Rated 4,4 out of 5 by 292
Rated 5 out of 5 by Michael64646464 Typical Excellence
Staff was friendly, location was great, room was comfortable as usual for a Westin. Great place.
10 de febrero de 2014
Rated 5 out of 5 by JESMITH Unbelievable service
I stay in Westins and other SPG properties wherever I go. They are always superior properties with great service. When I am in Austin, I often stay in the Westin at the Domain.
The highlight of my stay is the interaction with the personnel. In the bar area Westin has the good fortune to have two exemplary staff members that cover the early morning and evening hours.
Sarah – works in the mornings and is probably one of the most incredible customer oriented people I have ever experienced anywhere. I look forward to seeing her in the morning and she always greets everyone as if they are the most important guest.
Melissa – works in the evening and is also one of the most effective customer facing people I have seen. Like with the mornings, Melissa assures that all patrons in her bar area feel welcome and important.
All employees at the Westin at the Domain are excellent and reflect the mood of the hotel. Sarah and Melissa are stars
23 de enero de 2014
Rated 5 out of 5 by HornsFan Wonderful hotel, great staff
I had a great 4-night stay here. The breakfast buffet was ample and varied and the staff, both housekeeping and front desk, were great. The valet service was friendly and fast. The MOST impressive thing was that every time I entered the lobby, either from the elevators or the front door, was that an employee greeted me with a smile and said "good morning", or whatever time was appropriate. I felt right at home. I highly recommend this hotel!
8 de enero de 2014
Rated 5 out of 5 by TIKVA1231 freindly staff
as a regular customer for austin this hotel satisfies my needs. Would reccomend that the traffic issues at the DOMAIN be addressed. The hotel could loose as getting to hotel is too difficult for meals etc.
30 de diciembre de 2013
Rated 5 out of 5 by Tuan64 Great Location
Great location within the Domain shopping complex. Shopping, Dining, & Entertainment on adjacent properties. Excellent service.
18 de diciembre de 2013
Rated 5 out of 5 by Laurie48 Enjoyed
Great Service and Great Rooms!
13 de diciembre de 2013
Rated 5 out of 5 by Rachiel03 Professional Excellences
The hospitality was at the utmost of excellence. Ms. Kelli Lopez and Ms. Helena Ohu were wonderful at the front desk. I has an issue and Mrs. Danielle Petri front desk manager was super in making sure my stay was comfortable and pleasant. I enjoyed the kinds, trust of the staff and cleanliness of the Hotel. The staff were in the BEST "professional excellence" anyone can ask for. Thank you for making my stay pleasant! Guest in room 529
9 de diciembre de 2013
Rated 5 out of 5 by photon42 Formula 1 weeekend
We were in Austin for about a week around the Formula 1 race (that's why we were there)
I wanted to tell you how professional all of the staff was and how accommodating they were. Zulma served us at breakfast everyday and Helena (the concierge) was very helpful and some one with the name of Nataren(?) was also great. The hotel was just wonderful considering all of the F1 people there. THANK YOU!
5 de diciembre de 2013