Rated 5 out of 5 by DCAnniversarytourists Exquisite Anniversary experience at Westin Vendorme
My husband and I celebrated our 10th wedding anniversary at the Westin Vendome Paris and it was a perfect experience from beginning to end. We were greeted by very friendly hotel staff, and upon check in we asked for a room with a view. We had booked the Jr. Suite but none of these types of rooms were available with a view of the Eiffel Tower, so we were given a second option to stay in a regular King room with the view. This was definitely worth it, as the room was still plenty spacious especially for European standards, and we could see the entire skyline of all the major monuments from the Louvre, to the Eiffel Tower, all the way to the Arc de Triumph and we had a mini balcony on the 3rd floor. It was phenomenal. An added bonus was that the last day of the Tour de France took the cyclists right in front of our balcony! The facilities were wonderful, there was a beautiful courtyard with restaurant that overlooked a fountain. The location was right in the middle of everything with easy access to metro which we took from/to the airport, and in walking distance to many of the attractions. The only negative is that the hotel is right in front of an amusement park in the Tuilieres Garden, which distracts and takes away from the beauty of the skyline. However, our room had very good soundproof windows and we could not hear the noise when we closed the window. We were able to check in early and while we waited for our room they provided a complimentary drink at the bar. We had the buffet breakfast at the hotel each morning which was very tasty. As an added treat, the hotel provided us complementary Champagne and macaroons to celebrate our special occaision on our first evening in Paris. Our SPG Gold status was recognized and we chose the free internet in the room as our benefit upon checkin, and we appreciated the outlet at the desk that took our US plugs! The concierge were very helpful and knowledgeable and helped us get tickets to the museums, boat tour and reservations at good restaurants. Overall we had a wonderful time thanks to Westin Vendome hotel and staff. I would recommend this to any friend and hope to visit again!
July 29, 2014
Rated 5 out of 5 by Beancounter1 Great location in Paris
This was our first time staying at the Westin Vendome. We found it to be excellent. We were promptly greeted and were able to check into our room early (about 3PM), which was nice after such a long trip. We did pay 30 Euro a night to upgrade to a deluxe room and found it well worth it. Our room was very comfortable. It had a king bed, desk area, small sitting area with two chairs and a walk-in closet and nice sized bathroom. We were on the fourth floor and had a small balcony you could stand on which gave us views of the statue of Napoleon in Place Vendome as well as views of the Louvre and looked over into the Tuileries Garden. Very nice location. Housekeeping service was very good--had both daily cleaning and turn down service. We needed extra hangers which were promptly delivered. The only constructive criticism we would offer is that we tried to conserve and be "green" by handing our towels, etc. but we think sheets were being changed everyday and we know towels were changed every day even though we hung them up. Washcloths were changed out often twice a day! While we appreciate this level of service it seems unnecessary and would prefer to use our linens longer in an effort to conserve water and energy. That said, it was a wonderful hotel experience and we would definitely stay there again. Also, the location to major sights like the Louvre, d'Orsay can't be beat. Very convenient to the Metro (subway) which we used a great deal to get around. Would highly recommend but do suggest paying the extra to upgrade to a larger room.
July 29, 2014
Rated 5 out of 5 by ZSister EuroTrip
Excellent, exceptional and remarkable service!
July 27, 2014
Rated 5 out of 5 by Gin47 Elegant & Excellent
We thoroughly enjoyed our stay at the Westin Vendome and would recommend it highly. Great central location too.
July 27, 2014
Rated 5 out of 5 by Lisa10 Great view and room
We had a suite with a view of Eiffel Tower. It was even made better as the carnival was ongoing so it worked out perfectly. My husband and I enjoyed the Eiffel Tower and our kids loved the carnival scenery.
Room amenities and size were great. Breakfast was excellent as choices were varied with oriental and western choices. Hotel location was also central to a lot of sites (Tuileries garden, Opera house, Louvre and d'Orsay museums) + shopping.
July 26, 2014
Rated 4 out of 5 by SPGFan222 Can't beat the location and Staff
The hotel's location is absolutely terrific. You are close to the main sites, metro stops and we were fortunate to have a Paris view room overlooking the Eiffel Tower. The Staff was responsive, helpful and a delight to interact with. The Concierge staff went above and beyond for our family and helped make Paris even more memorable.
July 25, 2014
Rated 5 out of 5 by travelkeener Great location
Very close to action for its location, The staff were extremely helpful. The concierge Frank helped us to make booking of restaurants prior to our arrival. They also tried their best to accommodate our request for early check-in.
I would definitely stay here again!
