Rated 5 out of 5 by lincoln The "View"
First time in this Westin and I was quite happy. Upgraded to two room suite, two room bathroom and a huge walk in closet! But the view was the winner, great views of the harbor/water--what a delight. Did not eat any meals here but would return simply because of the wonderful room.
December 18, 2013
Rated 2 out of 5 by Jlyn Disappointing
Very disappointed in the lack or cleanliness and repair at this hotel. There is an obvious lack of pride and ownership by both Management and staff.
Carpeting in serious need of cleaning .. Both lobby And halls
Pavers disgusting both at entrance and restaurant patio. Pressure washing would be a huge improvement
Touch up panting does wonders
Trash cans were not even emptied
Trash at entry doors was there the whole time we were
December 16, 2013
Rated 5 out of 5 by JamesB50 Nice place filled with pleasant staff
Very nice staff. The junior suite was spacious and had a great view. Staff was pleasant at every encounter. Valet parking attendant went as far as to rinse my car off of bird droppings. Amazing!
December 17, 2013
Rated 4 out of 5 by MichelB Excellent location and alternative for downtown
Located on Harbour Island, just a 5 minute walk away from all business in downtown. Great views, spaceous rooms, very friendly staff, nice pool. One negative point is the cleaning of the rooms. For example: one used wineglass stood next to my bed for 3 days and coffee stains on the sink were not cleaned in 3 days.
December 16, 2013
Rated 5 out of 5 by David03 Conferece Facilities are Excellent
We had a small (15 guest) conference with only a couple of weeks lead time. The Banquet Services team was incredibly accommodating for managing our assets on the dock, setting up the room, discarding of all our asset packaging and checking in on us every few hours. I would like to point out Ernie Martinez, specifically. He went above and beyond for our group. A perfect compliment of professional and personalable! The room was perfect, food was very good and the location was beautiful!
December 9, 2013
Rated 4 out of 5 by metaverse Nice Westin Property
Hotel was clean, and very nice. Always had a good experience with the staff. Parking is hit and miss, spent one week where there was never an attendant, and the next week they were there everyday.
December 7, 2013
Rated 2 out of 5 by Sativa16 Not a good representation of a Westin Hotel
The hotel common areas and the rooms are worn. The cleanliness needs improvement and the mattresses are squeaky. The night before I stayed at the Westin in Orlando and the place was clean compared to this property. Needs a big makeover.
December 6, 2013
Rated 5 out of 5 by TedJo Great features Classy
Fantastic, great Service and so clean! Love it here!
December 5, 2013