Rated 5 out of 5 great hotel in a great location
in the center city of Charlotte the Westin has everything I needed. I used the restaurant, fitness center, bell services and the banquet/event staff. The banquet and housekeeping staff did a fabulous job transforming the ballroom from a late night event to our AV set up at 7:00 AM. Fantastic staff all the way around!
6 de marzo de 2014
Rated 5 out of 5 by 252sarah Parking issues
The signage for the parking garage is not clear. When you get out of your car, upon arrival, it says in big letters B1, but there is a little tiny M in the bottom RH corner. New comers, Please take notice. When you get ready to leave the hotel, the elevator buttons and doors signs say: BM B1 B2 B3. As you leave you remember Parking on B1 and not on BM. You actually are parked on BM even though the signs appear to be B1. Its very confusing. Their signs need to be consistent and they are not.
5 de marzo de 2014
Rated 5 out of 5 by JoeyVanJoeJoe "Charlottes and Lots of Amenities!"
This hotel was VERY NICE- beautiful lobby area- incredible bar area- very cosmopolitan feel.
The rooms were outstanding and the STAFF was above and beyond. (I requested an extra coffee pack and they left THREE in my room) I loved it!
21 de febrero de 2014
Rated 5 out of 5 by Ctkordes Best staff in difficult situations.....
During the snow storm over February 11-13, 2014, the Charlotte Westin and it's staff were fantastic. They worked hard to meet everyone's needs under a very stressful time. Many of the employees were having to spend the night in order to be able to be at work to meet the guests needs.
I befriended the manager, Leo Percopo, and told him how fantastic everything was. I had a party of 9 colleagues with me from NY, WI, MO, and OR. We all felt the same way.
I am a frequent traveller and stay at SPG at all times, unless there is no other option. This was a well handled situation.
15 de febrero de 2014
Rated 5 out of 5 by finney0209 Best experience we've ever had!!
This hotel is fantastic. My husband and I stayed here for our anniversary, and we had a wonderful time! This was our first time staying at this hotel, and it completely went above and beyond our expectations! We told the check in lady that it was our wedding anniversary, and that we were in town for a local event at Amos' Southend. She gave us walking directions (which is what we wanted) and was very friendly. When we came back to our room, we found that we received a complimentary bottle of sparkling white wine, and 6 humongous chocolate covered strawberries! They were delicious!! Although the event at Amos' was somewhat disappointing, the stay at the hotel made up for that. Plus we were able to have a late check out on Sunday, and that was very nice because we were not rushed!! I highly recommend this hotel, and want to reserve a weekend here for my birthday!!
10 de febrero de 2014
Rated 5 out of 5 by Amy2014 Wonderful experience!
While attending a conference in Charlotte, NC, I had the pleasure of being a guest at the Westin Charlotte. This hotel surpassed all of my expectations and truly helped make this trip one of my best yet. A big thank you to the staff for being so friendly and accommodating throughout the week.
10 de febrero de 2014
Rated 5 out of 5 by Dante45 Conference rooms
This was the best hotel in the 13 years of doing conferences. That the meeting rooms were large. Great audio..
Easy to go to one room to another . The food provided and snacks were great.
I hope we come back.
8 de febrero de 2014
Rated 5 out of 5 by Sororcyn This hotel is very convenient
This Westin is located in the heart of the city with a myriad of restaurants, museums and cultural experiences. The hotel itself is wonderful with a nicely appointed room, great Westin bed, shower and tub. I loved the ambience of the room as well as the hotel lobby.
2 de febrero de 2014