Rated 5 out of 5 by Purplerunners3 Seattle Marathon
Our stay at the Westin far exceeded my expections. We came to Seattle for the Marathon. Everything was just so easy. We valet parked for two days. The guys were quick and polite.Check in was simple and fast. The location was great for walking around and looking at all the Christmas lights. We found multiple great restaurants just blocks away.
Our room and beds where very nice and comfortable.
Room service breakfast was delivered right on time and hot. The coffee was good!
December 2, 2013
Rated 1 out of 5 by Homesweethome65 Going SOUTH not WESTin
Westin Seattle, 2014. Disappointed! WORST SLEEP WE HAVE EVER HAD ON A KING SIZE MATTRESS!!! (flophouse quality mattress). Also, Concierge condescending to our inquiry-Where to catch trolley to Pikes Market. "She didn't know! Have fun kids" was her second sentence dismissing us. FYI for visitors...go two blocks, One can SEE and catch a trolley heading to the Pikes Market. Indoor pool not relaxing, @ 25 screaming kids/minors, UNATTENDED in hot tub, pool and every reclining chair (10:00 p.m.)
Only plus: early check-in granted. Period.
August 17, 2014
Rated 5 out of 5 by SteKal optimal place for getting around seattle
My daughter and I did a mother-daughter trip here. We had a great time!! The hotels location is great for catching the monorail to the Space Needle, the light train from and to the SeaTac airport which is really cheaper than a taxi and takes just as long, plus the Pike Market is just 3 blocks walking distance from the Hotel. The hotel was really quiet, we had a great night sleep every night, and the hot tub was a welcome relief from all the walking we did!!!
August 23, 2013
Rated 5 out of 5 by Rich1221 District Manager
I really liked your hotel but what really made my visit special was Camila. She is soooo customer service oriented. She kept in constant contact and made sure that my meeting needs were met. She is very professional and friendly.
Also your Tangent room should be a big hit. The room is welll designed for small meetings. The only upgrade I would suggest is to get better chairs - the chairs in the room are hard to sit in aall day.
April 3, 2014
Rated 4 out of 5 by Kelsie Business Traveler
I recently came to the Westin Seattle for a conference and extended my stay a little bit. The room was great, unfortunately the housekeeping was a little bit off... it seemed as though they didn't seem to "care" all that much. To have the conference in the hotel was very convenient and the internet was fantastic for a business traveler. Being a business traveler, i felt very safe the entire time i was there as i was alone and that is important to me. I absolutely will stay again.
August 22, 2014
Rated 5 out of 5 by Googer3369 Awesome place
Excellent all the way around!
September 2, 2014
Rated 5 out of 5 by amremti25 Central Location
Central location for most of downtown Seattle. Walked to The market and monorail location just around the corner. I read issues with elevator times on waiting. Stayed three days with not a single problem. Vee the bellhop was excellent and Lee the SPG Coordinator was the most helpful and efficient person that has ever checked us in. Rooms were great with a great view ( Thanks Camilla). I would highly recommend the Westin as the place to stay. WE stayed one day prior to cruise and two days after and everyone still remembered us from the first day. I Cannot say enough. Asked the concierge desk about a place to eat late at night within walking distance and not only was it a great place but they gave us a coupon to use. They are all about service and Seattle should be proud of the Westin. I will most definately stay here next time in Seattle
September 21, 2012
Rated 4 out of 5 by Captainrwh Nice but too Expensive
Realizing that you pay for location, I still felt the Westin is overpriced. And, even more so, the prices on everything offered, especially food, was almost insulting ($20 for a very average buffet breakfast).
August 31, 2014
Rated 5 out of 5 by Al1995 Amazing
This was the first time we have used our SPG points to stay at a hotel. Why? I don't know but I can tell you we will do it again. SPG had their own check-in; very smooth it took minutes, same with check-out. Luggage was up quickly and car was retrieved the same way. I got an upgrade, late checkout, points for not having the room clean and a drink ticket. The hotel was clean, elevators were quick even to 45th floor. Everyone was polite, nice and. efficient. Wow! We will be back!
August 21, 2014
Rated 4 out of 5 by br18 Excellent Seattle hotel
I love this hotel and stay here several times a year for work. One of the best hotels for the price in the city. Everything was great except for one major issue: the internet service provider is either new or changed its firewall security. I was not able to get onto my company network - I work for a financial services firm and find 1 or 2 hotels a year where this is a problem (happens to financial firms and govt agencies.
