卡尔加里威斯汀酒店

  • 加拿大
  • 艾伯塔省,
  • 卡尔加里
  • 第四大道西南 320 号
  • 邮政编码 T2P 2S6
  • 地图

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Rated 4 out of 5 by 342 reviewers.
Rated 4 out of 5 by Nicely renovated standard rooms It was great to see the renovated standard rooms, very nice and modern. The beds were excellent as usual. A few suggestions: Can we get a few more channels on the tv, especially in this day and age? The pool was being renovated and the hotel offered use of the Sheraton pool, a few blocks away (not terribly practical in minus 26 degree weather). I don't recall reading about this on the website when booking. If I had, I would have probably stayed at the Sheraton. December 11, 2012
Rated 5 out of 5 by excellent I would like to thank the staff for a very happy and special time honoring my wife and I 39 th anniversary. It was very nice touch to have the fruit tray and wine. Thanks for treating us on a personal level. That is rare in the corporate world these days. July 28, 2014
Rated 1 out of 5 by C-Train Westin Station I love this hotel thus I keep coming back. However, for the second time around it disappointed me again. I as put in a room on the business tower right next to the elevator location. Sleeping at night was very challenging due chiefly to the constant noise generated by the elevator. The experience was like sleeping right in front of a train station hence the review the title. I liken it to the bad experience I had staying in a hotel on 8th Ave downtown Calgary two Stampede years ago. The ear plugs didn't do any wonder. I stayed away from having to use it as it will prevent me to hear my cell phone's alarm clock to wake me up at 5:00 a.m to prep for work at 6:00 a.m. Not sure if there'll be a third disappointment to be had if I was to book up a reservation for my next trip in March. This what I get for being a Gold SPG member. January 25, 2013
Rated 4 out of 5 by There can be improvements The rooms are adequate. However I found the towels lacking. They are old and a bit smelly. Being Westin, I think the towels can be replaced by new ones. August 6, 2014
Rated 2 out of 5 by Low quality for a Westin product Disappointing for a Westin Product. Felt more like a category 4 SPG than an over priced Category 5. We used SPG points for this stay and are used to using 12,000 points to stay at a Category 5 however this one requires 16,000 points. So needless to say we expected it to be 25% better than the rest of the Westin Category 5's. This location underwhelmed...No spa, small rooms, mediocre service. June 21, 2014
Rated 4 out of 5 by The shower needs inprovement The shower in room 1420 is poorly designed. It is uncomfortable and difficult to use. Putting the 'rainfall shower head' barely more than a foot from the wall makes no sense. Neither does putting the safe six feet off the floor. . .my wife is 5'. July 27, 2014
Rated 5 out of 5 by Always a holiday at the Westin Calgary The doorman starts the cycle of warm and friendly service as you drive up to the hotel. The check in desk greets you, acknowledges the SPG and makes you feel so special. On this occassion we had a young employee help us take our bags to our room. He was outstanding and so pleasant. The room was immaculate, the sheets crisp and clean, the bathroom was fresh and the towels were fluffy. It was and always is a great stay at the Westin Calgary - thank you. December 9, 2013
Rated 1 out of 5 by Unacceptable accomadations I arrived to find the entire front under construction. Nothing had been mentioned during booking or on the website, so it was an unpleasant surprise. I could not find the Westin parking lot. The sign was covered with a tarp. For our Anniversary, we were placed into the business wing, which was in great need of remodeling. The furniture was worn, scratched and dirty. This was a most unpleasant stay and I'll avoid Westin in the future. TSeptember 2013 September 23, 2013
Rated 3 out of 5 by Great staff, not so great rooms I've stayed in several hotels in downtown Calgary during this visit and I'm afraid Westin somewhat missed my expectation. Actually it's not the staff's fault but the rooms really need renovation to achieve an acceptable comfort level. I've been staying in both the tower and main building in two separate stays, and both rooms were cold and not sufficiently noise-insulated at night. AC was controlled by an very outdated analog dial which was most likely not functioning at all. There was a construction site next to the hotel and was very busy and annoying at night. However, even though the room was less than comfortable, the staff did a great job to make room nice and clean and front desk reception was as good as any Westin's. All in all, it is not difficult to find a larger and more comfortable room at a comparable rate in downtown Calgary. March 6, 2013
Rated 5 out of 5 by Convenient and comfortable An excellent place to stay. I only wish I could have stayed longer. Maybe next time. August 6, 2014
Rated 2 out of 5 by Did not meet expectations. Our room had no tub, the towels were small, dingy and rough. There wasn't one single bath towel (30x60). The bedding was also dingy and below standards. There was only one robe in the room and it too was dingy and rough from over washing. We only had one chair in the room, which makes it difficult to work side by side if more than one person is staying in the room and both need to work. Cold, this room was extremely cold and although we turned up the heat, in the morning it was back down to 62 (automatically) because we didn't turn it down. Even the lobby area and wifi area were extremely cold. I've stayed at other Westin's before and this is the only one that has let me down as far as the towels and bedding especially since the hole heavenly bed thing is the main reason I always try to book the Westin or other SPG hotels. Very disappointing. February 10, 2014
Rated 5 out of 5 by A great intro to Canada Instant positive impression.This was backed up by excellent accommodation and service. Sorry to leave! August 5, 2014
Rated 5 out of 5 by Excellent Experience I stayed at the Calgary Westin for a work-related trip and it was a wonderful five days. The hotel is lovely and comfortable, the hospitality is warm and welcoming, and the amenities are top-notch. The next time I come to Calgary, I hope to stay at the Westin again! July 20, 2014
