Rated 5 out of 5 by ManofStihl Smiles all around
I recently spent three nights at the Westin. I found their staff very friendly and eager to help. The breakfast buffet is excellent and the grill guy is happy to fix your eggs, pancakes, or waffles any way you please. It was a very good experience.
January 17, 2013
Rated 4 out of 5 by lovetotravel Needs to be updated, too pricey for state of hotel
I think it was a little more run down in the rooms than expected for the price.
The food was good, the veggie grill on naan. But, the ahi tuna was awful.
Overall, it was fine. But, I wouldn't say great.
The valet and front desk were great.
May 21, 2013
Rated 5 out of 5 by jlewis007 Incredible Staff
As always, the Westin Palo Alto staff are the most professional, helpful and friendly hotel professionals I deal with. Absolutely my top hotel choice when I'm working in the bay area. Thank you for making the stay's a great experience.
March 22, 2013
Rated 5 out of 5 by SL123 Enough Light in the bathroom
I was very pleasantly surprised at how nice the room was. In particular, the bathroom was very large and there was plenty of light. These days, hotels save money on electricity by keeping you "in the dark." But this was not the case.
January 28, 2013
Rated 5 out of 5 by Peter1963 Love this hotel
My wife and I stay at the Westin Palo Alto about every six weeks. We do routine appointments at PAMF, Carol has a favorite hairdresser in Menlo Park, and I try to meet up with colleagues at Stanford.
August 8, 2013
Rated 5 out of 5 by katgirl12 Comfortable
Lovely hotel , helpful staff
October 14, 2013
Rated 4 out of 5 by buddy72 liked/disliked
staff friendly and helpful. couldn't believe that we had to pay for computer use daily, in silicon valley. i expected a complimentary breakfast. dream on
we came for a shoreline concert
August 15, 2013
Rated 5 out of 5 by m324 Fantastic again
Had a very relaxing stay. Enjoyed the pool and worked out at the gym. Had a beautiful room. Service was outstanding. Can't wait to go back again.
September 10, 2013
Rated 4 out of 5 by Jen7634 Wi-Fi Issue
The room and staff were excellent. However, I was shocked to see a $10/day wi-fi charge, but even worse that it was impossible to get on the hotel's wifi. Message said too many people were already on it. Unacceptable.
October 8, 2012
Rated 5 out of 5 by Chai78 Luxury Experience
The Westin Palo Alto is exceptionally well-run. The front desk supervisor, Junius, made us feel like VIPs. The rooms are beautifully appointed and it's wonderful to be able to walk to downtown Palo Alto.
June 5, 2013
Rated 5 out of 5 by alabamagirl great stay, felt luxurious
The Westin Palo Alto felt like a luxury getaway with a great price tag. Westin weekends can't be beat
September 17, 2013
Rated 5 out of 5 by pbrunswi very good
the room with the fire place was very nice, very quiet as we requested, all the people were very pro and helpful, the breakfast was very good and the resort location perfect
June 12, 2013
Rated 5 out of 5 by saylynt Clean, simple, efficient hotel
Typical Westin, quiet rooms, clean feel. Fast room service. No suite upgrades ever even as Plat100 (popular location), but they do put you in SPG Preferred rooms if possible.
January 29, 2013
Rated 5 out of 5 by Sale Staff
My wife and I stayed here because the hotel is close to Stanford medical center.
This is by no means a five star hotel,but the staff make you feel you are in a 10 star hotel.
December 17, 2012
Rated 5 out of 5 by m324 Exceptional
best service!! So friendly. Beautiful rooms. I love the buffet breakfast too.:) convenient location to downtown Palo Alto restaurants and my favorite wine bar. The Wine Room.
August 21, 2012
Rated 4 out of 5 by PaloAltoWestinGuest Wonderful people
Great staff at the Westin Palo Alto--always friendly, helpful and professional.
Room service and hotel restuarant prices are a bit high.
No service to local airports.
December 18, 2011
Rated 4 out of 5 by Kivu2419 Always Consistent
This is one of the best Westins I have stayed at. Staff is always cheerful and attentive. Rooms are always clean, tidy and comfortable. Will be back again!
February 12, 2013
Rated 4 out of 5 by Tahoelocal Great staff
Staff was extremely attentive. Very friendly and cheerful. Tower suite was a bit disappointing as it appeared larger on website. Bed very comfortable.
April 27, 2013
Rated 3 out of 5 by Malc Limitations
Average to small rooms. Nice bathrooms. Very small pool.
Very pricey for this type of facility
August 6, 2013
Rated 5 out of 5 by heidi Comfortable and convenient
One of the best night's sleep in months of hotel travel. Very clean; Comfortable bedding; Quiet, convenient layout.
Loved it! Thank you.
May 17, 2013
Rated 5 out of 5 by Barbara51 Another Fabulous Stay!
Once again, Westin Palo Alto delivered beautifully. Great location, excellent staff (thanks Samuel!), quiet, comfortable, clean as can be!
September 13, 2012
Rated 3 out of 5 by MillerP Disappointed
The Internet didn't work for the duration of my week-long stay and my room was tired and cell-like. Not Westin quality, in my opinion.
January 11, 2013
Rated 4 out of 5 by Kivu2419 West coast trip
Front desk staff were as cheerful and courteous as always. Very nice room upgrade made for a restful stay after a cross country trip.
January 14, 2013
Rated 4 out of 5 by MrBiffo Good location
Nice enough hotel which is conveniently located near the Palo Alto station while not affected by any noise from the passing trains.
September 29, 2012
Rated 5 out of 5 by Slge Good Service, Great location
This hotel is conveniently located in the heart of silicon valley. And the service is excellent. Staff are warm and accomodating
September 21, 2012
Rated 4 out of 5 by stoneface check-in experience
other than the check-in time, everything else was good to excellent. didn't get my room for almost 1 hour after check-in time.
March 4, 2013
Rated 5 out of 5 by m324 Excellent
I always stay at this hotel because of the outstanding service I receive, comfort of the rooms and also has a great breakfast.
February 27, 2013
Rated 5 out of 5 by GoBeavs Great Location and great service
Walking distance to Stanford and Main Street. Front desk service awesome. Free Starbucks coffee in the morning over the top.
November 14, 2012
Rated 3 out of 5 by Pero13 Fantastic staff
I would stay here again simply because the staff was fantastic!
August 18, 2013
Rated 4 out of 5 by sharski Pleasantly surprised
This hotel was very comfortable, quiet and clean. It was very relaxing. don't use the valet it is very easy to self park.
October 25, 2012