Rated 2 out of 5 by wokoban Very poor service quality and too many request for extra-payments
The main problem is the service at the restaurant Azul. Waiting for 30 minutes or more is not acceptable. As this happened several times, it seems to be a common problem.
Furthermore, it's annoying being asked to pay an extra fee for everything you expected to be included, e.g. WLAN with a good quality of speed. I prefer paying a price that includes everything. Thus, I don't want to think of money and prizes while being on vacations or so.
Another point is the shuttle-service. The covers area is so little and it takes too much time waiting for a cab that I can only recommend renting a car at the airport for the time of your stay. Furthermore, as no trips are organized (or at least not communicated) by the hotel, e.g. to the mountains, you're better off with your own rental car.
Last but not least, the fitness center is ok, but a renovation would be good, too.
21. Juni 2013
Rated 5 out of 5 by Mdacckc Wt hotel
Excellent hotel and location
9. März 2014
Rated 5 out of 5 by dick718 This hotel has a great location
Wonderfully located at the base of the mountains. Quiet atmosphere and a great golf course. Loved the services provide by everyone.
8. März 2014
Rated 5 out of 5 by Arnie59 Location
I was very impressed with the landscaping and cleanliness of the resort. The rooms were very nice and maintained. Did not get a chance to use the pool area but it looked very impressive as well.
7. März 2014
Rated 5 out of 5 by EclecticCitizen EV friendly comfort
The staff were very accommodating of charging my electric car, even with my late night arrival. Beautiful finishes in the room, very comfortable stay.
7. März 2014
Rated 5 out of 5 by klr6 Beautiful Hotel
Beautiful place. Very relaxing. Great staff. A++
2. März 2014
Rated 5 out of 5 by Tim1963 An oasis in the desert
I have had the privledge of staying at your facility on business in 2004 and 2009. I was asked to be a guest speaker for two clients of mine and present research data to them. Coming from Wisconsin and staying in Arizona is quite a shock in February and March! While on business, there is rarely enough time to soak up the outside atmosphere except for walking outside to and from meetings, but you do get enough to want to return. As a result, my wife and I decided to come here for our first family vacation. We have a farming business and as a result are not able to leave our farm very often. Also, with five children, ages 5 to 15, it keeps us busy. So, when we began to plan for a trip, the choice to stay at the Westin-Tuscon was obvious. We had a very enjoyable time, the children loved the pool, room service of course!, and breakfast looking at the mountains. Thank you for a top-notch facility and awesome employees.
27. Februar 2014
Rated 5 out of 5 by Val8 Perfect Place for A Girls Weekend
We were so excited to be able to get away from the cold and La Paloma provided the perfect place to escape the cold. The resort was beautiful and had everything you could need for a girls weekend, from the Spa to the pool there were zero let downs on this trip. The staff was friendly and everything was perfect. I would recommend this hotel to all of my friends.
25. Februar 2014