Rated 5 out of 5 by RA123 Storm Stayed in Calgary - well taken care of
I arrived in Calgary in the middle of a blizzard. The Westin stafff was very hospitable and took great care of me. You were most helpful the following day to locate transportation to the airport for a party of 6. Thank you Calgary Westin!
December 5, 2013
Rated 4 out of 5 by abitdisappointed Glad I got a deal
The room was comfortable for the price that we paid. However if I was paying full price I would have expected a higher quality of hotel towels.
December 4, 2013
Rated 5 out of 5 by bladerunner great for business
This hotel is extraordinarily clean, luxurious and well staffed. The value you get far surpasses hotels in other major metropolitan areas that charge significantly more money. I highly recommend this hotel for Calgary.
December 3, 2013
Rated 4 out of 5 by ChrisMatthew Good but room for improvement
I was surprised that there were so few outlets in the room for charging stuff. The only one that I could find was under the night table which was not the most convenient. I also think the decor is a bit dated and I was disappointed that there is no hot tub in the pool area.
Having said all that, it was still a nice stay. Helpful staff, comfortable bed and convenient location.
Overall pretty good but definitely room for improvement.
November 30, 2013
Rated 5 out of 5 by GrandA Beyond Happy with my Stay
The staff were great!!! From the second i walked into the door i was greeted and helped. One saw I had my hands full and ran to grab my bags and bring them down the steps. Thanks for an awesome stay ill be back for sure!
November 29, 2013
Rated 4 out of 5 by Jimmy A great stay
Positives: great front desk staff with check-in and check-out processes.
Got Business package upgrade, with free NA telephone package.
Also got free in-room movie certificates from the hotel manager.
What needs some improvement: buffet breakfast was not in service in the morning, and yet no one in the restaurant's wait staff offered any explanations. Their buffet is way better than their menu, in terms of price and value.
May 5, 2012
Rated 4 out of 5 by Jimmy Another great stay, but housekeeping staff caused the 4 out 5 (otherwise 5 out of 5)
This one of hotels that I would normally stay in Calgary.
The feedback was for the stay on May 4th.
Got upgraded to the business tower.
Front desk was professional and courteous for both check-in and check-out processes.
Buffet breakfast was in service this time. Experienced a bit less than perfect experience here: the waiter has seen me before more than 1 dozen times, however with some degree of indifference when seeing me again. I had to ask three times for a "to go" coffee cup to get some coffee to go from my coffee jug. Three times! He had only 4 tables to wait on, in very close proximity to each other's tables, so why so unattentative?
Similar to the comments with the other plat guest's feedback, my experience with the housekeeing was very odd as well. I had requested a late check-out by 4pm, and I also clearly had my "do not disturb" tag on the door nob. And the maid yet still tried to get into my room to clean. If I had not rushed to the door to stop here, she would have made her way in while I was in the bathroom! And that was before 10am!!!!! And I saw she had the "do not disturb" tag in her hand! Why disturb when she saw "do not disturb" sign?
So a great stay in general, but some areas of service lagging or lacking.
May 6, 2012
Rated 3 out of 5 by DeeDee905 A Hit and a Miss
Excellent, friendly staff and a great location. Room was clean but thermostat was not working - room was cold but said it was 22 degrees! Had to layer to get work done. After a long day I was very disaapointed with my room service meal - the fried chicken was beyond dry.
November 18, 2013