Rated 4,1 out of 5 by 200
Rated 5 out of 5 by Mauro Excelente serviço e staff
Hotel excelente, staff bastante atencioso, principalmente com as crianças. Ótima localização.
Com certeza nos hospedaremos neste hotel novamente.
21 de Março de 2013
Rated 5 out of 5 by DOUGE FABULOUS HOTEL and STAFF
When you combine the hotel, staff and location this is definitely "THE PLACE TO STAY" in Rome.
6 de Março de 2014
Rated 5 out of 5 by usatraveler Wonderful Stay
The Westin Excelsior exceeds ALL expectations each time I stay. I was there 14 years ago and then again last week. It just gets better and better. From arrival and being greeted at the door, the check in staff and concierge are very friendly and always willing to help. The heated towel warmers are one of my favorites! The hotel sitting area with the grand chandeliers and beautiful carpets make me feel like a princess. Thank you Westin for making this a memorable stay.
23 de Fevereiro de 2014
Rated 5 out of 5 by Jen330 Wonderful Warm Welcome
The front desk staff when I checked in were very warm and friendly, creating an instant welcome feeling. The attentiveness that followed the example set by the front staff was very gracious, and not intrusive -- whether by the doormen or bellmen.
20 de Janeiro de 2014
Rated 5 out of 5 by NouraAK Best Hotel in Rome
Location: AMAZING, in a very lively district that has almost everything you may ever need. its very close to the spanish steps and the termini station as well.
Interior Design: it was great, it felt like we are living in a castle or an old palace.
Room Services: Food was delicious and very fast. however, the water flow in the bathroom was little. and the AC wasn't working, but who needs it in winter?
Staff: very helpful staff, offered to get me a new shampoo for my missing one.
the overall experience was just PERFECT. can't wait to come back again!
4 de Janeiro de 2014
Rated 5 out of 5 by TJW1 One of the best hotel experiences ever
If there was a higher rating for service I would give it. Our stay was absolutely faultless from the large room to the fantastic breakfast and warm and welcoming service where nothing was a problem. The Westin Rome is a credit to the SPG program and the hotel Manager.
26 de Dezembro de 2013
Rated 5 out of 5 by Joelife Such a great experience
We were in Rome for a day and half as a prolonged stopover and we were absolutely delighted with everything the hotel had to offer. The staff was super nice, the room was regal and gorgeous and the service was fantastic. When we checked out in the morning they were more than accommodating when it came to storing our luggage. All in all it was an experience we would love to have again. Great job to everyone on the westin excelsior staff! You really made our trip that much more enjoyable.
25 de Dezembro de 2013
Rated 5 out of 5 by Maryls Italy
This is one of the best hotels we have ever had the pleasure to stay in . The staff was friendly, the rooms were very clean. Would stay again and I will highly recommend to family and friends
3 de Dezembro de 2013