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Family Plan Policy

Children who are 18 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 19 years or older with photo identification to check-in.

Rated 4.3 out of 5 by 334 reviewers.
Rated 5 out of 5 by Great location. We had a great stay as the facilities were very well maintained and the room was clean , comfortable and the location to things is great. June 3, 2014
Rated 5 out of 5 by This hotel has great amenities. Bathrobes in the room are longer than I've seen anywhere else. That is less revealing and more comfortable. June 3, 2014
Rated 5 out of 5 by excellent for the money I loved my stay at the Westin Bayshore. Gorgeous view from my room The bed was so comfortable. Loved the rain shower, so soothing. I give the room a 10. June 1, 2014
Rated 5 out of 5 by Excellent hotel My experience all around was excellent. The only thing annoying was the expected charge for WiFi in the rooms. Free WiFi access is standard at good hotels world-wide and for a top hotel in Vancouver, this charge has a sense of cheapness about it. Also, my room key de-magnetized 4 or 5 times. I greatly appreciated your friendly and attentive staff. The gym is great too. May 23, 2014
Rated 5 out of 5 by Just Perfect We returned from an Alaskan Cruise and a 5 day tour of Vancouver Island - spent, sweaty, fatigued and exhausted. The Westin was a welcome port in a storm. We were able to shower and refresh in luxury, sleep well in a beautiful setting and continue our journey. This was made all the more pleasant because of the close walking distance to great restaurants, biking at Stanley Park and easy access to downtown venues. July 6, 2014
Rated 5 out of 5 by Great Vacation It was, once again, a pleasure to be able to stay at your hotel as we try to do twice a year for ten days. We experienced excellent service and courtesy from all the staff in which we came in contact. Thank you and, hopefully, we will see you all again soon. May 26, 2014
Rated 5 out of 5 by Great location and great views from Tower Rooms Excellent location. Upgraded to a nice suite in the tower building. Beautiful view. Great location near Stanley Park and Canada Center. Many good places to eat nearby! Didn't use many of the other hotel facilities. Very friendly staff. Left an item in the room. Didn't realize for a week. Called hotel, they had it. Was confused as to why they didn't proactively call me. Was told that was a corporate policy due to privacy issues. Not sure I agree with that, but that's not the hotels fault, but an SPG issue! Looking forward to figuring out another reason to goto Vancouver and stay here again! August 19, 2012
Rated 5 out of 5 by Vacation Weekend Great weekend stay with the hotel and facility. Amazing location and the desk staff was awesome! May 27, 2014
Rated 5 out of 5 by 50 Plus Stays I have stayed at the Bay Shore over 50 times and have been known to call it my home away from home. Although I hadn’t been in Vancouver for about 4 years, when it came to planning a trip with our friends from Australia I know I had to make the Bay Shore part of our tour. As I indicated, I had not stayed at the Bay Shore for a few years yet Todd, the Door Man, immediately recognized me and warmly greeted me and by the time we were inside with our luggage had figured out our names (probably from the luggage tags). Our overall stay was outstanding, unfortunately our friends from Australia, who we had recommended the Bay Shore to, had a dreadful experience. They ended up being charged not once for their stay, not twice, but three times (almost $3,000 in total). It took them several tries to get anyone from the hotel to acknowledge that there was even a problem. Finally after two days of long distance calls back to the hotel and a lot of anxiety, Amy from the Accounts department finally got involved and tried to help, but the damage was done in that the charges had gone through on the travel card and credit card requiring several calls back to Australia by our Friends to try to have the charges removed. So bottom line, it was good / bad stay depending on whose point of view you use. July 10, 2014
Rated 5 out of 5 by Reveiw Great location and hotel for at trip in Vancover July 9, 2014
Rated 5 out of 5 by This hotel has wonderful service Wonderful stay at hotel. Staff was very friendly and room was very nice. Would definitely stay here again. One of the nicest hotels we have stayed in. July 8, 2014
Rated 5 out of 5 by Great hotel experience for any occasion The Westin Bayshore is a home away from home for my regular business travel to Vancouver. The hotel sits on one of the finest properties in Vancouver. Near Stanley Park and downtown the hotel is right on the waterfront with spectacular views. The staff is some of the best I have encountered. I would recommend this great location when travelling to Vancouver for a short business trip or an extended stay to relax and enjoy the city of Vancouver. July 2, 2014
