Rated 4 out of 5 by bigbubbajahyhawk My review
The hotel was one of the nicest I have been in outside of my luggage being temporarily lost it was a fantastic stay.
June 29, 2014
Rated 5 out of 5 by drewbydean Excellent hotel close to everything
Stunning views of the city - very responsive staff - great experience all around.
June 28, 2014
Rated 5 out of 5 by Matthias Nice reception, room, location
...and very attentive to the needs of our little baby! We will come again for sure!
June 28, 2014
Rated 4 out of 5 by RJB1960 Good, but not great
VERY comfortable bed. Housekeeping kept forgetting to refill the coffee supplies and the coffeemaker shoots coffee everywhere but in the cup. For a premium hotel in one of the world's most connected cities, charging extra for wifi is ridiculous.Parking was overpriced, too.. Staff friendly and responsive, concierge helpful. Great walking distance to all over downtown
June 25, 2014
Rated 5 out of 5 by marinbear As I always expect from the Westsin excellent, but need a small technical update
As usual I very much enjoyed my stay and felt very comfortable and well taken care of. However, I feel that is time for the hotel to offer free wifi and update the electronic devices in the rooms to have Ipod docks available for guests. This is something that is popping up more regularly in other hotels. I must admit that I almost did not stay this time because I was looking for free wifi in the room..
May 6, 2014
Rated 5 out of 5 by Happycoincident Excellent hotel
Excellent location, easy to access almost everywhere of seattle city.
Helpful and friendly front desk staff.
Beautiful city view from the room on the 37th floor.
May 12, 2014
Rated 5 out of 5 by HappySleepover An amazing experience
The staff at the Seattle Westin were very welcoming and helpful as I arrived with my 5 month and 2 year old daughters on my own. The gentleman who checked us in was very thougthful and considerate which made our stay relaxing for me and amazing for my girls. My oldest daughter did not want to leave the next day so I promised her that we would come back to the Westin in Seatlle soon with Daddy so he could share with us another amazing experience. Now that we are home she keeps talking about her sleepover at the Westin especially when she plays with her Westin rubber ducky in the bathtub. Thanks for the great memories and we can not wait to make many more.
April 5, 2013
Rated 5 out of 5 by WaywardBadger Above and Beyond
My girlfriend and I booked 2 nights at the Westin for our first trip to Seattle. I planned to propose to her during our trip and mentioned this in a comment attached to my reservation. We spent our first day at Mt Ranier National Park (about a 2 hour drive) and I proposed to her there before we checked into the hotel. Upon arrival, check-in went smoothly and the woman at the front desk (I believe her name was Julietse) was very professional. We went up to our room and were very impressed, especially with the view. We stayed in a Grand View room on the 40th floor and had full view of the city, Puget Sound, and a partial view of the Space Needle. The room itself was clean. Julietse called shortly after we entered our room to make sure we were happy with the room and asked about our plans for the night. We told her we were going out to dinner. After dinner, we returned to the hotel and found a bottle of champagne and a handwritten note from Julietse and the staff congratulating us on our engagement. The staff really went above and beyond and made our special weekend even more special. I would definitely stay at the Westin again and would recommend it to anyone visiting Seattle.
June 26, 2014
Rated 4 out of 5 by ERoge Great Hotel
This hotel is in a great location and as a visitor would stay in this hotel again. I attended a conference at this hotel, so I got a conference discounted rate, as a result, my room was right by the elevators... you hear "ding" all night long, and I had a low floor with buildings for a view. My colleague did not reserve his room in time for the "conference rate" so he paid $20 more, but had a view of the water, room wasn't by the elevator, etc.
June 22, 2014
Rated 5 out of 5 by KayOlson Amazing customer service
We had a domestic dispute in hallway that woke us at 3 am. Before I even had an opportunity to discuss it with the front desk we had a note of apology from manager and compensation for our disrupted rest. Much appreciated!
June 25, 2014
Rated 3 out of 5 by Roxyabc Mildew water odor
Great location, staff and as always very comfortable rooms. The only disappointment was a relatively strong mildew water odor in the bathroom.
June 25, 2014
Rated 4 out of 5 by SMOOOv Front Desk was Great
Front Desk was Great but no platinum upgrade this time
June 26, 2014
Rated 5 out of 5 by klkggm Best for Pets!
