Rated 3.5 out of 5 by 99
Rated 5 out of 5 by BocaGirl 8 Days - Flawless Stay!
Stayed at this hotel last year and had a nice stay.
The hotel is lovely, elegant and beautifully maintained. This May back again but for 8 days. Was greeted at the front desk by Franceso, very pleasant and professional. My SPG status was acknowledged and was upgraded to a beautiful, large room on the sixth floor. My request for a quiet room was certainly met. I was able to open my windows at night for fresh air & a peaceful nights rest.
The service was excellent. And believe me, during eight days I had many requests. All the concierge were friendly and helpful. Riccardo booked train tickets for my trips to surrounding towns and gave me additional info to get around. Housekeeping was
exceptional, quick and courteous and I am picky.
I only had breakfast in the restaurant, good although a little pricey. Relaxing in the lobby lounge was a treat. Lovely surroundings and the attendant always remembered how I liked my latte.
This year free wifi in the lobby, which was a great improvement. I couldn't connect to my iphone so the assistance manager did it for me. Wifi in the room was perfect, FaceTimed the states everyday.
The location is in a quiet, business area near the Centrale Train Station (a 10 minute walk). Although, you are a quick taxi ride to fine restaurants or a 10 minute walk to great shopping. If you are looking to be near the Duomo with crowds right outside your door - this is not the place for you. That area is a few minutes away by taxi or Metro.
Looking forward to going back next spring. Lovely, intimate hotel with truly caring, professional staff. What a pleasure.
June 10, 2013