Rated 5 out of 5 by Grubbster78 Excellent service and friendliness
We had never been to the Westin Hotel before although we knew we wanted to stay somewhere more centrally than we had been on previous trips to Dublin, so the Westin Dublin seemed to fit the bill.
When we got there were blown away by how friendly the reception staff and concierge were. They did not hesitate to help us find wonderful paces to eat and interesting bars to watch the 6 nations rugby matches in!
The staff did not tire of our endless questions about the best things to see and do and every single member of staff said 'hello' whenever we passed them in a corridor.
We got the rooms for a very good price as we stayed for three nights and subsequently had one night free.
We would definitely come back and recommend it to all our friends and family.
Thank you for such a pleasures le trip.
February 25, 2013
Rated 5 out of 5 by MaryJG24 Perfect Location!
This hotel is ideally located in the heart of Dublin. Easy access to the sites in the centre of Dublin, and opposite Temple Bar which is ideal for the night life, bars and restaurants. Staff were very welcoming and helpful during our whole stay. Stayed in a Deluxe Double room with a view at the front of the hotel. Nice spacious room and bathroom, with seperate shower and bath. The bed was extremely comfy also! Was my boyfriends birthday during our stay too, so we had a special birthday dessert delivered to our room from the hotel, a nice touch! Only downside to this hotel, is that the wi-fi is not complimentry; I find this quite odd as wi-fi is something you expect now in hotels.
With this asside I would deffinaltey come back to the Westin Dublin, and would reccommend it to anyone coming to Dublin!
May 2, 2013
Rated 5 out of 5 by Finmgr Return Visit
My wife and I stayed here 4 years ago and loved it. This time we were on a combination free night and two paid nights.
The hotel staff was very accomodating when we arrived at 5:30 am after an overnight flight . We hoped to just drop off our luggage and kill some time until we could check in that afternoon. But the reception staff gave us complimentary coffee and cookies, put us on the first available room list, and told us that we could relax in thier atrium level which had sofas and padded chairs. Relax we did, with a two hour nap. We were called on our cell at 10 a.m, and were told our room was ready with our luggage already delivered to the room.
This type of service and care was above and beyond, and made our three day stay a pleasure. We'll be back again, and will stay nowhere else but the Westin.
October 3, 2012
Rated 5 out of 5 by tallworldtraveler Elegant Hotel
I stayed using Starpoints and was awarded a rooftop room overlooking the backside of some old, but interesting buildings. The room was huge! Elegant bathroom with bathtub and shower. The Westin had prompt room service, even for a simple order of gluten-free toast with a pot of tea. The Conceirge checked out all options for me to get from the hotel to Galway, with my several large suticases. Excellent service. Be sure to have some refreshment in the peaceful and attractive atrium.
August 9, 2013
Rated 5 out of 5 The only place to have a wedding in Dublin
So thrilled with the "wedding" service of the hotel - couldn't have asked for more. Amazing room, amazing food - attentive service, and just can't say enough about how fabulous it all was.
As for the room - well, it was the College Suite and I didn't want to move out - and would entirely recommend it!! Two floors of absolute luxury with every need thought of in advance.....and comfortable too!
Thanks so much to Sinead, Gearoid and Ross for making our stay particularly memorable.
February 4, 2013
Rated 5 out of 5 by TomFromBoston Excellent service from front desk employee
I want to pass along my most sincere compliments to the staff at the hotel who were all extremely helpful and very professional. Upon arrival we were greeted at the front desk by a young woman by the name of Nicola who spent at least 15 minutes helping my family to better understand how to navigate around Dublin and where to find some of the more interesting sites within the city. Nicola was a true joy to meet, and she went way out of her way to make us feel totally comfortable. Given her ease in conversing with new - and very tired - customers, her helpful knowledge of the Dublin area, and her overall professionalism I was quite amazed when I noticed that her name badge indicated that she is new employee in a Trainee position. She is an employee that the Westin Dublin will want to ensure remains on staff!!
August 19, 2013
Rated 5 out of 5 by Europe2013 Wonderful location and exceptional staff
My husband and I have been SPG members for many years and recently toured Europe in only SPG hotels. This hotel far exceeded any other hotel we stayed on during this trip. The location could not have been better, the staff was attentive and respectful, and our room was fabulous. The staff was even kind enough to respond to my inquiries before our arrival and were extremely prompt and accurate with their responses. Thank you very much for making our stay in Dublin so memorable.
September 30, 2013
Rated 5 out of 5 by Brett291 Just amazing
If your going to Dublin for any reason this hotel honestly can't be beaten. In location, right style, right staff, just amazing. Make sure you try the cocktails in the mint bar in the hotel! Ask the staff for local recommendations they made our stay perfect with some places the locals use away from the tourist tracks of temple bar. We are already planning our return. Thanks SPG and Westin for making our anniversary trip to see Robbie Williams in Dublin just great.
