Rated 5 out of 5 by Central44 Welcome & Registration
From our first step up to the Registration desk for Gold and Platinum members we were greeted warmly by Hector. He was very gracious and helped us to upgrade to celebrate my Mother's 80+ birthday.
We were very happy with the room and the hospitality.
Thank you Hector and the entire Westin team!
Rated 5 out of 5 by Leah2043 We were ignored my a rude lady upon checkout
An Asian woman skipped over us during the checkout process & finally a nice gentleman I wish I could remember his name saw that she took 2 customers ahead of us despite the fact that we were there first. We felt ignored & it was very unprofessional on her behalf. The gentleman was lovely & could understand our frustration.
Rated 5 out of 5 by Long4 Great location
The Westin Times Square is in a perfect location for shows and sightseeing. The upgraded room was a nice surprise, and the room and hotel in general were what we've come to expect from Westin. Nothing funky or quirky, but a reliable, clean room with comfortable beds.
Rated 5 out of 5 by PRGColorado Wonderfully located for all of our NYC needs!
We were there as part os MCP. A WONDERFUL PLACE TO BOTH REHEARSE AND LAUNCH OUR CONTINUING EXPLORATION OF YOUR WONDERFUL CITY,
Rated 5 out of 5 by Sandy44 Westin TImesquare EXCELLENT.....
Westin Timesquare was everything I expected it to be. The staff was very helpful and polite, the room was clean and the views were unbelivable.... This was the first time my daughter stayed at a Westin and she simply feel in love especially with Heavenly Bed......
Rated 5 out of 5 by Lenke Excellent beyond expectations
Staff incredible,had view of N.J.,amenities superb,maid Maria cared for every need of
mine.Cristal got me a NYTImes daily, Sabam comped me on Amer.Bkfst=
what a way to start a day!.Loved closeness to TKTS line & Restaurant Row,Bus & Train routes,Lincoln Ctr,Museums.What
more could a guest want?Hotel caters to your every need! NO wonder it is"My Home away from Home."
maria took care of every need,Cristal got me the NY Times Daily,Sabam comped me for Gt.Amer.Bkfst..Best way to start a day.Enjoy closeness to TKTS line &restaurant Row,Bus & Subway,Lincoln Ctr,Museums.What more could a person want?Hotel caters to your every need! No wonder it is" My Home Away from Home.
Rated 5 out of 5 by GWWJ Jonathan L. and the Rest of The management team get it.
As a CEO of an international company the way that my guests are treated is a reflection on me. When I have foreign guests in
New York we often stay with my dear friend of the United Nations but there are plenty of times when outside accommodations are a better fit. Historically I have used another hotel due to brand recognition, etc. After our recent stay with you in New York at Times Square and at the Beach Club in Fort Lauderdale I anticipate utilizing your organization exclusively. "Everything's right at he Westin". Best, GWJ CEO, Veritas Inc.
Rated 5 out of 5 by KJ21 This hotel is my second home
I usually spend the majority of my week on the road and I need a hotel that feels like a second home. Not to mention a hotel that has a staff that values your comfort knowing that you spend more time in their "house" than your own.
The Westin Times Square has done everything possible to meet my needs and I can't thank them enough.
The staff at the Westin (especially Asya and Sally) have gone above and beyond to make sure I feel welcomed at all times. Even going as far as making sure I have the same reach for each stay knowing that is my favorite room.
When I check in, I am always greeted with a smile. And, I ALWAYS receive a follow-up message several times during the week to make sure I have everything I need. On occasion, I will even get a nice little treat left in my room with a personalized note wishing me well.
For these reasons and numerous others, I choose the Westin Times Square for all my stays when in NYC. Even though I am frequently on the other side of town, I still stay at the Westin Times Square because after all, it feels like my second home.