Rated 5 out of 5 by Shams Wonderful hotel overall
-Excellent staff, ever eager to please and make the guest feel well taken care of and comfortable (specifically sanjay at reception)
-Beautiful property with immaculate private beach and pools
-Comfortable, spacious and bright rooms
-awesome breakfast buffet and Friday brunch
August 11, 2013
Rated 4 out of 5 by Rfnb Great room & facilities
beautiful outdoor area & the beach, great room & facilities, good options for dining & tasty foods
but only thing we booked for sea view room but accommodated us in opposite site without balcony,
we intended to enjoy with sea view balcony as before.
August 22, 2013
Rated 5 out of 5 by Masoud18 a very energetic, nice and clean environement
everything was perfect for me. artichecture, environement, staff behaviour and care, facilities were great.
September 21, 2013
Rated 5 out of 5 by alisha30 A fantastic comfortable afordable place to stay
The Westin hotel was INCREDIBLE our needs were met above and beyond. After traveling for over a month it was an amazing place to finish and we wanted longer there. The rooms were MAGNIFICENT, the service was OUTSTANDING and they let us check in early also. Thank you to all the wonderful staff we will be back on day.
January 29, 2013
Rated 5 out of 5 by SMC1 Fabulous Hotel
I was totally delighted with the hotel. It is very luxurious, very relaxing and the location is great. The staff are great - very pleasant and efficient and some staff in particular displayed real interest in looking after guests in a way that exceeded my expectations. I would return again without hesitation !
April 14, 2013
Rated 3 out of 5 by DubaiResident Bad Customer Service in Dining Outlets
I have experienced only dining in this hotel , and although the food is good and atmosphere as well, the service is far from professional and organised. I am also experiencing it now while booking for a birthday in Bussola, and they keep calling me back with different time of reservation and alot of confusion!
December 9, 2012
Rated 5 out of 5 by Heno25 Exceptional Stay - Service A++
Our arrival was greeted by exceptional staff who welcomed us to the hotel. This really set the tone and experience for our three night stay.
Our room was fantastic, view, size and amenities were five star. Pool was large and not crowded.
We ate at two of the restaurants (italian/thai) and they were superb.
January 21, 2013
Rated 4 out of 5 by sergii1972 the hotel is very nice
I have enjoied staying in Westin. Hotel is clean and beautiful. Location is comfortable. Designe of the hotel is also nice. Food is good (very nice selection for breakfasts). Especially impressed by Hunters restorant.
August 23, 2013
Rated 5 out of 5 by Surya75 Excellent vacations
Large room for a family of 4: executive sea view. Executive area for snacks and drinks was great. Pool very pleasant. Drinks on the pool and restaurant were expensive. Outstanding staff. I would be back again.
August 25, 2013
Rated 2 out of 5 by Ramin Very poor!
We did not have WiFi in our room for two days, our complaint was ignored.
We were not aware that this hotel does not participate in the SPG points program, so that was a waste for us!
No taxis, we had to wait very long time.
We had to fight with the pool bar staff because they served us warm Rose wine!
January 24, 2013
Rated 5 out of 5 by Nina1278 Amazing Hotel Facilities and Services
I stayed for two days and the atmosphere was stunning. Personnel were very helpful and ensured that my stay was relaxing and enjoyable.
The secenery and lanscape was breathtaking. For avid shoopers, hotel offers conveneient shuttle services to Mall of the Emirates.
Would definitiely recommend the venue!
November 25, 2012
Rated 5 out of 5 by LOUE FAB TIME
EXCELLENT HOTEL.PERFECT FOR A SHORT STOP IN DUBAI
September 22, 2013
Rated 5 out of 5 by techi Stay on buisness
4 day training conference based at hotel. Exercises based out doors all staff very happy to assist with moving equipment. Restaurant staff helpful, friendly and efficient. Hotel temperature very comfortable,. Conference centre staff very helpful. Business facilities were very good.
June 15, 2013
Rated 5 out of 5 by Dany201 Resort Facilities
We had a very comfortable and relaxing stay at the Westin this weekend. The Rooms were well appointed and the service staff were courteous and knowledgable about their product.
Will definetly reccomend the property to friends , family and associates.
July 21, 2013
Rated 5 out of 5 by SameerDV Always a pleasure at The Westin Dubai
The Westin stands far apart from almost every other property in Dubai for it's impeccable staff and attention to customer's needs. In a customer service oriented city and industry, Westin still manages to carve a niche for itself and more importantly, continue to deliver.
