Rated 5 out of 5 by Lisa2425 Great stay
Although the room was quite small, we enjoyed our stay and the staff was very accommodating. The location is excellent and we were able to walk to most everything. Next time we will not even rent a car. We had our family Thanksgiving and a wedding reception catered here the same weekend and both were very well done.
December 4, 2013
Rated 5 out of 5 by Bobss01 First Time in San Diego
This trip was planned as a short get-away for my wife and I, and our first time in San Diego. We chose the Westin based upon our prior experiences with this brand.
We were not disappointed. The room was comfortable and clean. The location was perfect. Most of all, the entire staff was exceptional.
We had an unfortunate situation with some other quest occupying the room next door. Management quickly and professionally took care of our problem. Everyone from management to housekeeping give us the feeling that our presence was appreciated.
The only down side was the construction. We'll have to visit again after all the remodeling is done.
Thanks for a good stay during our first time in San Diego,
Bob & Susan
November 25, 2013
Rated 5 out of 5 by JoeySD Nice Experience
Great hotel, well ran. Only complaint was the pool, pore service options for poolside food and beverage. I had just signed up for Starwood Preferred, and was blown away by the extra recognition, preferred floor, keys, etc. I am excited to hear that they are updating the hotel. Thanks for a great experience!
November 17, 2013
Rated 5 out of 5 by Widgetboy San Diego Westin
As usual, the San Diego Westin treats every guest like they are the only ones staying in the hotel! Thank you for the hospitality and warm friendliness!
November 26, 2013
Rated 3 out of 5 by AdamNYC Staff was outstanding
I write this review almost entirely for the purpose of noting the outstanding service I received from your staff, particularly Donald Osborne at the front desk. I had arrived from New York on business with an unwieldy set of tasks that needed to be done quickly, and, to put it simply, Donald made it happen effortlessly, cheerfully and proactively.
November 23, 2013
Rated 4 out of 5 by garyr80 Great Location
Perfect location in downtown San Diego where you are close to the Gaslamp area as well as Little Italy and Seaport Village....all within walking distance. Great customer service provided by a very attentive staff.
November 23, 2013
Rated 1 out of 5 by paul350 Terrible experience
There was construction going on above my room and I couldn't make business phone calls from the room. Next morning, waited 45 minutes or more after ordering breakfast.. Service was terrible all over...starting with front desk to restaurant... No club lounge. Overall a bad experience.
November 22, 2013
Rated 5 out of 5 by NikkiD79 Great. Well More Than Expected
Prompt shuttle service, great service checking in and checking out. Melissa H. at the front desk was just wonderful! Very kind and considerate. And not just with me, I observed her interactions with others as well. Even though the hotel is undergoing renovations, my stay was still very nice and pleasant. The only thing was the hotel bar area was tiny (due to the renovations), but the staff was extremely pleasant all around. Will surely make this my San Diego SPG hotel of choice.
October 26, 2013