Rated 5 out of 5 Great View and Beach
Had an Ocean view room, floor to ceiling glass full width of the room looking out at the beach and ocean. Sliding door for a nice breeze, fabulous. Breakfast buffet was overpriced and disappointing, but the room and facilities far outweigh that.
7 marzo 2014
Rated 5 out of 5 Very enjoyable
We had an outstanding time the staff was all very friendly. The day we checked in a gentleman named Brandon was a great help to my wife and I for that I can't thank him enough. Looking forward to a return visit.
6 marzo 2014
Rated 5 out of 5 by neighbour2014 Perfect Location
Spent 7 memorable days at the resort and truly enjoyed every minute. Location on the beach can't be beat. Was ideal for my family and I. Will definitely return. Staff was truly first class.
5 marzo 2014
Rated 5 out of 5 by Maria10 Excellent customer service
Every employee we came across was extremely professional, friendly and was happy. The best customer service I have seen in a very long time.
2 marzo 2014
Rated 5 out of 5 by SeattleGuy Great Hotel for Vacation
I was there for vacation and this was a wonderful hotel. The staff are very friendly and helpful. It is also walking distance to other nice hotel restaurants, so you can stay there or venture out. The gay area is just a short cab ride away.
This hotel has a very nice Spa and I recommend kicking your vacation off with a massage! If you are there for more than a few days, rent a poolside cabana. We did and it was great!
Now for the one drawback. The carpeting in the guest room was very dirty and comes close to being downright filthy. Wear your flip-flops when in the room.
28 febbraio 2014
Rated 5 out of 5 by Gerry99 The Staff at this Hotel give it their best!
The exceptional part about our stay was the quality of your staff. They exceeded our expectations time after time. Robert M and Jennifer M, in particular, went out of their way to accommodate the needs of my kids while I was away at meetings on Friday the 21st. We greatly appreciate their efforts.
22 febbraio 2014
Rated 5 out of 5 by Mtime Great staff
The first room we received upon check in had a view of the roof, I went to the front desk and asked for another room, and the reason why.
The lady at the front desk, not only gave us another room, but upgraded us with a great view and excellent room, for no extra fee. The bell staff were very helpful also with shuttle service to Las Olas Blvd. and the cruise terminal for a small fee. Wave restaurant for lunch was very good. And having chairs on the beach for the guest was also very nice.
17 febbraio 2014
Rated 5 out of 5 by JonathanTravelConnoisseur Westin Top Customer Service
I was at the Westin for an after-cruise family reunion and when my rooms were not ready, the lobby manager on duty offered us breakfast while we waited. He was very attentive and kind. When the room was finally ready, there was a cleaning mix-up and we received VIP-coordinator Courtney's friendliest communication and a splendid surprise upgrade to an amazing room. From the Bell to the Valet, Spa to Shula's: all top notch. Thank you, Westin Fort Lauderdale.
17 febbraio 2014