March 16, 2013
Rated 5 out of 5 by mj11 Great Location and Great Staff
I stay at the Westin in Seattle several times a month for business. The staff is courteous and accommodating across the board -- from the valet desk upon arrival to the front desk upon checkout and everything in between. The only dings I give this hotel are the rooms get very loud if it's windy (design issue) so if you're a light sleeper bring earplugs, and the room service menu is boring given the Seattle food scene.
January 10, 2013
Rated 5 out of 5 by Hoss76 Great location, great rooms, nice amenities.
This hotel is accommodating in every aspect. Great downtown location; it is convenient to Convention Center, Public Market, Space Needle, and other attractions as well as- accessible to public transportation. Rooms are clean and spacious (I was fortunate to have a fantastic view). The staff is incredibly friendly and very professional. The concierge(s) are extremely knowledgeable and experts at their trade.
August 12, 2013
Rated 4 out of 5 by Tonet A great Seattle experience
Great Proximity to all tourist attractions. Huge rooms with comfy beds. I adore and commend the concierge guys. They were all very helpful and accommodating. I will recommend this hotel to my friends.
August 29, 2014
Rated 2 out of 5 by BCNE Recent Stay
I stayed at the Westin Seattle recently in conjunction with a conference. I will say that most of the staff were customer oriented and friendly. The condition of the facility could use some attention. The plumbing is at best suspect and associates of mine experienced the unthinkable.....sewage back up through the toilet and tub onto the floor. Pressure issues galore...mattresses too soft & uncomfortable
August 20, 2012
Rated 5 out of 5 by Chris25 A Perfect Hotel in many ways.....
Just returned from a wonderful trip to Seattle and stayed at The Westin Seattle. What a wonderful facility! Comfy bed, GORGEOUS views of Puget Sound and the Seattle Needle, so convenient for walking to the various areas around the city. Can't say enough about our stay and the absolutely perfect location! I'm telling everyone about our experience.
Thankyou for making our visit a very memorable one!!!!
August 12, 2013
Rated 3 out of 5 by Tom49 Noisy hallways
We've stayed at this hotel a few years ago and I remember the hotel as nice and clean, the staff is excellent and friendly.
However I have a few things I'd like to note:
1) I've noticed others have commented about the rooms being noisy. We started in the south tower on the 31st floor and there is constant noise of some sort, probably just the building construction. But the noise from hotel guests in the hall ways is very annoying - almost to the point of checking out!
2)Whatever happen to Westin hotels taking care of your every need? Before you arrive? There are no shower caps,mouthwash,Q-tips,cotton,hand lotion,bath robes in the room. You now must call housekeeping to request any of the above and that takes over an hour to get delivered to your room.
3)The television had poor reception on many of the channels and the remote was annoying.
This hotel has slipped a notch in my opinion.
July 1, 2012
Rated 4 out of 5 by JDK23 Great location in Seattle close to convention center
Great location, kind of expensive however comparable to other hotels of similar caliber in the area. Can walk to many of the major sites and convention center in Seattle. Great views from my room of the city and bay. Recommend taking public transport from the airport- fast and you'll save yourself $40. Very convenient and a short walk from the hotel. They recognized my status and upgraded my room
December 23, 2013
Rated 1 out of 5 by Tacali Couldn't get any rest.
I made a reservation online with my SPG # and when I arrived I showed the receptionist my conf # and she had no reservation. I had the email that quoted price but she still charged me $20 more. Our room was on 14th floor right outside the elevator and all night long I kept hearing the ding sound. My husband sleeps thru everything and was very upset that we paid $200 for absolutely no rest.
November 4, 2013
Rated 5 out of 5 by Tjorgy Great Rooms
I was given a room on the 45th floor. Great view! Rooms are spacious and comfortable. Front desk and bellman were very helpful and friendly.
The only complaint I have is that they seem to upcharge for anything you touch. I was afraid to open the closet and use it because I might get charged. The room service additonal fees are insane. I think they don't want people to order in their rooms.
October 27, 2012
Rated 5 out of 5 by Alannawo Perfect for that Shopping Trip
The Seattle Weston was the perfect resting stop for a shopping weekend. It was close to all the major shops. The room was relaxing and the staff very helpful. I just wished there was complimentary wifi in the room. So many hotels in this category already give complimentary wifi I hope that the Westin will follow soon.
April 21, 2014
Rated 1 out of 5 by HenryD Unclean Bed, Terrible Service
We opened our bed covers to find it filled with food crumbs and even a food wrapper! Not what we would expect at a hotel of this caliber and price. And when I notified the staff they didn't seem too concerned. In addition, we ate at the hotel restaurant "Relish" where we received hands down the worst service ever. We were in Seattle for a special weekend with family and these issues with the hotel were a real disappointment - especially when we paid almost $300/night!