July 24, 2014
Rated 4 out of 5 by HOYA82 Great location with helpful staff
The Westin has a fantastic location and a very helpful staff -- in particular, the concierge, reservations and room service. It could use an update on its interiors and a more thorough cleaning team. With attention to those two aspects, it could achieve equivalence with five star hotels in Paris.
July 24, 2014
Rated 5 out of 5 by LawyerCat Just stay here. Just do it.
I absolutely love this hotel. I've stayed here twice: once for a week with my then-girlfriend and once for an overnight with my now-fiancée and her daughter (we loved the hotel so much the first time we came back on a second vacation and I did the typical American thing and proposed in Paris). The regular rooms are tight, pay for the upgrade to a suite if you're going to spend any time there. And the restaurant isn't much special but then again you're in Paris so why are you eating in a hotel, but the location is absolutely amazing. Maybe, MAYBE 500 yards from the Seine. A 5-minute walk from the Musée d'Orsay and also from the Louvre. The neighborhood is beautiful, the Right Bank is better than the Left for getting in and out, and the staff is amazingly friendly. I will never stay anywhere else in Paris ever again.
July 24, 2014
Rated 5 out of 5 by DoctorH Best stay in Paris!
You can only understand the meaning of "heavenly bed" once you sleep on their bed. Even with the hectic, exhausting schedule, I felt completely refreshed every morning.
The location is definitely the best! You can approach most places on foot, come back to the room for a rest, and then go out for another stroll around the city.
It's just the best!
July 23, 2014
Rated 4 out of 5 by MPKRBCA Minutes from the Louvre and the Seine
Great location, beautiful hotel.
July 23, 2014
Rated 4 out of 5 by JohnBA Great location comes with a price
- Great location (La Place de Vendome)
- You can jog along the Seine
- Great restaurants in the area
- Somewhat older building as with many other historical Parisian buildings
- Extremely small gym - I guess it's good that they have one unlike many hotels in Paris, but it's really small. I'd recommend you run outside along the river.
- Expensive if you're on your own
- Great location for business and your firm is paying for your stay
July 21, 2014
Rated 5 out of 5 by Sukisuki Excellent place to stay in Paris
Highly recommended hotel to stay in Paris. It's centrally located around major attractions.
July 21, 2014
Rated 2 out of 5 by frustratedanddisappointed Graduation gift trip
With the exception of the concierges assistance, everything about the Westin Vendome was a disappointment. We booked our rooms several months out because we wanted an Eiffel Tower view for our two rooms as we were celebrating our daughter's high school graduation. The room described when upon booking was vastly different that the rooms we discovered when we checked in. The rooms were 2061 and 2060. One could only see the Eiffel Tower if standing off to the side of the window and craning your neck to the right. The rooms were dark and small and had very old marroon striped carpet that clashed with the purple slotchy wall paper. One day we returned to our room and the maid and broken the shower faucet and just left it on a folded towel on the sink as if we could fix it?!?!? Our SPG Gold Status meant nothing. It was all a big disappointment. Thankfully we checked in to a charming hotel on the Left Bank after we left the Westin and the trip got much better. The rate at the second hotel was much less than our rooms at the Westin. How does this hotel stay in business?
July 21, 2014
Rated 4 out of 5 by porcellian Room
On check in, assigned a room on 5th floor which is converted attic space. Unusual expeience to hit my head on the ceiling walking around end of bed, expecially in 5 star hotel! Fortunately on request were moved to 1st level room, which was very elegent, and met all expectations of a first class hotel. The 5th floor rooms should not be represented as first class rooms, and do not reflect well on Westen or Starwood.
July 17, 2014
Rated 3 out of 5 by JamieS average hotel
Rooms are a bit dated, a/c didn't work and check in process really slow. Really depends on price point whether worth it or not.
July 16, 2014
Rated 5 out of 5 by DRJTS Definite advantage to this hotel
The location of this hotel is outstanding...near most major sites in Paris. There were just a couple of glitches: (1) the room numbering is very confusing and the directional signs do not always help...we often went "the wrong way"; (2) the air conditioning in the room was not adequate...a call to maintenance yielded a prompt response, but the hotel staff member who responded was unable to correct the problem...perhaps the unit was inadequate.
July 15, 2014
Rated 3 out of 5 by JRA1953 Expectation
This hotel did not meet my expectations of a four star hotel.
July 12, 2014
Rated 4 out of 5 by Barta The rate of breakfast are not alligned with the level of the offer.
With your rates the quality and offer should be absolutely different. if not you should review the rates.
July 9, 2014
Rated 4 out of 5 by Cheryl64 Lovely Westin Property
Although a Gold member, didn't receive an upgrade but did receive nice food amenities twice during our 7-night stay.
Junior Suite that I reserved was lovely but in need of new draperies. They were falling off the rods and didn't block out light at all (had to tape drapes to wall each night). View was magnificent!
