Rated 5 out of 5 by Mommie21 Exceptional Hotel
We stayed at this hotel over the July 4th week and loved everything about it! The staff was friendly and professional and responded to a few requests timely. The location is nestled away from the activity across the river and the ferry boat made the trip fun! The hotel had activities for the whole family and everyone was pleased! Not to mention the wonderful heavenly bed!!! The restaurants were reasonably and offered a variety of food too!
July 9, 2012
Rated 5 out of 5 by GayleatHelmsBriscoe Savannah River Relaxation!
It is always a pleasure to return to this hotel on the Savannah River in the historic district! The staff is warm and friendly and always take great care of guests from arrival to checkout. The views of River Street from rooms across the water are spectacular and with the addition of the fire pit and other amenities it makes this hotel the perfect spot for weary travelers or history seekers exploring Savannah. The meeting space is excellent and outdoor function spaces far exceed most in town for weddings, social and corporate events. Spectacular golf course and who doesn't love the Spa with exceptional services and treatments. I always return to this hotel and it is a great pleasure each time. Rooms are designed for comfort and are beautifully furnished plus the bedding is luxurious for a great night's sleep. A+++ Looking forward to my next stay!
October 17, 2012
Rated 3 out of 5 by Spawar Housekeeping
Housekeeping and facilities management had not done their jobs adequately prior to my arrival. there was a light bulb out in the bathroom; tv remote control did not work; floor in bathroom had not been mopped; dirty wash cloth was hanging on the shower rod; shower appeared not to have been cleaned; and the towels were suspect...after multiple calls, all was fixed.
May 22, 2014
Rated 5 out of 5 by Clarkb A beautiful place to stay.
I was very pleased with my stay at this hotel. The rooms were nice and clean and comfortable, Beds sleep great. The hotel is across the river but they provide transportation to the Riverfront for dining and shopping. There are no complaints on this property, The scenery is beautiful.
May 24, 2014
Rated 5 out of 5 by Sadie76 Love it !
This hotel was beautiful. The service was great from the minute we arrived , a pure sign of southern hospitality.
May 26, 2014
Rated 2 out of 5 by Relax98 Hotel is getting Tired
I have stayed at this property the last ten years for business and leisure. What a great spot to rewind, relax and enjoy a piece of Savannah. This visit I found the staff not to be as friendly or attentive from valet, desk, wait staff, and housekeeping. This was not a Westin experience I have grown accustom to. The entire property is in need of a refresh but, more important detailed cleaning in common areas and elevators would be a start. The food quality is well below what one would expect for the price.....I will be back because I love the Westin brand and am hopeful this was just a slip and fall.
April 20, 2014
Rated 5 out of 5 by MelN3D Pleasant Surprise
I thoroughly enjoyed my stay at the Westin. It was a pleasant surprise to know that there were resort style events planned during the stay. I was a little surprised to find out that the Fitness Center was located across the street but the shuttle was readily available. The property would benefit from a hot tub. I definitely plan to stay at this property during my next visit to Savannah.
October 16, 2013
Rated 5 out of 5 by crazyteapot Room with a great view
We stayed 2n nights with points. We were upgraded to river view on 13th floor. Loved the view of the city and watching ships.
Bed and bath did not disappoint. Found self park a little pricy. Room had a frig which was nice. Did not eat in restaurant . Starbucks coffee and pastries were good.
Outdoor pool area has a fire pit and hammock.
Free water taxi to River street. We used this a lot.
December 9, 2012
Rated 5 out of 5 by Millhouse Nice location
Easy access to downtown Savanah.
May 25, 2014
Rated 5 out of 5 by Matt59 Best Hotel Experience
I travel a lot, mostly for business and I am a Platinum SPG member. I was pleasantly surprised at check-in that they upgraded my reservation without me having to ask for an upgrade. The upgraded room was the best hotel room I have ever stayed in. The room was very neat and clean.
The staff was very friendly and helpful, especially since this was our first time to Savannah.
May 20, 2013
Rated 4 out of 5 by Thewaywewere Great Getaway
I recently stayed here for a quick weekend getaway. The room was clean and the beds were comfortable. The resort itself was beautiful and everyone I encountered working there was courteous and friendly. My only complaint is the rooms were not cool enough. The air conditioner seemed to be preset to not go below 64. I like sleeping in a cool room at night so this made it a bit uncomfortable but other than that it was a wonderful stay. The ferry ran from the hotel to Riverstreet daily every 10 minutes until midnight which was a huge convenience, especially since it's free.
April 28, 2014
Rated 5 out of 5 by dee214 This was great hotel
This hotel was great location to river street. It also had all the amenities you would need. the rooms were clean and the beds were very comfortable. The food was good I was there for a conference.
