Rated 4,1 out of 5 by 244
Rated 5 out of 5 by Fred complaint
We enjoyed this hotel and the staff was exceptional with their continual greeting.
My two negative comments follow, The time for daily room cleaning was too late - 4 to 5 pm impeded our entertaining friends in our room and or getting ready for dinner.
Also our last night while dining aprox 5:30 pm in The Bank, our dinner was disrupted as the staff started to remove and then rearrange all the tables around us. When ask what was going on we were told that they were preping for arrival of rock festival people at 10:00 pm. Not what I expect from Westin for any guest. At least we should have been advised that this was going to happen and then we would have selected another diner location.
14. Mai 2013
Rated 5 out of 5 by tmac10 Awesome hotel!
This hotel is right in the middle of Napa. Walking distance from downtown and oxbow market. The hotel had a card and a bottle of champagne for our birthdays waiting for my boyfriend and I on the kitchen table! So cool! Thanks Napa Verasa for making a memorable b-day!
4. Mai 2013
Rated 5 out of 5 by Edge7258 Fabulous Vacation Experience
New. Beautiful. Laid out very nice. Great location for Napa Valley, staff could not provide a comp shuttle to dinner so they called a cab and paid for it along with tip to driver - we didn't have to do anything but enjoy ourselves. P.S. if you enjoy a day in Napa or Sonoma, take advantage of the comp shuttle for dinner - you could avoid a meeting with CHIPs in town!!
3. Mai 2013
Rated 5 out of 5 by Grodroberts Very nice property
Location is perfect
22. April 2013
Rated 5 out of 5 by tvettel Absolutely perfect property.
The Westin Verasa was a wonderful surprise for our couples trip to wine country. The facilities are first class and the staf has obviously been well-trained. As a guest, I felt the staff "left us alone" at all the right times and "attended to our needs" right on schedule. I love the happy hour, the massages, the fitness room, the fire pit and the pool area. Bravo!
22. April 2013
Rated 5 out of 5 by Restfull Very Restful.
I Love the bed, and the staff was very friendly.
19. April 2013
Rated 5 out of 5 by Eleven Excellent Staff!
Good hotel, great rooms and excellent staff! Can't say enough about the staff...friendly, helpful, timely, off-the-charts! Matt made great recommendations for what to see in the area. The hotel is within walking distance of many restaurants and they will shuttle you to any of them in the evening, Most rooms don't have a view, but were comfortable, clean and nicely decorated. I would stay again just because of the staff!
14. April 2013
Rated 5 out of 5 by Geo3 Great Napa getaway for a small business meeting
the facilities, food and service was great for a team offsite to conduct business
13. April 2013