Rated 5 out of 5 by JoeyVanJoeJoe "Charlottes and Lots of Amenities!"
This hotel was VERY NICE- beautiful lobby area- incredible bar area- very cosmopolitan feel.
The rooms were outstanding and the STAFF was above and beyond. (I requested an extra coffee pack and they left THREE in my room) I loved it!
21 février 2014
Rated 5 out of 5 by Ctkordes Best staff in difficult situations.....
During the snow storm over February 11-13, 2014, the Charlotte Westin and it's staff were fantastic. They worked hard to meet everyone's needs under a very stressful time. Many of the employees were having to spend the night in order to be able to be at work to meet the guests needs.
I befriended the manager, Leo Percopo, and told him how fantastic everything was. I had a party of 9 colleagues with me from NY, WI, MO, and OR. We all felt the same way.
I am a frequent traveller and stay at SPG at all times, unless there is no other option. This was a well handled situation.
15 février 2014
Rated 5 out of 5 by finney0209 Best experience we've ever had!!
This hotel is fantastic. My husband and I stayed here for our anniversary, and we had a wonderful time! This was our first time staying at this hotel, and it completely went above and beyond our expectations! We told the check in lady that it was our wedding anniversary, and that we were in town for a local event at Amos' Southend. She gave us walking directions (which is what we wanted) and was very friendly. When we came back to our room, we found that we received a complimentary bottle of sparkling white wine, and 6 humongous chocolate covered strawberries! They were delicious!! Although the event at Amos' was somewhat disappointing, the stay at the hotel made up for that. Plus we were able to have a late check out on Sunday, and that was very nice because we were not rushed!! I highly recommend this hotel, and want to reserve a weekend here for my birthday!!
10 février 2014
Rated 5 out of 5 by Amy2014 Wonderful experience!
While attending a conference in Charlotte, NC, I had the pleasure of being a guest at the Westin Charlotte. This hotel surpassed all of my expectations and truly helped make this trip one of my best yet. A big thank you to the staff for being so friendly and accommodating throughout the week.
10 février 2014
Rated 5 out of 5 by Dante45 Conference rooms
This was the best hotel in the 13 years of doing conferences. That the meeting rooms were large. Great audio..
Easy to go to one room to another . The food provided and snacks were great.
I hope we come back.
8 février 2014
Rated 5 out of 5 by Sororcyn This hotel is very convenient
This Westin is located in the heart of the city with a myriad of restaurants, museums and cultural experiences. The hotel itself is wonderful with a nicely appointed room, great Westin bed, shower and tub. I loved the ambience of the room as well as the hotel lobby.
2 février 2014
Rated 5 out of 5 by BenL311 Great hotel
Wife and I came for the Panthers playoff game and the hotel was just chock full of fans. Nonetheless, check-in was a breeze. The room was super clean and the bathroom was very spacious and up to date. The bed was great, room was quiet. The front desk really helped us out with a friend of ours who also stayed there and was handicapped. All in all, we will not stay anywhere else in Charlotte unless we have to - this place is the best bang for your buck in town. Starwoods should be proud of this hotel.
16 janvier 2014
Rated 5 out of 5 by Lonnie5920 No words could explain...
My boyfriend and I had the most relaxing weekend we ever had being at the hotel. I had the upmost customer service I felt like it was a home away from home. Everyone I met wanted to help me and cared about my questions and what I had going on. My boyfriend was very comfortable and we will make this hotel one of our must haves. We told our friends and family about staying here and wouldn't think twice about not saying here. On top of enjoying our romantic weekend. We ate at the Ember Grille in the hotel and received our wine and chocolate cover strawberries when we come back to our room. Oh! And the San Francisco 49ers had the whole second floor...yes the 49ers stayed and is hotel and that was the cherry on top to the night!!
14 janvier 2014