Rated 3,8 out of 5 by 870
Rated 5 out of 5 by Buck1972 Great location
Centrally located to everything in NYC!!!
28 de Novembro de 2013
Rated 5 out of 5 by Rahul0709 Excellent Hotel
I had another opportunity to visit NYC and decided to stay at the good old Westin.
the staff and particularly Jonathan - Front office manager made sure that the family is comfortable and provided attention to even the small details.
This hotel had an excellent location coupled with a very helpful staff.
25 de Novembro de 2013
Rated 5 out of 5 by mlb43 Excellent Service
The front line check-in personnel were extremely polite and helpful in resolving my requests. in addition, the concierge service was excellent.
22 de Novembro de 2013
Rated 5 out of 5 by CELESTIAL Excellent customer service & response
I return to the Westin Times Square over and over. Jonathan Lomitola and his team take care of all the details and are attentive to making my experience & hotel stay the best. They know me by name and they know which type of room I prefer. I call his team "GOLD STAR" service
18 de Novembro de 2013
Rated 5 out of 5 by kim4824 Very nice hotel
I have stayed here several times and this is my hotel of choice. The beds feel like I'm sleeping in a cloud. I look forward to come back in a few months. All the staff is friendly.
13 de Novembro de 2013
Rated 5 out of 5 by Skip0276 Great night at the Westin!
Stayed overnight before our cruise. Staff very friendly and room was comfortable. Awesome location with respect to Times Square. Really comfortable beds!! Great rate for this calibre of hotel. Will stay here on our next visit!!
12 de Novembro de 2013
Rated 5 out of 5 by Anin Excellent Service in NYC!
Manhattan is frenetic at the best of times and the Westin Time Square has been busy every time we have stayed there. Always sold out. In that atmosphere it was stunning to receive the type of service and kindness from Jonathan - one of the front desk managers. He did everything he could to accommodate our requests and did so for each and every other customer he encountered. He even made sure to call ahead to request the Shula's restaurant to keep our breakfast ready as we rushed out of town. Above and beyond the call of duty and he remembered our name - in a 900 room hotel. They really do their best. I just wish they kept the club lounge open for the platinum guests.
11 de Novembro de 2013
Rated 5 out of 5 by Jimcam Another great stay at the Westin Times Square
I have stayed at this hotel many times. I have tried other hotels in NYC, but always return to this hotel for its excellent facilities, warm staff, and great rooms. I am lifetime SPG Platinum and was given a corner room that had been newly renovated. I liked everything about the new room: carpets, lighting, desk, bathroom. I have booked five nights next month I like it so much.
10 de Novembro de 2013