August 19, 2014
Rated 4 out of 5 by erikabogarking Conveniently located; rooms clean
this is my go to hotel in the center city along with the Sheraton (Sheraton's rooms in the newly refurbished tower are nicer).
August 29, 2014
Rated 5 out of 5 by Adrock73 Music weekend in Seattle
Perfect location, one block from Seattle monorail & one block from Link train to airport. Located within short walking distance to Pike Place Market, the historic Paramount and Moore theaters and the downtown shopping district. Fantastic views of the city & Puget sound with only a $10 up-charge per night. Nice restaurant & lobby bar with plenty of local brews to drink.
December 10, 2013
Rated 4 out of 5 by Stephanie Week-end local stay
Every year we attend a City of Hope gala put on at the Westin, Seattle. We take the opportunity to stay overnight because we love the hotel. Our room was terific, ( view, bed, furnishings and the staff was very helpful) Our only complaint was in checking into the hotel. The Starwood line was not in use and we missed the extra special touch. We would recommend this hotel.
November 7, 2011
Rated 5 out of 5 by Moonie Conference Stay
I was very happy with my stay. I was there for 5 nights and once I was in the room I never knew there were other people in the hotel. It was quiet and very comfortable. It was in a perfect location, only a short walk, cab, or monorail ride away from all the big tourist spots. Water pressure in the shower would be my only negative.
March 26, 2014
Rated 5 out of 5 by Cole13 Convenient downtown location
The Westin met all my expectations. Rooms were comfortable and clean, food service was good, location was convenient to my business appointments, many local restaurants, the waterfront, and the light rail to and from the airport.
May 9, 2014
Rated 3 out of 5 Helpful Staff, Great Location
The Westin Seattle is in a perfect location. Located in the heart of downtown I was able to walk everywhere...except the airport. The airport is nowhere near downtown.
Upon check in I was thanked for being a platinum SPG member. I asked about being upgraded and was quickly upgraded to a "grand view" king in the north tower. The north tower is between the south tower and the space needle, providing me with a ridiculous view of the sound and space needle. I think the hotel has 46 floors. I was on 41. Very very cool. Reviews on tripadvisor had people complaining about the hotel being old and in need of upgrades. The hotel does feel like it's 35ish years old but is still a pleasure. The whole place was very clean.
The staff was very helpful. The concierge knew everything about the area. She suggested dining, directions and had good advice on getting back to the airport. I've stayed at the W as well. I may prefer the Westin.
November 2, 2011
Rated 4 out of 5 by ricky6 A slight disappointment
As usual, the staff and hotel overall, are excellent. However, based on our recommendation, we stayed at the Westin Seattle with friends visiting from California. We all agreed that the hotel needs to upgrade the following: 1) bathroom towels. Frayed seams, see-through bath towels, are not acceptable for a first class hotel. 2) Not even a small dresser? Please.
September 16, 2013
Rated 1 out of 5 by dallman Very Disappointing
I booked a room online for my wedding anniversary. I printed out the confirmation sheet on the room I reserved. The print out said that the room would have a "double" shower head, and that I would receive free Wi-Fi.
Upon checking in, I was told that I had to join there StarClub to receive free Wi-Fi. I agreed because I had brought my tablet with me and wanted to use it. And BTW I have stayed at many other hotels and motels, and have never had to pay seperately for Wi-Fi.
After being in the room for about an hour I decide to try the Wi-Fi. It didn't work. After talking to 2 employees and a manager, I finally get my Wi-Fi turned on.
Again I am no stranger to Hotels, But I was a little surprised to find that this very expensive room doesn't come furnished with a mini fridge, or microwave.
The other areas this stay fell short for me was that there was only one robe in the room, and only one large towel for showering. Also the so-called double shower head was nothing but a rain head and a hand held wand that by no means could a person use at the same time.
May 5, 2014
Rated 5 out of 5 by ssoo406320 With Gratitude
From the time we arrived (early for our check-in) the valet staff (especially Johnny and Andrew who were on duty) made it as easy as possible for us to get settled. Andrew provided all sorts of helpful advice for what to see and do, and Johnny helped us back up to make self-parking possible since we were going to be in and out frequently. Also, we received a very thoughtful gift card for $20 food credit from the hotel staff to help us celebrate our anniversary - such a perfect way to start our day with breakfast at Relish the next morning. We really appreciated all the little touches and the help from your charming and knowledgeable concierge.
May 21, 2014