Rated 5 out of 5 by Excellent overall Staff were very welcoming and pleasant. The hotel was well kept and maintained. I attended a conference at the hotel during my stay and the conference was well staffed, lunches and snack breaks were well run and the food was very good. The only suggestion I have is to improve the work out room. It was a bit too small and the weight training options were limited. Overall, the Weston Bay Shore was an excellent venue for the conference and my stay. April 29, 2014
Rated 5 out of 5 by Very comfortable and great location The Westin Bayshore is only steps away from Stanley Park and shopping on Robson. Right on the water with beautiful views. I also really appreciate the comfort of Westin Beds. First rate stay. July 7, 2014
Rated 4 out of 5 by Cool Spot! Close but not in downtown ...5 minute walk in one direction, and 5 minutes other way has you in Stanley Park. Lots of walking places, a great pool, lots of meeting rooms; and great staff! July 7, 2014
Rated 2 out of 5 by Payment Error I stayed at your hotel on June 28th. Upon check out on June 29th I requested to pay by debit card. When the front desk attendant gave me my total, being the honest person i am, advised that they forgot to charge me for parking. After a few phone calls and 10-15 minutes later, he was finally able to add the charge on and give me my grand total. I provided him with my debit card which he ran through. I did not even get a receipt or invoice from him. 4 days later I received an email from Jake at the front desk, advising that the front desk rep had actually refunded me the charge and that i now owed double (amount they refunded plus the actual amount owed). I advised i did not want it charged on the credit card but would make arrangements to come pay on my debit card. I explained that living in Coquitlam and working in Surrey it is not easy to get downtown, and Jake told me that he will keep my account open until there is a convenient time to come make the payment. I then began to receive emails from the Credit manager that stated accounts cannot be open for more than 5 days and that if i did not go that day to pay, they were going to put it through on the credit card. I explained once again that i would not be able to make it down that day and do not put it through on the credit card. I then received an email saying that i needed to be there to make the payment by today, July 11th. I had to once again explain that I am unable to come as i work in Surrey and live in Coquitlam. I told them i would be able to pay this weekend. Throughout this whole ordeal, nothing was offered to compensate me for me being inconvenienced by YOUR employees error. I understand mistakes happen, but I feel like your front desk manager and credit manager should have been in discussions before the credit manager started emailing demanding payment by certain dates. Finally today, the credit manager offered me 5000 SPG points. Either way, this is nothing but a headache. I have organized work events at your venue and spent tens of thousands of dollars at your exact location and this is the first (and hopefully last) time i've been made to feel like I've done something wrong when i had no knowledge or control over the payment issue that occured. I'll definitely be in to clear up my account this weekend, as if i don't it feels like your credit manager is similar to a collections agent. July 11, 2014
Rated 4 out of 5 by Great Location We enjoyed the water location, so close to Stanley Park as well as DT. It was great to be able to walk everywhere. The staff was very friendly and helpful. July 7, 2014
Rated 5 out of 5 by stunning setting Right on the harbour, steps to Stanley park, great outdoor pool with a backdrop of the north shore mountains. Also appreciate the staff who make you feel welcome. Its one thing to have a nice / elegant hotel - and another to have staff who treat you like you're welcome and not as though you 'don't ' belong, because you didn't pull .up in a Mercedes. July 4, 2014
Rated 5 out of 5 by Excellent choice!! We had a great time in Vancouver and the hotel made a great difference..close to all the major places:Stanley Park, English Bay, downtown, etc. The staff's - namely AYLA's ,recommendation re. restaurants was right on! Thank you for the lovely time we had in one of the most beautiful cities in the world.. sailor61 July 4, 2014
Rated 5 out of 5 by The service was fantastic My wife and I stayed here for our anniversary and the hotel delivered complimentary champagne and strawberries to our room. Completely unexpected but much appreciated. July 6, 2014
Rated 5 out of 5 by Great Location Had a great stay as always with the Westin Bayshore, Enjoyable Hotel. July 7, 2014