June 16, 2013
Rated 5 out of 5 by Martha2012 Great hotel with a wonderful location
I stayed at the Westin Dublin the first week of November 2012 because my company had two different conferences scheduled there. The staff couldn't have been nicer, the bed was comfortable, the room very clean, and the food was great. I particularly liked the fish and chips I had in The Mint, and the Guinness. On Friday night The Mint had great dance music (recorded), and the place was packed with people having a good time, including me, and I never go to bars.
November 12, 2012
Rated 1 out of 5 by Rogroom Very Unhappy with SPG Points Awarded for Wedding
We had our wedding here at considerable expense. The hotel provided a measly number of points considering the expenditure that was made. The explanation offered is that the wedding was classified as an "event" and thus doesn't count. Very impersonal response.
January 31, 2014
Rated 3 out of 5 by 4MillionFlightMiles Nice accommodations, 3pm check-in too late
As as SPG gold for life member, I would expect that hotel could have found clean room for me when I arrived at noon. They put a rush on cleaning the room, and several hours later my room was ready. When I checked in they explained that 3 pm check in is standard here but there is no good reason for such a late check in time. Breakfast buffet was poor - scrambled eggs were mushy and chunky and overpriced. No omelets.
July 19, 2014
Rated 4 out of 5 by ricky007 Junior suite tricky
Nice hotel. We had our adult son with us so upgraded to a jr suite on day of arrival and departure . Very nice room on 4th floor on arrival. Had view of Trinity and son had some privacy as there was lots of room for the rolloway. Room offered on departure was a dungeon. No view of anything but cement wall of the balcony. Two level room with no space on either level for the rolloway and very tiny bath. If offered this room, take a reg room instead-its better.
September 1, 2012
Rated 4 out of 5 by Jagger40 Quality hotel in a prime location.
The hotel is very impressive. It is a quality product. The associates are very responsive to guest needs, and are very helpful. The Front Desk associates were commendable. The Doorman was very friendly. The Concierge went out of his way to be of assistance. One thing I was disappointed with was the late night IRD menu, which was very, very limited. I had been looking forward to having a burger! However, I was told there was no chef on duty!
June 9, 2014
Rated 5 out of 5 by Gelato Perfect location
The Westin is definetly the best location in Dublin. We walked everywhere within minutes. You can walk to the Guiness Storehouse, Jameson Distillery, Dublinia[ Viking and Midieval history] Temple Bar, St. Stephens green, etc. Wonderful staff! They met our every need and were very informative. Tipping in restaurants is 10%-info given by a local. Very safe....take a few tours-Galway, Belfast, Wicklow;all great. Will stay at The Westin when we come back.
August 4, 2012
Rated 3 out of 5 by John Ireland
The view from the window was totally obscured by a roof. This is the worst ever experienced at a Starwood property.
September 14, 2014
Rated 4 out of 5 by LJN64 Nice Hotel but limited services
Had a lovely stay at the Westin however there is often a lack of somewhere to relax in the hotel. We came back to find our room had not been cleaned at 4pm, and when we went to relax in the Atrium Lounge, there were no free seats or tables, but no other bar/restaurants were open to provide us with a simple drink of coffee and somewhere to sit until 5pm (The Mint Bar) which then opened late at 5.10 so we ended up standing around for over an hour.
July 30, 2013
Rated 5 out of 5 by Troels Quiet and comfortable
It's been a while since I've been staying at a hotel this comfortable, years actually. Check-in is quick and effecient, staff pleasant and forthcomming, room was clean and quiet with a large bathroom, perfect when getting back from a long hard day. The location is perfect, easy to find and very central in Dublin. The bar is also worth mentioning, very reasonably priced with extraordinary services - stays open after hours to please residents.
April 15, 2013
Rated 5 out of 5 by Cmac1380 Great location, nice rooms, just needs wifi!
Perfect location, central to major attractions and neighborhoods and near the Dart train. The rooms are spacious by European standards, and the bathroom was beautiful/clan. The bed was very soft, which some may not prefer, but nice linens. There is a nice bar on the ground floor with reasonably priced drinks. My ONLY complaint about the hotel is the OUTRAGEOUS price for wifi. Very unreasonable and a nickle and dime tactic, which is a shame.
February 19, 2013
Rated 5 out of 5 by olson536 Weekend Away in Dublin
My girfriend and I had an excellent stay at the Westin, the staff was attentive and catered to every need. The breakfast was excellent and the service the concierge provided for ou trip out to Kells for our friends wedding was superb. When I return to Dublin, I won't consider staying anywhere else.