June 5, 2013
Rated 5 out of 5 by Live2design Great hotel and location but no SPG benefits
I found my stay enjoyable with a great location overlooking the Palm island in Dubai. Hotel was very clean and well kept. I did find it odd and disappointing that this Westin does not participate in either the Starwood Preferred Guest program nor the American Express Platinum program.
December 17, 2012
Rated 5 out of 5 by howboutcha We love this hotel!
In a word.......WOW!!! This is our new home when we travel to Dubai. The staff saw to our every need and were always warm and friendly. The pool and beach are amazing!! Food was 5 Star. We look forward to our next stay at the Westin Dubai.
July 21, 2013
Rated 5 out of 5 by FCR007 beyond expatations
from when you stop, getting out of the taxi you are greeted kindly -cared for and carried like a king.
from reception to the lifeguards...everybody is humbly grateful to be of service to you...
KEEP IT UP....my stay was a lifetime experience...thank you and I will visit again
April 29, 2013
Rated 5 out of 5 by DCgirl Absolute perfection
From the moment we checked in, the service was beyond wonderful. Vera gave us a gorgeous room with a fabulous balcony that looked onto the Arabian Gulf and beautiful hotel grounds. The resort has grassy areas with loungers as well as the beach and pool areas. There's also an adults only area of the pool and beach that was a fabulous surprise. Drinks and food can also be served right to your lounger if you'd rather not move to one of the several tables. The grounds are immaculate, the pools to die for, especially the area around the adults only end and swim up bar, and the hotel beautifully decorated. Rooms have a kettle, glasses, and a mini bar. The Hevenly Bed is just that. We had a sea view room w a balcony (not all do, so request a balcony room) that overlooked the Palm and Arabian Gulf. We enjoyed room service breakfast, which was always delicious, delivered hot and fresh (especially the fruit). We also had lunches on the beach and the food was very good. We did not want to leave and can not wait to return.
February 11, 2013
Rated 5 out of 5 by dude7 very hospitable
first time I stayed at westin,and all my expectation were confirmed as most other UAE hotels I visited before.
Personnel at Reception were very helpfull and with open hands to me.
Room service-high quality and fast.
Beach area secure and comfortable for turists.
April 30, 2013
Rated 5 out of 5 by bello SPG points not recognized
I had an amazing stay stay @ Westin in Dubai, but i don't understand why you don't recognize points for my stay in this hotel.
This is the second time this happens, and I need to know why as this will impact my decision to stay there again next time or elsewhere
February 14, 2013
Rated 5 out of 5 by Karen007 One of the world's most Beautiful!!!
1st time in Dubai & OMG the Hotel was absolutely amazing. Puts our 5 star hotels in Australia to shame. Hotel Staff SOOOOO helpful & truly a delight to stay there. Looking forward to going back one day. Aussie staff need some lessons in service & attitude.
November 22, 2012
Rated 5 out of 5 by Munta Westin Experiance
Great hotel with great crew.
Always with a smile as they take great care of their guests.
You feel like a king when you have stayed there.
Thank you all and much appreciated for all that you have done for me and my family
June 24, 2013
Rated 5 out of 5 Great week end!
What a beautiful hotel/resort to celebrate our wedding anniversary! Great restaurants, great ambiance, great staff.
Would happily recommend it.
August 18, 2013
Rated 5 out of 5 by Steve38 Fantastic Hotel
Fantastic hotel with huge lobby area. Very nicely build with spacious rooms and public areas. The beach and recreation area are very huge but at the same time intimate.
Pefectly done. The second stay was as excellent as the first one.
October 16, 2012
Rated 5 out of 5 by Fathi Concerns
2 tiny comments :
1-room service entered the room when i was sleeping the thing which i didnt like . 2- very poor concierge (no one talks arabic ) -
3-concierge have very poor info about activities and events in Dubai
May 20, 2013
Rated 5 out of 5 by Golfer19 This hotel was way above our dreams
To say we were treated well at the Westin is a understatement,the staff and facilities where way beyond anything we could imagine thankyou one and all,for making our Anniverssary so enjoyable,and the memories will last for ever.
December 3, 2012
Rated 5 out of 5 by JustaUae appreciated letter
Well nothing to say more then EXCELLENT
My Regards to all staff in westin hotel.
And special thanks to Mr. ALjasmi
August 15, 2013
Rated 5 out of 5 by Jose57544 Stay at westin
Stay at westin
September 3, 2013
Rated 5 out of 5 by Kraimesh Best experience in Dubai
It was great staying in this hotel
I highly appreciate and recommend this hotel
August 22, 2013