Rated 3.9 out of 5 by 418
Rated 5 out of 5 by SamCA Great Suites!
Utilized a Suite night award for an upgrade, and the suites are excellent at this property. They are some of the larger suites I've stayed at in Manhattan for SPG properties. The living room has an excellent amount of space, and the bedrooms are also quite large. The property is quite convenient to Grand Central station.
Rated 5 out of 5 by Richard76 Mr
Nice location, very comfortable room. Restaurant and bar very good. Only negative is housekeeping. Let tissues get empty and did not replace empty box with new one. Wash Clothes not replaced. Hall not vacuumed. Front desk very helpful,
Rated 5 out of 5 by Sk7992a Very comfortable and welcoming
I usually always try to stay at the Westin Grand Central location for my business trips to NYC. As always the facilities and staff are polite. I did have some trouble receiving some packages sent up to my room but I think they staff was very busy because usually they are very timely about those things. The room service and customer service was amazing and the man who delivered my food was polite and very courteous.
Rated 5 out of 5 by PETERMEX Very Good Westin Hotel
I like to stay in Westin properties around the World. Because they deliver what you expect The SPG recognition was Excellent. The bath and heavenly bed as always. The area at Grand Central is interesting and short walk to the nicer part of NY Park Avenue, Madison, etc... Good place to stay.
Rated 5 out of 5 by JLA49 The location and the service of this hotel is very good.
Very good service and very friendly personal.
Clean rooms and fast service.
Rated 5 out of 5 by JeffS1 Friendly Staff & Great Location
Loved staying at hotel. Room was spacious and clean. Location was in center of activity. Staff went out of the way to be friendly. Will plan another stay here in future.
Rated 5 out of 5 by DZaf Great location
Great location. Excellent service, clean and comfortable rooms
Rated 5 out of 5 by GolfGab17 great stay
the hotel was lovely, the staff was very accommodating and friendly. Everything was exactly as I requested. Would highly recommend and will definitely stay here again.