Rated 3 out of 5 by Great staff, but furniture needs updating The staff was very helpful and attentive at check-in as well as during the course of my stay. I chose the Green option so no maid service, but everyday my water, shampoo, and lotion were replenished. The only thing that didn't get replenished was the soap, so perhaps housekeeping can make a note to resupply the soap. The furniture definitely need to be updated or changed out as the chair in my room was stained that comes with age and usage. February 25, 2013
Rated 5 out of 5 by Suprisngly Great Stay in Calgary Not sure what to expect visiting Calgary but whatever reserations I had I was blown away. The hotel staff were very helpful, the staff at the Essence restaurant were very friendly. One of my better stays at a Starwoods Brand Hotel. Only caveat was my room was kind of small, didn't like that at all. Nevertheless I will come back because I was blown away by the beauty of Banff & Lake Victoria, The Westin Calgary is where I'll be staying! February 25, 2014
Rated 5 out of 5 by Great staying Nice and clean. Very friendly staffs. Great F&B services. August 6, 2014
Rated 4 out of 5 by Nice Clean and the Bed is so comfort August 7, 2014
Rated 4 out of 5 by Great place to stay!!!!! Not a lot of negatives as I cannot wait to come back again. Just some notes for improvement. - The valet parking signage was not very clear as to how much you will be charged daily. Parking can be expensive. - The pool location is not the most convenient as it is located in a different tower (not too much you can do here). Overall, The Westin is a great place to stay and I will recommend it to everyone. The beds truly are, "heavenly." May 29, 2012
Rated 2 out of 5 by Needs Attention to Detail My room was the very first room next to the elevator, which is the worst choice for noise all night long. The shower door opens on the wrong side and one can easily burn themselves if not careful when adjusting water temperature for the shower. July 21, 2014
Rated 3 out of 5 by temperature issues This hotel had very helpful and friendly staff, but we hosted a conference there and the rooms were literally freezing cold. While we were setting up it was 62 degrees F in the conference room. We requested the temperature to be turned up and although it seemed as though someone was trying to do this, nothing changed. I personally ended up spending the evening in bed trying to warm up. My room was not the warmest either even though I tried to turn up the heat there. The conference yesterday was very chilly and our customers were constantly reminding us that the room was cold. Our second day of training moved to another larger room due to the number of attendees today and we still had problems with clients complaining they were cold. the engineer was called and nothing seemed to change. I can't say I would stay there again in summer because air conditioning should not be freezing. It should be comfortable and one should not have to skip out on mingling with associates because they are literally sick because of being so cold. Oh, and I was wearing a jacket (: July 23, 2014
Rated 4 out of 5 by No fridges...really???? I can't believe that a hotel like The Westin doesn't have a fridge in the room. They have a "cooling chamber" that isn't very cool. We had asked for a fridge but they were all gone by the time we got there, except for a "5' high one that made a lot of noise". It wouldn't have fit in our room in any case. We had to throw out the medication that should have been refrigerated. The staff did provide us with a cooler bag, but it leaked. February 24, 2014
Rated 4 out of 5 by Great service Max provided excellent service when we checked in and when we checked out.Dean in the lounge was very personable and informative. The food over all was first rate! The only problem with this hotel is the self-parking set up. Very limited spaces. July 20, 2014
Rated 5 out of 5 by Westin Calgary never disappoints! The Westin Calgary never disappoints: Check in is always efficient. My heavenly bed was just that...heavenly! All associates were friendly and helpful. We had lunch and breakfast at Essence and both were very good. Everything was spot on! Thank you Westin Calgary. July 17, 2014
Rated 4 out of 5 by Good but room for improvement I was surprised that there were so few outlets in the room for charging stuff. The only one that I could find was under the night table which was not the most convenient. I also think the decor is a bit dated and I was disappointed that there is no hot tub in the pool area. Having said all that, it was still a nice stay. Helpful staff, comfortable bed and convenient location. Overall pretty good but definitely room for improvement. November 30, 2013
Rated 4 out of 5 by Comfort and Ease Thank you especially to Akila! She started my experience out great and the rest of the stay was enjoyable. I don't travel that often so I appreciated her ability to be on point with everything. Thank you again :) July 23, 2014
Rated 5 out of 5 by Comfortable and Friendly The staff is amazing and the F&B in the hotel was divine. August 4, 2014
Rated 3 out of 5 by Typical Westin that needs some updating This is an average Westin. The lobby and public areas are neat and tidy. The rooms are in need of an updating... a bit worn around the edges. I had a room in the Executive tower on an SPG floor. Not sure how these were different than an average room. Having "The Keg" restaurant attached to the Hotel as well as a Starbucks are good reasons to stay at this property. Some odd experiences with housekeeping, but overall an "OK" stay. April 16, 2012
Rated 2 out of 5 by I would avoid this hotel until the parking situation is improved The parking garage is unacceptable for ANY hotel, and it is certainly an embarrassment for a Westin property. One morning I waited 35 minutes after calling the valet for my car before it appeared in front. I had been forced to use the valet service because the entire garage was full, but no signage indicated such. The restaurant (Keg) is outstanding in all areas, and this was the saving grace of my week at the Westin Calgary. September 2, 2013
Rated 4 out of 5 by Excellent staff and service, only drawback is shower The staff is extremely attentive and friendly. Rooms are nice and everything was clean and comfortable. The only drawback to the whole experience is one of the worst shower designs I've ever experienced! The bathroom is very small so I understand the dilemma, but a shower where you virtually have to stand up against the wall to get rinsed is a problem to say the least. Due to the design water ends up out on the floor anyway. June 16, 2013
Rated 5 out of 5 by Location Very convenient for business travellers August 3, 2014
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