August 20, 2014
Rated 5 out of 5 by Feray Great stay
We stayed in the westin in Dublin for st paddys day. We arrived at the hotel at around half past eleven and got our room straight away, no need to wait till checking in time. Staff at the front desk were very helpful. All staff members would say hello and they were very approachable. Rooms very comfortable although it did get very very warm in the middle of the night even though the heating was off. Good price good location good stay.
March 19, 2013
Rated 5 out of 5 by Beatrice21 Wonderfuul Staff inspired by great management team
This is a very busy but very atmospheric Dublin City Centre Hotel ,convenient in location to just about every place of interest most of which are within walking distance . Hardworking and most pleasant ,conscientious ,accomodating staff.
Very nice rooms with the unparrelled "Heavenly Beds ".Great choice of Dining both within the Hotel as also closeby.
To wind down and relax there are Beauty and Relaxation treatments available by Melt
October 4, 2012
Rated 4 out of 5 by DK2013 Fair Hotel, Nice Staff with Exception
George from the reception counter has great attitude and friendly, always helpful with my need. The concierge staff at Oct 26 Evening (around 7pm) - I missed his name, but was also friendly, helpful and gave appropriate recommendation to the area around the hotel.
However, and exception with Manita from the reception. She has poor attitude, specifically I do not feel that being an SPG member or corporate member is being recognized.
November 4, 2013
Rated 5 out of 5 by nalehw87 This hotel is first-class
This hotel is a world-class establishment in Dublin City Centre. From the moment you enter the building you are met with absolute grandeur and a charming, warm welcome. The bars and restaurants are contemporary and provide excellent dining facilities and the rooms are stunning. The best night's sleep I've had in a long time. The hotel is located in the heart of Dublin and the ideal location for anyone wishing to explore Dublin.
February 25, 2013
Rated 5 out of 5 by cinthyn Charming spot in busy Dublin
My nephew and I spent a great week in Dublin staying at the Westin. From check-in to check-out our stay was outstanding. Everyone from front desk to concierges to doormen to wait staff were professional, knowledgeable, friendly and actually seemed to enjoy their jobs. Rooms were quiet and tastefully furnished.
Kudos to you all and thanks for a very memorable visit!
15 February-22 February 2014
February 23, 2014
Rated 5 out of 5 by herveb Great Experience
This is my first time staying at the Westin in Dublin. I arrived at around 6am from my flight from the USA. From this minute i felt a genuine sense of welcome. George at the front desk with his large smile and true Customer care, then Mikhal at the Bar and Connor in the restaurant, Ross at the door and i have a full list of the staff an di could carry on.
Not to say a great location! This is the place to stay in Dublin.
April 11, 2013
Rated 5 out of 5 by Cath14 A lovely Restaurant city centre
In the week before Christmas we had an excellent celebratory meal in the Exchange Restaurant. The mixed age group found plenty to choose from on the very well priced Festive dinner menu. The buzz in the restaurant added to our mood on the occasion and staff were friendly and attentive, even though very busy on the night. It was first visit for many of us to this venue and would gladly recommend to friends. Thank you.
December 28, 2013
Rated 4 out of 5 by STK900 Great hotel, great location
Management and hotel itself were top-notch, would definitely stay here again. Perfect location in the city centre by Trinity College.
One glitch with the "green" program whereby one opts out of housekeeping service. I was mistakenly put on the list and, even after calling the front desk and housekeeping, was still on the "green" list the next day. Minor issue but coming back to a uncleaned room is not 5-star service.
August 29, 2012
Rated 5 out of 5 by dgn85023 Excellent House Staff
I arrived early, the staff provided an area where I could relax until my room was ready. The Half Court area is a very nice quiet place for the weary traveler.
The first two Nights I was sick from something I ate in Temple Bar, not the Hotel. When the House Staff Came to clean the room, I asked for more water and to clean just the Bathroom. The Staff was very attentive to my needs and was very quiet while I slept.
September 16, 2013
Rated 5 out of 5 by Travelgirl76 Wonderful staff, location, and comfort
I absolutely loved my stay at the Dublin Westin. The central location was perfect for exploring the city on foot. The staff were so friendly and helpful, really enhancing my stay. And, the room was just perfect. Comfortable Westin bed. Lovely soaking tub. Beautiful marble in the bathroom. Quiet room. Good food (and more good staff) at the Atrium lounge. When I return to Dublin, I know where I will be staying.
December 21, 2013
Rated 5 out of 5 by Linnah Wonderful Stay
Our stay in early August could not have been better. From the moment we entered to our final goodbye was phenomenal . The consiage could not do enough from getting cab, directions and weighing our bags as we were leaving.
August 22, 2014