May 22, 2014
Rated 3 out of 5 by Moo42 Unpleasant night
We were upgraded to a corner room looking at Savanah, a great view. However, we were on the west end of the hotel and the wind was blowing west to east and since the paper mill is west of the hotel all the awful order blew into our end of the hotel and our room smelled like a toilet on Saturday night which didn't allow much sleep.
January 18, 2012
Rated 4 out of 5 by Ranger6 Conference Hotel
The staff was very well prepared this year for arrival and check-in of our conference attendees who were staying at this hotel. The process was much better than in 2012!!! Food service in the Midnight Sun Bar & Restaurant was very slow for both lunch and dinner service. Housekeeping service was excellent.
June 30, 2013
Rated 5 out of 5 by Solis1302 Spa
My wife loved your spa and locker rooms. She also feel in love with your king bed. It was also her Birthday weekend and your guy that checked me in sent up a bottle of champ. that was a great gift, even though we don't drink. But just the thought that he did made it all that better.
July 30, 2012
Rated 2 out of 5 by Piggywiggy Room was very dirty
I have used this hotel many times in the past without problems. On this occasion the room was very dirty. Found a dirty sock under the desk, a used plastic cup under a table, and the dust on the doors to the closet was so thick I could write my name in the dust.
September 2, 2012
Rated 5 out of 5 by Gorunner Last minute Getaway
Westin always shines! No matter the location; welcoming staff, great food on premises, clean, well-appointed rooms. The Savannah location is no exception, great Christmas decor and food!
December 17, 2013
Rated 5 out of 5 by NicB313 Better than I expected
The Westin Savannah Harbor is fantastic. i booked 3 different reservations at diff hotels prior to deciding on the this property. I feel satisfied that I made the right choice. The staff was warm and welcoming upon our arrival. Our guest room was very nice. The location is great. We ordered room service after being delayed for hours and arriving at the hotel late, tired and hungry and the service was fast and the food was great.
May 12, 2014
Rated 1 out of 5 by TRC64 The Worst Westin Experience Ever
This was a trip to relax and renew but that could not happen at this Westin. The staff at this hotel was very aloof and could care less about guest service (except 1 concierge).
Food was good and the staff in the 2nd floor restaurant was good.
August 1, 2012
Rated 5 out of 5 by MerArnold Perfection
We enjoyed everything about our stay! The ferry over to River Street was so convenient, easy, & even added to our Savannah experience. We will be returning!
December 18, 2013
Rated 4 out of 5 by ruth63 Great location.
I stayed one night at the Westin Harbor Golf Resort. It is a very nice facility. I object to getting a room rate of $189 and when I check out the bill is for $237.79. I also had trouble getting my car out of the parking lot.
June 30, 2013
Rated 5 out of 5 by lindalou77 Service and smiles abundant here!
You could not ask for more from this resort, it met all our expectations and we will always stay here when we come back to Savannah. Thanks for the relaxing time!
December 9, 2013
Rated 5 out of 5 by holly Beautiful Hotel
The hotel pool area is beautiful and they have the most comfortbable chairs to relax in. I wish the pool bar would stay open after 6 pm, as it was a beautiful evening to enjoy the footgame game and the drinks.
October 8, 2013
Rated 5 out of 5 by tomrossi77 Great get-away!
The rooms are modern and excellent. Their is a ferry that takes you across the river easily so you can explore downtown Savannah which is a lot of fun or you can sit by the pool. A really great spot to just get away.
July 9, 2012
Rated 5 out of 5 by bobrai Westin Savannah
This is a hotel well worth staying at. I have stayed here many times and am now bringing others with me. Can't say enough about its elegance, wonderful staff, and overall benefits of staying here
October 16, 2013
Rated 5 out of 5 by Jack5 Great Property
Check-in was slow with one person and no special assistance to Gold members even one with a handicap.
No offer of SPG Gold bonus
Food service in he bar was very slow and food arrived cold
January 6, 2013
Rated 5 out of 5 by JB13 Best Guest Service!!!
Stayed here for a Girls' Weekend and had a phenomenal time. Great guest service from Tatiana at the pool, Miguel at the bourbon bar, and Tyler and Simon the valets! Can't wait to come back!!!
August 27, 2013
Rated 5 out of 5 by Brenda518 Close to everything in Savannah but still a retreat from the hustle and bustle!
Service was outstanding! The hotel was well maintained. Everyone we encountered went out of their way to make sure that we were having a great time and had everything we needed.
August 26, 2013
Rated 2 out of 5 by ljt1029 Disappointing
For a Westin resort, I had much higher expectations. I found the staff to be lacking, particularly the waitstaff in the lounge and the concierge. Beds were very comfortable, though.
May 6, 2013
Rated 5 out of 5 by RTCoast Savannah.....Grand Experience at The Westin
We had a wonderful experience and look
forward to going again.
Sunday Breakfast Buffet was a low
point. Circulation Pattern between seating and Buffet location should be rethought.
May 30, 2013