Rated 4 out of 5 by Traveler2659 The Westin is in an ideal location
The hotel is walking distance to good restaurants, lots of stores and Pikes Place Market, and public transportation is within a block to all the top museums and attractions in Seattle. Our room was large and comfortable but didn't have much storage space if your stay is longer than 2 or 3 days. Very friendly and helpful staff from front desk to housekeeping.
July 22, 2014
Rated 5 out of 5 by marinbear As I always expect from the Westsin excellent, but need a small technical update
As usual I very much enjoyed my stay and felt very comfortable and well taken care of. However, I feel that is time for the hotel to offer free wifi and update the electronic devices in the rooms to have Ipod docks available for guests. This is something that is popping up more regularly in other hotels. I must admit that I almost did not stay this time because I was looking for free wifi in the room..
May 6, 2014
Rated 5 out of 5 by NACUBO This hotel was very comfortable.
I enjoyed my stay I would stay here again when I visit Seattle.
July 24, 2014
Rated 5 out of 5 by Charlie27 The Westin is a first class service hotel
I experienced a well managed, very professional staff and team here at the Westin Seattle. Everyone was well prepared and very accommodating with every request or question I had during my stay.
The rooms were very clean, with a modern feel, very comfortable and impeccably kept.
The beds were also heavenly, allowing great quality sleep every night .
I will definitely return for my next stay in Seattle.
July 20, 2014
Rated 5 out of 5 by TominMA Best Staff
From the moment I checked in the staff at this Westin exceeded my expectations for customer service and friendliness. I would stay there again in a heartbeat!
July 23, 2014
Rated 5 out of 5 by DTDMCrew Excellent family overnight getaway
Excellent view. Conviently located to downtown and transportation to Seattle Center.
April 10, 2013
Rated 4 out of 5 by Jimbo59 A little dirty in public areas
The rooms were clean, but I was in the lobby area twice and both times found the chairs to have crumbs, used napkins, etc. on them. This area needs more attention.
July 23, 2014
Rated 5 out of 5 by walkabout A Sleep In Seattle
The Westin is in a great central downtown Seattle location, just a few blocks from Pike's Market Place, good restaurants and shopping. Ask for a room with a view of the Space Needle, a landmark view. While I was there, the Space Needle was lit up in purple for the Washington State Football game. Also, to get to the Space Needle, just hop on the monorail that runs directly in front of the hotel.
The hotel staff is friendly and went out of their way to make me feel like home and that they were glad I was a guest.
The breakfast buffet is great, loads of fresh fruit, bacon and fluffy eggs. Good price and fun restaurant staff, plus they don't rush you.
I've stayed here a few times before, and am always leave feeling satisfied and happy.
October 29, 2013
Rated 2 out of 5 by Cleazy Lacks attention to detail
Upon arrival, I was given a room with two beds rather than the reserved king bed. The next morning the maid service was knocking on the door at 8am. The elevator takes forever regardless of the hour. The room next door had a dog that barked incessantly. A pretty bad experience all around.
July 21, 2014
Rated 5 out of 5 by Happycoincident Excellent hotel
Excellent location, easy to access almost everywhere of seattle city.
Helpful and friendly front desk staff.
Beautiful city view from the room on the 37th floor.
May 12, 2014
Rated 3 out of 5 by Conch Check in needs to be faster
Beda are the gratest. The check in for SPG was very slow; same for check out. One person who got held up with a single guest while the rest of us waited. When I did get to my turn staff was very helpful. Gym clothes NB package is an excellent service but having to call three times to get it and get the right garments for a woman garments not good. Swimming pool looked very unattractive- water looked murky- did not swim and I will usually swim in anything. Looked at the pool about 11 AM 7/15
July 16, 2014
Rated 5 out of 5 by Michele53 Excellent Customer Service and Relaxing Atmosphere
Love the Westin. The heavenly beds are as described. Great view of the city from the 34th floor. Quiet rooms, no neighbor noise. I was next to the elevator and didn't hear any foot traffic. The staff is superb. They make the customer feel valued
July 21, 2014
Rated 5 out of 5 by Coco123 Amazing Views!
