Rated 5 out of 5 by LD22 Could not fault this hotel.
Thoroughly enjoyed our stay in The Westin Melbourne. Greatly appreciated the extra touches that staff did for my daughters 21st birthday. Staff were very friendly and helpful and our room was clean and comfortable. Highly recommended to family and friends.
July 14, 2014
Rated 5 out of 5 by Jen33 Great hotel
I love going to the Westin in Melbourne, it's in a terrific location. The staff are always so friendly, sometimes a little slow in the lobby lounge with service. We ate at the restaurant on our first night and we were very disappointed. We normally go a couple of times during our stay for meals but this time we didn't feel it was up to it's usual standard.
April 3, 2013
Rated 5 out of 5 by Bella8 What a perfect Birthday
My partner celebrated his 50th Birthday and when we checked in, we had a knock on the door and were presented with 3 beautiful cakes, a plaque, champagne, a lovely card and a beautiful Westin Robe. The room was beautiful with the lovely Juliette Balcony, it really made celebrating my partners birthday that much more special. Thank you to all the staff
May 10, 2012
Rated 5 out of 5 by averagehuman Comfortable bed, excellent staff and strategic location
I found the staff were really friendly and doing their job excellently such that everything was smooth during my stay. Checking-in was a brisk, ad-hoc requests were satisfied in shortest-time possible and I can even ask concierge help to send my postcards.
Overall, friendly people, great service and I really love the bed after tiring day at work :)
August 13, 2012
Rated 5 out of 5 by None888 Excellent hotel
I have always enjoyed this hotel It is well located and comfortable. Two observations:
1. The bacon for breakfast is always hardly cooked, why can't it be made crispy without asking?
2. The "make up room" button seems to have no practical effect. I went to breakfast at 8.30 and when I returned at 10.00 the room had not been cleaned.
August 31, 2012
Rated 5 out of 5 by Italy1 Wonderful Location
Concierge was very efficient recommending wine tours and assisting last minute. Early check in very convenient and an alround caring and efficient service from all staff at Westin. We will be back.
July 14, 2014
Rated 1 out of 5 by Lyn12 Seriously Dissapointed
In preparing to chair a Board Meeting to release the annual results the wi fi worked on the first night and then would not work during the morning. In the end I went to Macdonalds and the free wi fi worked first time.
Wi fi works all the time in third world countries and is not charged for.
Will consder changing hotels in future
August 19, 2012
Rated 4 out of 5 by Bundydog Great Position
The place is right in the middle of the CBD close to restaurants, theatres. Staff are very helpful.
July 15, 2014
Rated 5 out of 5 by Nancy21 Great service
Our thanks to Paul at concierge desk, friendly and patient, very helpful tips and sightseeing recommendations. Our stay was made all the better with his help. BUT, don't understand need for in-room WiFi charge policies, it's a free service almost everywhere we have traveled (we did forego the 250 points option). .
October 29, 2012
Rated 5 out of 5 by F1Maniac Simply amazing!
I have not seen anything that comes close to the Westin Melbourne in terms of service, room decor, cleanliness and attention to detail!
all three of my stays here has been just perfect. If you go to Melbourne for any reason and can afford 5star just choose Westin. You will not be disaapointed
May 5, 2012
Rated 5 out of 5 by JM99 Luxurious hotel in the heart of the city
A beautifully appointed hotel in the heart of Melbourne city. The staff were professional and happy to help with any request. The spa room was exceptional, with a corner room I had views over Collins streets and Spencer Street. Located close to many excellent restaurants, shopping, arts, museums, all within close walking distance.
July 10, 2014
Rated 5 out of 5 by JoRaRoBa1 Great Hotel with great staff
The rooms are fantastic, clean, new and confi.
I would like to make a special mention to
Steve Ciric & James Berechree, at the concierge desk, they save our lives with a delay package. People like this makes SPG hotels the best in the world
January 28, 2014
Rated 5 out of 5 by Cobbychic The Westin has wonderfully friendly staff
It is the small things that mean the most, Courteous staff, clean bathrooms in lobby,
The complimentry bar nuts with your drink in front of the warm fire in downstairs area. My husband and I had the most relaxing lovely time and would not hesitate to stay at the Westin again.