John, who worked the breakfast buffet each morning, provided outstanding service. Pierre Francois at the Concierge desk was also an exceptional employee. Overall, a good example of a fine Westin hotel.
July 7, 2014
Rated 4 out of 5 by ByronRansom Honeymoon in Paris
The location of the Westin Vendome was unbeatable and the staff was very friendly. I was dissappointed that I couldn't get a room facing the Rue de Rivoli however. It was my honeymoon and I had booked the rooms eight months in advanced and specifically asked for anything on the Rue, but the staff were unwilling to give me a room on that street for even one of my five nights there. I'm sure those views are some of the top selling features of the hotel, but even with my platinum status, advanced bookings and suite upgrade requests, I couldn't get a single night there.
July 7, 2014
Rated 5 out of 5 by Queen4aDay Wonderful Stay in Paris
This hotel exceeded expectations!
July 7, 2014
Rated 4 out of 5 by TezzaH Paris Vendome
The hotel is quite beautiful. However, it did not help that there was was a week long conference by the Deutsche Bank and their people overran the hotel..
The "maitre de" at breakfast was very cheerful and friendly. Our room was very comfortable, clean and spacious. The Westin is centrally located and within easy walking distance to shopping and many sights including Place Vendome, Place de le Concorde and a pleasant walk to arc de Triumphe. I would certainly stay at the Westin Vendome on return to wonderful Paris. And we were not thrilled to be going there. What a beautiful city.
July 5, 2014
Rated 2 out of 5 by Bustrvl This hotel needs improvement
Needs improvement. Staff doesn't understand service. Poor internet, noisy, not clean
July 4, 2014
Rated 5 out of 5 by P39T Food service
Hotel is very well located and very well maintained. It would be helpful if they had a simple restaurant with lower prices.
July 3, 2014
Rated 1 out of 5 by FashionExec83 Disappointed
I am a gold SPG member and the SPG desk was closed when I checked in. I had to stay in line for 20 minutes, the room was not ready and I had to stay in line again to wait for my key when it was ready. Wifi was down and my tv was not working. I was trying for 30 minutes to reach out the front desk to fix the problem. My breakfast order was wrong. The pillows were old and hard.
July 3, 2014
Rated 5 out of 5 by Carol74 My problem was solved
I arrived very late to a completely full hotel, so I was put in a very unsatisfactory room. I was moved to a much better room and was treated extremely well by Ines Rodrigues and other members of staff. I have stayed at the Westin Vendome many times and I plan to return.
July 2, 2014
Rated 5 out of 5 by SGB99 Classic Elegance, Great Service, In a Perfect Location
We have stayed at the Westin Paris Vendome twice now, and consider it a wonderful hotel. Located along the Tuileries gardens in one of the classic buildings that form Paris’ distinctive skyline, it places you in the center of the sightseer’s Paris – two blocks from the Louvre, Place de la Concorde, and the upscale shopping district near Madelaine. There also are many fine restaurants, bistros, and specialty food shops within a few blocks – though the hotel also houses a Michelin-starred restaurant – and there are Metro stops just two blocks in either direction.
If you spring for a city-view room you will look out at a spectacular vista that takes in the Louvre, D’Orsay, Invalides, Concorde, Grand Palais, and Eiffel Tower, among other sights, over the Tuileries’ treetops. Our room was ready by 10:30. We were placed on the first floor of rooms (third story of the building), which have decorative marble fireplaces beneath 12-foot mirrors on wood-paneled walls reaching up to the 18-foot-high ceiling from which a crystal chandelier hung. This also is one of two floors that have small balconies. Everything was beautiful and elegant (FYI, higher floors have slightly fuller views, but with standard-height ceilings). A huge, contemporary armoire lines one wall, giving us enough space to unpack 3 weeks’ clothing and store three suitcases out of sight.
The service is outstanding here, from the porters to the housekeepers to the room service staff – but especially the concierges. They are knowledgeable, responsive, and precise, and importantly they are well-networked across the city – critical if you want to do Michelin-star dining but didn’t make reservations from home several weeks in advance. They also helped us arrange to have champagne and flowers in the room, in a way that minimized our having to pay huge hotel markups. We had a small disappointment with one external vendor, and Oliver resolved it perfectly while we were at lunch.
This hotel will be our regular base for frequent visits to Paris.
June 30, 2014
Rated 4 out of 5 by Mano14 Excellent Location.Improvements would be welcome in other aspects.
Top Location.Top architecture.building.Improvement in services
Would be welcome.More things should be offred.A lounge is missing.
June 30, 2014
Rated 5 out of 5 by madhu70 this hotel was great
we had a excellent stay rooms were good everybody was very helpful.
June 30, 2014