Rated 4 out of 5 by Alltaken2014 Group Stay
We enjoyed the Westin Bayshore. A group of us had a cruise and then stayed afterward. The staff was incredibly polite, accommodating, and kind. The brunch was delicious with lots of variety. The servers were very attentive. Our beds were very comfortable. My only complaint is that the room could have been a bit cleaner. The walls hadn't been wiped so stains remained from previous guests. All in all it was a great stay and I would definitely recommend and return.
September 3, 2014
Rated 4 out of 5 by Canmore77 August 23 & 24, 2014
Everything was excellent, until our last afternoon... after a long day of exploring the city my boyfriend & I came back to relax by the pool - it was busy, but that was fine - we asked the server working the pool deck if we could order a drink as she was also taking others orders and her response was "I am too busy right now, you can go into the bar to order", she then continued to take others orders... my boyfriend went into the bar where all the staff were looking at one persons cell phone, he asked if anyone was able to assist him and he was told that he has to order from the server outside, when he explained he was told to come in here they didn't seem impressed. This is not normal Westin Hospitality, but I feel you shoul dbe made aware - this took place between 4 & 5:30pm on Sunday August 24th, 2014.
September 2, 2014
Rated 2 out of 5 by GuestAug14 Far from expectations
In August'14 I traveled a lot across US and Canada and stayed at many hotels. The Westin was the worst experience. Westin Bayshore Vancouver asked 199CAD per night without tax and offered: no Internet in room, weak Internet in the lobby, uncomfortable and unhealthy very soft beds, frequent maintenance visits during the day, food of poor quality, charges to my credit card which the stuff could not explain. Enough to be far from expectations.
September 1, 2014
Rated 5 out of 5 by Alta25 Alta25
Great short stay but wish it could be longer. Location can not be beat.
August 29, 2014
Rated 5 out of 5 by AnOnymous31 Good hotel, but expensive
Very good hotel, but quite expensive! Wifi is not included in the price (free in lobby though), which is strange since even crappy hotels do have free wifi available for all guests. Also the Starbucks coffee on the room is not free, but this is not mentioned anywhere.
August 27, 2014
Rated 5 out of 5 by jeter1 local phone call charge
Your charge for a local phone call was petty and ridiculous. Attempted to eat in your restaurant but was told there would be a 15 minute wait even though there were many empty tables. we went else where
August 23, 2014
Rated 4 out of 5 by Andypm Harbour View
I was disappointed that the harbour view was just that of the end of the harbour and was mainly of the tower block rooms
August 21, 2014
Rated 4 out of 5 by Go1201 I loved every second
If you want comfort and go for a jogging, this hotel is for you.
August 20, 2014
Rated 5 out of 5 by Carlacars LOVE THIS PLACE!!!
Beautiful location overlooking Coal Harbor, a seaplane terminal, lots of little boats and a few big ones. Saw a couple of seals swimming in the water nearby, lots of ducks and four swans in Lost Lake, a part of nearby Stanley Park.
August 20, 2014
Rated 4 out of 5 by Trailrunner89 Incredible Location
Waterfront-Stanley Park-Downtown-What more can you ask for. This hotel has 24 hr room service which we needed due to our late arrival, they also let us check out a bit later, I had 2 very tired teenagers to get moving. I was able to go for an amazing morning run at Stanley Park, they have directions right in your suite with a running route! Starbucks downstairs and restaurant, swimming pool. A great place, was worth the extra money to stay here.
August 20, 2014
Rated 4 out of 5 by Nicky71 Loved the hotels location!
This hotel is right next to Stanley Park and near Robson Street. The location couldn't be better. I can't wait to come back to this hotel!
August 20, 2014
Rated 4 out of 5 by Kathy11 Loved the pool and the staff was very nice
The service was excellent and helped us out with our cell phone issues. Everyone who worked as waitstaff at the conference was wonderful. The location of the hotel was perfect, and close to everything in town
The hotel elevators were large and clean and the guest room was large enough for us to be comfortable in
August 19, 2014
Rated 5 out of 5 by travellingmama Great location and staff
The Westin Bayshore overlooks Coal Harbor and is adjacent to Stanley Park. Staying there makes walking anywhere downtown easy. I interacted with a number of staff over our stay there and they were all, without fail, warm and helpful.
August 18, 2014
Rated 4 out of 5 by TessL I enjoyed our stay
The hotel has a premier location: Coal Harbor, where everything is in close proximity like restaurants, Sea Wall, English Bay.
Being a gold member, we were upgraded to a harbor view room. My only negative experience is that the TV remote control was not working. We had the remote control replaced, but the replacement unit stopped working again the following day. The hotel's TV does not work without the remote control, so it was a hassle to call and have a replacement again. Also, the lamp on the console did not have any light bulb. So it was dark looking at the mirror. I did mention about the missing bulb to housekeeping so they can put one on it.
Over all, our stay was satisfactory and will return again given the opportunity someday.
