Rated 5 out of 5 by Cheddie Re-visiting an old favorite
We've stayed on and off at the Westin for over 20 years, each December. Still a very comfortable, well-situated property. Well worth an upgrade to a river-view room, for fabulous views of the Charles, Back Bay and our old landmark, the Citgo sign.
Bit disappointed in some of the amenities, however, for a hotel of this level, No shower caps, no Q-tips, no free Wi-Fi, $4 for a Poland Spring water! Slow check-in (1/2 the registration area was closed for a private party check-in)
Rated 5 out of 5 by Bonwit Great Front Desk Service
When I checked in Dan made sure that I had a great room. In fact, he was able to get me the same room I had stayed in the last time I was there.
Dan was very professional and is a real asset to the Starwood family of hotels.
Rated 5 out of 5 by wtbates Excellent Hotel
I stayed at the Westin Copley while attending a conference at the Hynes Convention Center. It is a 5 minute walk either outside or if bad weather, through the attached shops and mall.
Boston is an incredible city, I spent many, many days there for both business and pleasure. The Westin Copley is a shining star in the city. The room was clean, comfortable and relaxing. I could both get work done and rest.
It is smack in the middle of a great Back Bay area. Shops, food, nightlife, and fun are all within walking distance. The Harpoon Brewery and their world class Beer Hall is only a short T ride away (it took me 20 minutes).
The staff was excellent and eager to help when I needed it.
I plan on making the Westin Copley my goto place to stay, when in Boston.
Rated 5 out of 5 by garyb1951 Micro fiber robes...just awful
The only negative in an otherwise great stay was the new micro-fiber robes. Please go back to the old style all cotton robes!
Rated 5 out of 5 by Nan1978 Excellent Visit
Being a SPG, I have stayed at several Westin Hotels and Resorts. The Boston Westin ranked at the very top! Thank you for an enjoyable visit. My husband and I will be back!
Rated 5 out of 5 by Specialtreat WeddingTrip
We stayed at the Westin because of a wedding at the Boston Public Library. It was very convenient and the staff was friendly and helpful. Room was very comfortable. Location is great with an ability to walk into and thru the mall. Only real negative is that the parking is very expensive in my opinion.
Rated 5 out of 5 by pp82 Awesome!
The staff went out of the way to ensure my wife, my 6 month old, and I all head a perfect stay. Not only did they provide a crib for our daughter, but they also upgraded us so that she was able to have a quiet space all to herself for all naps and the night. It made a HUGE difference to us...thank you!
Rated 5 out of 5 by 13slimducks Beautiful hotel, perfect location
Great hotel, great location, amazing views from room, terrific breakfast, warm and welcoming staff, Wonderful bartender named Nikki in Bar 10.