From check in to check out staff was extremely helpful in assisting us with recommendations and directions!
Our room was on the 38th floor with forever views!
We walked everywhere except to the airport, but that was an easy part, catching the rail for a mere $2.75 per person across the street.
We did have a coffee maker spill or two because it is in a cabinet and hard to see. they do offer brewed coffee in the lobby in the mornings that we discovered upon checkout, probably would have used that in the morning than dealing with the in room maker.
We had a fantastic trip, did almost every attraction in 4 days!! Love Seattle!
June 30, 2014
Rated 2 out of 5 by jh4good Great location - not-so-great hotel
We had traveled from north Vancouver Island that day and were looking forward to checking into the Westin, showering, and experiencing Seattle and the "heavenly bed". After a long check-in experience, we settled for a room with two double beds and a view (because they said they were "sold out" of king beds). When we got to our room, my heart sunk as I entered, because the room was hot and dirty - like someone else was living there, and the phone didn't work. I went out to the hall and called for help... and waited... 20 minutes later, I called again, and asked to be connected to the front desk. Finally someone in charge attended to our needs, and got us (miraculously) into a room on the same floor with a king bed (I thought they were sold out!!!) Anyway, no concierge lounge and very expensive parking ($41.00/day!), but after much ado, a great room. Never had this happen at a Westin.
July 18, 2014
Rated 4 out of 5 by worldtrvler Front Desk needs work
I did not call the front desk often, but when I did, they were very responsive. The Major failing was during check out when, at about 10:30, which is 30 minutes before the check out deadline, there was a long line in front of the desk and ONE person at the desk. That person, while friendly enough, didn't seem to care about moving faster or more efficiently. It was maddening.
July 18, 2014
Rated 4 out of 5 by Bluedevilbill Nice hotel
Nice hotel. Needs faster to go breakfast options. The few sandwiches offered at the inside Starbucks were not good.
July 21, 2014
Rated 3 out of 5 by Lloyd47 Great location
Great location for exploring the town. The restraunt has limited menu but friendly staff. The room wasn't clean. Had bobby pin on floor and an empty water bottle on the floor. It smelt musty.
July 20, 2014
Rated 5 out of 5 by daleboi Great location and excellent staff
I enjoyed an extended stay attending a business meeting. My room was very comfortable starting with the bed. The meeting rooms suited my organization's needs. The staff was very responsive to our needs. The hotel is in a great location, close to shopping and restaurants.
July 19, 2014
Rated 2 out of 5 by kl78 This hotel needs some improvement
The bed was horrible and I was up all night. I came to the city because I was ill and needed to sleep. The bed came apart 3 times during the night. The sheets were scratchy. This was an upgrade and I don't understand were the beautiful beds went to. I was not greeted by a very gracious person and 3 people barged in front of me after our conversation started and I was put aside. I have been staying at the westin for many many years and this was the worst. It was also my birthday which the hotel could care less. I would a Happy Birthday would be nice.
July 10, 2014
Rated 5 out of 5 by Lionell great again
Whenever I am in Seattle I stay at the Westin. I find it convenient to all of downtown and the service has always been great. It is just a comfortable place to be.
April 29, 2014
Rated 5 out of 5 by Lizzie123 This hotel has great staff
I think that the most important feature of a hotel is it's staff. Every single interaction I had was good and most were excellent! Theodore started it off and many others followed in his stead. I also really like the green option. I had a great stay and hope to enjoy the hotel again in the future.