July 21, 2013
Rated 3 out of 5 by markf A bit below my expectations for a Westin.
A bit below my expectations for a Westin. Just too corporate and not a personal feel. No one was rude but just not overly friendly. I don’t think I would not stay here again. SPG does not mean much to them here and they do not have a club for or floor for SPG members.
October 11, 2012
Rated 5 out of 5 by fraite64 This hotel lives to its expectations
We try and come here every year, and have not been disappointed. The Westin Melbourne by far is the best hotel I have stayed in. Large quiet and clean room. Service is exceptional. Thanks to the staff at the Westin Melbourne for providing another memorable stay.
August 10, 2012
Rated 3 out of 5 by motherdaughter great for two
Everything was lovely except the management of accomodating three in a room.
July 13, 2014
Rated 5 out of 5 by Cesar28 Great location
From the moment you arrive you feel welcome,nothing is a problem who can not be solve.Great staff ,listen to your requirements ,amazing Gym and Pool,great dining and breakfast experience.Certainly will be staying many more times to come.
April 24, 2013
Rated 5 out of 5 by JujuB So close!
The Westin is so close to eveything in the city.. an ideal location.
When you need a change of pace there is the perfect pool to swim in.
And the staff are wonderful..nothing is too much trouble.
July 11, 2014
Rated 5 out of 5 by Tonestar Boutique
Perfectly located near all name brand stores from Gucci to Bulgari. Spent 2 nights in an upgrade suite and made us feel like royalty. Very convenient to central Melbourne, theatres and shopping. Every girls dream hotel.
April 29, 2013
Rated 5 out of 5 by Trudes16 Pure Luxury
Ive stayed at The Westin Melbourne a few times now, this time we stayed 2 nights, its such a great room, the best sleep in the heavenly bed and relaxing soak in the big bath. The staff are so helpful and friendly.
August 14, 2013
Rated 5 out of 5 by CGUMark Crerature Comforts
Spoiling ourelves was our objective. The Westin standard of accomodation and service made our visit both enjoyable and comfortable.The staff were friendly and added to the occassion.
Late check out - love it!!!
August 28, 2012
Rated 5 out of 5 by ckd1 Excellent Westin
Great hotel in excellent location. High quality facilities and friendly staff. SPG recognition a little average at this Westin, but may relate to high occupancy.
Will definitely return.
March 17, 2013
Rated 5 out of 5 by Reg12 Great Stay
There is not much to say. It has been a while since I have traveled and when I do as in this time I did not think twice as to where I was going to book. Thank you.
August 21, 2012
Rated 5 out of 5 by Buster75 Consistently Excellent
We stayed on the weekend to celebrate our anniversary. The process from phone booking to check out was faultless. We were surprised with a bottle of champagne which was a lovely touch and totally unexpected. We have stayed once previously and this trip exceeded our expectations. The only exception was the breakfast buffet which was average in variety and quality. Not enough to stop us returning, though. Possibly our new favourite place to stay in Melbourne.
July 1, 2014
Rated 5 out of 5 by Dora Great Hotel in an excellent location.
This hotel has it all. Excellent service, location and amenities.Staff were always friendly, polite and extremely helpful.Will definitely revisit.
April 21, 2013
Rated 5 out of 5 by tonyw1 Excellent hotel in a very central location
Has everything you expect of a luxury hotel, located in the middle of Melbourne within walking distance of most things.
July 30, 2012
Rated 5 out of 5 by AFBOYJOE Great Hotel
Great hotel that's well staffed & maintained. Excellent location with loads of things to see & do in walking distance.
December 18, 2012
Rated 1 out of 5 by FrequentGuest2012 The worst Westin
The front desk staff was rude and this was the worst Westin I have stayed at from more than 30 countries!
November 12, 2012
Rated 5 out of 5 by Nelboy Excellence in Melbourne
My first stay at a Starwood group hotel and it won't be my last. Westin Melbourne quality and location.
April 7, 2013
Rated 4 out of 5 by JMG136 Lovely hotel, well loacted
Lovely staff and service with excellent rooms with large bathrooms. Unfortunately we found the bed far too soft and pillows quite uncomfortable so would mark it down on that. If your partner wants to read without waking you, bring a small light as the bed lights light up the room.
July 8, 2014