotel. Very helpful for all questions we had as first timers to the city. August 1, 2014
Rated 4 out of 5 by EXCELENT AS ALWAYS AND EXCELENT HOTEL August 3, 2014
Rated 5 out of 5 by This hotel is beautiful We checked into the Palace Hotel after an overseas flight. The staff was very accommodating and were able to give us early check in to a beautiful room. June 12, 2014
Rated 5 out of 5 by Westin Palace, Madrid Stayed at this hotel for 3 nights. Fabulous experience. Great location; food and staff lived up to all expectations. Would highly recommend this property for your stay in Madrid. June 11, 2014
Rated 5 out of 5 by GREAT HOTEL AT GREAT LOCATION GREAT AMBIENCE IN THE BEST LOCATION OF MADRID. TRUE LUXURY EXPERIENCE August 2, 2014
Rated 1 out of 5 by Platinum Status/Gold for life I come to the Westin Palace Madrid roughly once a month and it is one of the best Westin I have stayed at in Europe. Although no one should take my last 'unstisfactory experience' as a reason not to stay there, feel reassured you should be fine especially given the hotel location. Unfortunatelly my last stay was miserable. Because I travel so often I have requirements and expectations. Especially with SPG where I hold a Platinum Status/Gold for life status. There are 3 things I don't tolerate in the hotel: - communicating doors in my room - 2 beds in the room - room next to elevators or storage room. In this instance, apart from having no level of recognition of my SPG status and patronage of the hotel, they have failled on all front with room 565; let alone the 'non mandatory upgrade' that went missing too... I have mentioned it to the staff, and my comments have gone to the secret box... VERY disappointed... May 27, 2014
Rated 5 out of 5 by This hotel is beautiful The hotel is beautiful and the staff is very professional. I enjoyed my stay at this hotel and will recommend to friends. The one thing I would have liked to see in this hotel is a swimming pool. But the spa was great. July 30, 2014
Rated 5 out of 5 by Excellent stay and property I stayed at this hotel in June 2012 for five nights. It was a very pleasant stay. Hotel is very centrally located to major tourist sites such as the Prado and Park Retiro, and it is only a couple of blocks from a metro stop. There are a number of quality restaurants nearby. Our room was ready on arrival. Room was clean and nicely furnished. Staff was extremely helpful in coordinating the return of a lost bag from our airline. We would definitely consider returning to this hotel if we are fortunate enough to visit Madrid again. July 6, 2012
Rated 5 out of 5 by Finest staff in all of Europe I'm a very frequent traveler to Europe. I cannot express enough the absolute fantastic service I had at the Westin. Great location, close to everything. Gorgeous hotel in every aspect. The breakfast buffet was fantastic (recommended to all travelers). But the point that really distinguishes this hotel is the incredible staff. Always helpful, always available when you need them. No request was too much for them. May 8, 2014
Rated 5 out of 5 by Outstanding This was by far the best stay at any hotel we've ever had!!I visited my daughter in Madrid and she stayed with me at the hotel. We felt so special The service was outstanding and the hotel is beautiful. A palace!! The manager was so thoughtful and made sure she was around to say hello to the guests and was so pleasant. She also dealt with any issues that would arise personally and professionally. Loved Loved Loved the Westin Palace. April 30, 2014
Rated 5 out of 5 by Great location and history The staff was very courteous and helpful, always willing to offer extra help June 1, 2014
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