July 18, 2014
Rated 3 out of 5 by RandK14223 Not what we expected
For a Westin Hotel, this was a disappointment. While the location in downtown Seattle was terrific, the facility seemed a bit rundown and overwhelmed by large conventions and cruise ship groups who were staying there. Our room was uncomfortably warm thanks to getting sun all day; a note left for housekeeping to please keep drapes drawn went unheeded so we returned each day to a warm room, and a request (actually 2 calls required) to the front desk to have the a/c checked got a response from the engineer who came that the temperatures were centrally set and couldn't be lowered. Housekeeping did provide a fan but the room remained uncomfortable. There was also an issue with having the room made up; our reservation was mistakenly labeled as not wanting bed made/clean towels and it took 3 days of the stay, with phone calls to housekeeping every day, to get that cleared up
July 16, 2014
Rated 4 out of 5 by Yngfan Restful Stay, But Pricey
We very much enjoyed our stay at The Westin. The "Heavenly Bed" is indeed wonderful! The front desk gal was welcoming, and exuberantly gave us a map with directions to the concert we were attending that evening, which was very helpful. The view from our room was very nice. Our only complaint is that they seem to gouge you every time you turn around. $17 for wi-if in your room (free in the lobby), $41 to park the car in their garage, and $7 if you just want to put something into the in-room fridge!! Come on, you go shopping at Pike Place, purchase cheese, etc., but you can't use the fridge? At $400 to spend the night, a little fridge space doesn't seem too much to ask!
June 28, 2014
Rated 5 out of 5 by Header55 Best of the best!
I absolutely love this hotel & starwood property! The Westin Seattle staff is very friendly every time I've stayed and my SPG status is always recognized and I just feel so spoiled every stay. My last couple visits I've brought friends with me that have never stayed at the property and they have all been amazed at the comfort of the rooms and friendliness of staff. The Westin heavenly beds NEVER disappoint & Westin Seattle remains my #1 choice & I visit Seattle more often BECAUSE of the Westin.
March 13, 2013
Rated 5 out of 5 by Dou46 SPG Recognition
We were given a great room upgrade due to our SPG Gold status
July 20, 2014
Rated 4 out of 5 by FourDivers Great location!
My son and I stayed here for just two nights while visiting friends in the Seattle area. They had recommended this hotel for its location and they were right. Convenient to Pike Place Market and the Monorail, not to mention the Convention Center, this hotel is one where you can park your car and essentially forget it as you won't be needing it while in Seattle. The rooms were clean and appeared to have been recently remodeled, too.
I would also like to give a special mention to Ted, the Concierge. One of the best I've come across in travels all around the world. He delivers great recommendations with just a touch of humor and trivia.
March 31, 2013
Rated 5 out of 5 by RudiB In the Center of Seattle
The Westin is located at the end of the light rail line to the airport and the end of the elevated train to the Space Needle, so it is right in the center of the city. Shopping, movie theaters, bars and restaurants are all within a couple of blocks -- and the Pike Place Market and waterfront are a few blocks down the hill. As to be expected, you will encounter "interesting" people downtown, all part of the ambience. The room I was in had a very scenic view of the downtown area and harbor, with drapes that opened and closed at the push of a button. The bed was very comfortable. Pay close attention to how they describe the cleaning of the rooms at checkin, because in the interest of environmental conservation, you will have to request service. To their credit, the maids were always nearby. It is a large hotel, but I found the staff to be responsive and the rates reasonable for a downtown accommodation.
July 16, 2014
Rated 5 out of 5 by Muni Very pleased
We were very comfortable with our stay at
Your hotel. The two ladies at the Concierge
Desk were very helpful, and it was thanks to
Judy and Louise that we got reservations at the Space needle restaurant, and they also
Guided us re. Transportation and other
Sightseeing places. Very professional.
Please convey our thanks to them. We loved
Seattle and hope to be back soon.
Your front desk check in were also very nice.
July 15, 2014
Rated 5 out of 5 by Mommymagpie Great Place for a family to stay
I spent three days in Seattle over Spring Break with my two children, I choose the Westin for its location which couldn't have been any better. Just across from the Monorail and a short walk to Pike Place. Check in went smooth, very friendly staff, offered us free wifi in the room for being SPG members. Also gave us complimentary late check out when she heard our train was leaving so late in the day. The pool was the real selling feature, the kids loved it! The gym is clean and has every thing you need for a workout. The beds and bedding were amazing, everything was spotless. I will stay at the Westin again and again.
March 27, 2014
Rated 5 out of 5 by Michelle4054 Excellent stay!
Recent stay in July 2014 and had a wonderful time at the Westin. Perfect views, location, incredibly warm and responsive staff. Will absolutely stay at the Westin even though there are other hotels closer to my event at the Convention Center. They know how to treat SPG members right!
July 17, 2014