Rated 5 out of 5 by Good hotel, good location, flexible and friendly staff I stayed on level 5 of the Tower and found the room to be spacious and comfortable, with pretty much everything I expected. I was pleasantly surprised by the location, as I had thought it was going to be slightly outside the main part of the city, but I found walking around Vancouver absolutely no problem. I was also very pleased when the hotel offered to give me an extended check out time of 3pm, which helped my arrangements significantly. June 30, 2014
Rated 3 out of 5 by Unfortunately, it was not a relaxing stay... We have stayed several times at the Westin Bayshore in Vancouver BC over the years... Actually, Michael Mazon has been staying there since he was a young boy with his family and then throughout the years.. We drive up from Seattle so we always look forward to a fun, relaxing and enjoyable experience at this Resort and Spa. However, this particular stay last Saturday unfortunately, was far from being restful and relaxing. There was some kind of bike event where groups rode around the path hooting & hollering and playing loud boom box music late into the night and lasting through the early morning. Finally, at 12-midnight, we thought they were finally finished but that wasn't the case. We were continuously woken up numerous times until 3a in the morning. We were exhausted the next day. We feel that we should have been advised of this at least during the time we checked in around 5p or even notified later by the front desk. We would have liked to have stayed a higher floor in the tower or somewhere far from the bike path. We would have asked to change rooms even at midnight but we kept thinking it was almost over. By the time 1a, 2a and 3a rolled around, we hardly felt like requesting a room change. We talked to the front desk and front desk manager the next morning about this and all they could say was that they weren't aware of this event. We feel that with this location being surrounded by a major path and marina, they should be aware of local events, especially ones that will be loud and last throughout the evening and into the early morning hours. They comp'd our parking but that does not begin to make us feel better after loosing a night's sleep in a resort that is meant to be peaceful. This too was disappointing. On top of that, we paid the highest we've ever paid so we did not leave feeling good about our stay. After all the times we've stayed at the Westin Bayshore, we were really disappointed to have had this horrible experience. July 9, 2014
Rated 5 out of 5 by Make a Green Choice Well done, at last the hotel industry is telling the truth - not having your room "serviced" saves the holel running costs. For years hotel chains have been trying to convince us that its all for an environmental cause - whereas in reality I don't believe that has been the driver. For example, if making an "eco" choice cost the hotel money, would this actually get done - I think not. Therefore it was refreshing for this Westin hotel to acknowledge that there is a financial benefit and share some of that saving benefit with the customer/guest. Rewrds for "green choice" was well thought out, appropriate and greatly appreciated. Good work. Just need to get rid of those Halogen heaters in the lobby that happen to produce some light. November 5, 2013
Rated 5 out of 5 by From JAPAN !! So nice hotel !! All staff good job!! July 5, 2014
Rated 5 out of 5 by Great hotel in prime location and with highly attentive staff The hotel shows high comfort and has nicely furnished, modern rooms. It is located directly at the shore and offers a great view over the Burrard Inlet. The staff has been continously friendly and attentive. July 3, 2014
Rated 5 out of 5 by Westin Bayshore This is a jewel in the heart of Vancouver, excellent service and compfortable beds and rooms. So close to great shops and art galleries. And the entrance to Stanley park. Oh and the views are spectacular. May 5, 2014
Rated 4 out of 5 by Great location but paper thin walls The Hotel itself was wonderful, great location and views of the harbor. The walls between rooms however are paper thin. I could hear the guest next to me every time I was in my room. I also had an odd discovery when I moved the chair and ottoman, there was a handful of peanuts all over the floor. The staff was very courteous and the breakfast buffet had great variety. I would stay here again after shopping around to see what other hotels & room rates are available in the area. June 23, 2014
Rated 3 out of 5 by The views from this hotel are spectacular. I have basically three issues with this hotel. !) The carpeting in the hallways is very grubby. 2) No free wi fi in the rooms. 3) For the price, it just is generally a little bit short- one would expect a little bit higher quality. July 1, 2014
Rated 5 out of 5 by Westin Vancouver Great location VERY Friendly and helpful staff However: There was always a lineup of people at the front desk. More staff needed to handle the volume of guests. June 30, 2014
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