Pets 80lbs and under are allowed to stay at NO charge! This is why we keep coming back to the Westin! The floor design inside the circular towers is really pretty awesome too!
June 24, 2014
Rated 5 out of 5 by uamchris Wonderful hotel with one drawback.
Overall, the Westin Seattle is my favorite hotel in Seattle, unfortunately only about 5 of the 60 nights that I stayed at Starwood hotels in Seattle this year were spent at the Westin.
If I have friends visiting and I want them to wake up to the best views of Seattle, then the Westin is my go-to hotel, because it can't be beat in that category. The rooms are always clean, room service is delicious and super fast, and most everyone on staff there goes out of their way to ensure that you are happy.
The one drawback for me is the lack of SPG Platinum recognition. I have been an SPG Platinum member for five years, so by this point, I am usually upgraded automatically at most Starwood hotels, but that has never been the case at this hotel. When I have requested upgrades, it has been about 50/50 whether or not I received one and even this, it was usually to a room similar to what I paid for with a preferred view, but never to a suite. Since another Starwood hotel in Seattle offers me suite upgrades 90% of the time that I stay there, I usually stay at that location instead, even that I prefer the location & ambiance of the Westin.
Overall, I would say that the Westin is my favorite hotel in Seattle and I would recommend it to anyone who is visiting the city or is traveling alone, but if you are hoping for a Platinum upgrade, you should move on to the next place.
December 20, 2011
Rated 2 out of 5 by EastSider This hotel is a fair value comparitively
In comparison to the other price points for nearby Hotels, this one was fine. The food was terrible, we couldn't seem to get a blanket for the extra bed, the pool/hot tub area needs structural work, and we had no water pressure. On the plus side, the bed was great, the consierge was friendly and helpful. If I were to stay again, I would be a bit more demanding of staff and would also dine out. It was a good hike to local attractions, but we were up to it. Seattle has a real problem with their very aggressive street population.
June 16, 2014
Rated 2 out of 5 by RonEllen1 Underwhelm
Driving into the hotel we saw that the self-park was closed so we were forced to Valet parking. After traveling all day, we attempted to check in early. Room not available and were given room options significantly less than the room option we paid for. Our fault for trying to check in early. Did not feel comfortable leaving our bag so went back to get the checked in car. 10-15 minute wait. Checked back in after our show and dinner-very smooth. In our room -blood was found in the bed. Which was replaced 15 minutes later. Kind of killed the moment. Black mold was found in the shower, not only at the edges but through out the face of most of the tiles. Waiting for our car again took 20 minutes or so. Three different employees asked us if we were being helped, which was nice, but three different cars came and went as we waited.
November 26, 2013
Rated 4 out of 5 by Jennifer6 Marathon
The Westin was great. Our room was ready on time. When we were done running and cam back to the hotel, they greeted us with a towel and cold water.
June 23, 2014
Rated 4 out of 5 by Rb2175 June stay
Comfortable hotel. Easy access to downtown shopping and restaurants.
June 23, 2014
Rated 5 out of 5 by Lionell great again
Whenever I am in Seattle I stay at the Westin. I find it convenient to all of downtown and the service has always been great. It is just a comfortable place to be.
April 29, 2014
Rated 2 out of 5 by MICHAELMR2 Bad from beginning to end
This hotel is dated, tired and cramped. The pool is small, the rooms are small, and most staff members have a bad attitude. We found a shoe polisher in our ice bucket, the green choice program was confusing, they never checked to see if we ever wanted service, and when we asked for it, still got nothing. We were nickel and dimed the entire time, including $1.50 for a local call, all because we couldn't get cell service in our room. Avoid this location. Lastly, after a week long stay, we got no points for our stay as SPG MEMBERS.
June 15, 2014
Rated 5 out of 5 by ssoo406320 With Gratitude
From the time we arrived (early for our check-in) the valet staff (especially Johnny and Andrew who were on duty) made it as easy as possible for us to get settled. Andrew provided all sorts of helpful advice for what to see and do, and Johnny helped us back up to make self-parking possible since we were going to be in and out frequently. Also, we received a very thoughtful gift card for $20 food credit from the hotel staff to help us celebrate our anniversary - such a perfect way to start our day with breakfast at Relish the next morning. We really appreciated all the little touches and the help from your charming and knowledgeable concierge.