August 17, 2014
Rated 5 out of 5 by dooner Great hotels are based on great staff
Moving beyond the beautiful setting, the wonderful views, and the great food, this place has a staff that is a step above even others in the Starwood collection.
August 17, 2014
Rated 5 out of 5 by Myrna49 Fantastic stay at this hotel!
I stayed here for a conference and my expectations were exceeded! Gorgeous room with a view of the harbour, beds that were incredibly comfortable and wonderful staff! Top notch hotel!
August 17, 2014
Rated 5 out of 5 by LL432 Great Staff
I was pretty distraught after my flight home was cancelled and I'd spent over an hour on the phone to get booked on a new flight the next day. Sam at the front desk very kindly and calmly booked a last minute overnight stay for me at a different Westin which offered a cheaper room rate for my unexpected extra night in Vancouver.
August 13, 2014
Rated 2 out of 5 by Nikohl2014 Hotel needs an update
The hotel is in a great location and the staff was wonderful. However, it was quite upsetting to see the difference between what the hotel looks like on the outside and what the rooms look like on the inside. The outside of the hotel looks beautiful and the rooms feel like a 2 star hotel. My husband and I went to celebrate our Wedding Anniversary; and had quite a rude awakening when we realized the condition of where we would be spending that special weekend.
August 13, 2014
Rated 5 out of 5 by RoxieB Fantastic hotel
Our stay was incredible! The hotel is very well located in Vancouver and the view was breathtaking! The staff was excellent, courteous and responsive. Both restaurants were wonderful and we especially enjoyed the Seawall restaurant.
August 12, 2014
Rated 4 out of 5 by KC66 Great hotel
Loved our stay at this hotel. Breakfast was a bit pricey. Wished we had known about the extra features inside the hotel. We didn't expect whale watching expeditions could be organized right inside the hotel. We would have taken advantage that had we known. I was at this hotel for s conference and this was also not advertised in part of the conference package. Massages were well advertised and were a welcome treat. We also loved the outdoor pool and proximity to many shops, dining, marina and finally Stanley park.
August 12, 2014
Rated 5 out of 5 by mcle6923 Gorgeous!
This hotel was beautiful. The property itself was great, but the location was the best inVancouver! We loved it.
August 11, 2014
Rated 4 out of 5 by Gubka Princess Cruise End
Only there for 1 night at end of Alaskan Tour Cruise with Princess. Very long wait for bus from ship. Not sure if this was Westin or Princess. Hotel check in went very smoothly as SPG member. Would have liked a Queen size bed with a pull out or roll-away for our Grandchild. Restaurant was good. Location was very good. View from room excellant.
August 11, 2014
Rated 4 out of 5 by pfccguru Bed
I loved the bed! I slept like a rock!
I also liked the white bedding. Made it feel clean!
August 11, 2014
Rated 5 out of 5 by Capehorn19 This Hotel has everything
Great views, Great Rooms and service would highly recommend this Hotel to all.
August 11, 2014
Rated 5 out of 5 by JerryE14 Excellent stay to celebrate son's birthday
My son and I came to Vancouver to celebrate his birthday and we had a wonderful time at the Westin Bayshore. This was his first trip to Vancouver. The staff, service & facilities at the hotel were excellent. The front desk manager, Jake, was outstanding and particularly helpful in a number of areas.
August 10, 2014
Rated 3 out of 5 by Tanya2014 Nice hotel, poor service in some ares
Location is excellent for this hotel, but the hotel needs a renovation in the room. Lobby is very nice. The front desk staff was very good, but luggage and bell staff was very poor.
August 10, 2014
Rated 5 out of 5 by Jilld3 Wonderful location and terrific view
We stayed at the Westin Bayshore for five nights. We were upgraded to a fantastic suite with a living room and enough space for our family of five to spread out. The location was perfect for us. It was very close to Stanley Park, and we walked to wonderful restaurants and shopping. The views from our lanai were spectacular and watching the seaplanes come in, the boats and the sunset made for very relaxing evenings. The kids loved the large heated pool and the inside workout room was nice. Customer service here was top notch. Concierge Ayla steered us to wonderful restaurants and activities. Housekeeping kept our rooms in great order and even turned down my son's makeshift bed on the couch. This was our first family trip to Vancouver and hopefully not our last at the Westin Bayshore.
August 10, 2014
Rated 5 out of 5 by Teach2186 Great experience
Clean room close to great attractions. Friendly staff
August 10, 2014
Rated 5 out of 5 by garyabq Great retreat in Vancouver
The wife, grandson and I spent a night at the Westin Vancouver and couldn't have been treated better at any other property in the city. The room was very nice and comfortable, the food at the Seawall Restaurant was very good and perfectly prepared. The grounds and property interior was very well maintained. Overall an excellent place to stay in Vancouver.
August 10, 2014
Rated 4 out of 5 by PFCC14 Excellent location
Only complaint was difficulty of internet access.
August 10, 2014