May 21, 2014
Rated 5 out of 5 by DTDMCrew Excellent family overnight getaway
Excellent view. Conviently located to downtown and transportation to Seattle Center.
April 10, 2013
Rated 5 out of 5 by walkabout A Sleep In Seattle
The Westin is in a great central downtown Seattle location, just a few blocks from Pike's Market Place, good restaurants and shopping. Ask for a room with a view of the Space Needle, a landmark view. While I was there, the Space Needle was lit up in purple for the Washington State Football game. Also, to get to the Space Needle, just hop on the monorail that runs directly in front of the hotel.
The hotel staff is friendly and went out of their way to make me feel like home and that they were glad I was a guest.
The breakfast buffet is great, loads of fresh fruit, bacon and fluffy eggs. Good price and fun restaurant staff, plus they don't rush you.
I've stayed here a few times before, and am always leave feeling satisfied and happy.
October 29, 2013
Rated 5 out of 5 by Mommymagpie Great Place for a family to stay
I spent three days in Seattle over Spring Break with my two children, I choose the Westin for its location which couldn't have been any better. Just across from the Monorail and a short walk to Pike Place. Check in went smooth, very friendly staff, offered us free wifi in the room for being SPG members. Also gave us complimentary late check out when she heard our train was leaving so late in the day. The pool was the real selling feature, the kids loved it! The gym is clean and has every thing you need for a workout. The beds and bedding were amazing, everything was spotless. I will stay at the Westin again and again.
March 27, 2014
Rated 4 out of 5 by Denannza Relax/Work
Wonderful city view as expected (with bonus partial water view). I like the option to forego housekeeping for the $5 credit (and of course to save resources); out of 4 days, I chose 2 to decline room cleaning. As I saw on another review, the weights/multipurpose weight machine room was too small for more than 2 people at a time.
June 15, 2014
Rated 2 out of 5 by ssinhabc Not the best as other reviewers claim
I stayed last weekend where I booked 2 rooms. I got a room upgrade for one of them. We got a suite, which was really a bedroom, with a dining area and wet bar. Most suites have a living area which I would more prefer. The room was not completed with the new renovations. The sound system had not been installed. As well, they had not installed any glass doors for the shower. There was no tub, just this open space with a shower head next to the toilet. No one in the hotel knew why. The adjoining room had a similar set up. No tub, just an open space next to the toilet. They did have a shower curtain though, but that did not stop the water from going all over the washroom. Once we complained, the manager, Nathan did give us additional adjoining room so we could use the washroom there. However, he was quick to say that no one had complained before since they were upgraded for free. I really felt this said in poor taste. I don't feel that Platinum members should have been made to feel that the upgrade to a room that was not ready to be occupied is what we should settle for. I hope that my loyalty deserved the recognition that an upgrade is meant for. The door to the adjoining room would not open fully as the door would hit the light fixture and thus blocking to door to open fully and we would have to squeeze through. In the end, I don't feel the new renovations were of any benefit to us.
June 29, 2012
Rated 4 out of 5 by RonKam Another Great stay
Our third stay at the Westin Seattle.
no surprises or disappointments.
A great downtown location and surprisingly
June 17, 2014
Rated 4 out of 5 by Tommy42 Nice hotel to stay
Hotel is very nice. very clean. Would rather have had more drawers than the honor bar. have no place to put clothes if staying for more than 1-2 days. Otherwise,
June 16, 2014
Rated 5 out of 5 by Lee1024 WONDERFUL HELPER
We have stayed at the Westin Seattle three times in the last two years prior to a cruise. Twice have been with grandchildren. Lee Gojmerac has been a wonderful person who has helped us with getting a room that will accompany 4 people while having a wonderful few of the Space Needle.
June 14, 2014
Rated 5 out of 5 by Header55 Best of the best!
I absolutely love this hotel & starwood property! The Westin Seattle staff is very friendly every time I've stayed and my SPG status is always recognized and I just feel so spoiled every stay. My last couple visits I've brought friends with me that have never stayed at the property and they have all been amazed at the comfort of the rooms and friendliness of staff. The Westin heavenly beds NEVER disappoint & Westin Seattle remains my #1 choice & I visit Seattle more often BECAUSE of the Westin.
March 13, 2013