ウェスティン・サバンナハーバーゴルフリゾート&スパ

  • アメリカ合衆国
  • 31421
  • ジョージア,
  • サバンナ
  • 1 Resort Drive
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Rated 4.1 out of 5 by 714 reviewers.
Rated 4 out of 5 by Beautiful location BUT bar/ lounge needs price makeover An EXCELLENT Resort Hotel !!!!!! The staff was very knowledgeable of the area and offered many helpful recommendations. BUT...the only and MAJOR problem we encountered was the Bar/Lounge area. We had drinks and bar food at the bar and the prices we outrageous. No one was in the bar during the three nights we were there. Corporate should rethink the prices of the food and drink on this menu. July 2, 2014
Rated 5 out of 5 by Hotel Staff Although we had some difficulties at the front desk when checking in our guest. I love the fact that the Westin hotel staff work together to ensure that our rooms were in order. I had a number of staff members from other departments check on us in the lobby to ensure all was well. Uri Hamilton in particular who works in the Purchasing Department made sure we had everything we needed. April 27, 2014
Rated 5 out of 5 by 4th of July The place to be for 4th of July! We enjoyed the up close and personal fireworks, live band and beautiful pool area. July 7, 2014
Rated 5 out of 5 by Great July 4th location We had a great room overlooking the river. Everything was clean and comfortable and we'll definitively be back. July 7, 2014
Rated 3 out of 5 by Slim on kids activities.... Stayed for a week. The staff were wonderful. The location and views of Savannah can't be beat...... The common areas could use some updating and general cleanliness could be improved. The biggest disappointment was the programming of activities. On check in...I was provided a schedule of events /activities for kids and/ or adults poolside. Id say maybe 25% of these activities actually took place. And often the staff knew nothing about the scheduled activities. With that said ......I still think the Westin in Savannah is a great place to stay. August 2, 2013
Rated 5 out of 5 by This hotel was very clean. This hotel was very clean and in a good location. July 7, 2014
Rated 4 out of 5 by Needs More Staffing The hotel was very nice, great amenities and great location. We were very disappointed with the staffing levels in the hotel restaurants. We went to have breakfast and were told it was a 30 minute wait, but most of the tables were empty, they just needed to be cleaned. The hostess said she had a bad foot and couldn't help. The other workers, including a woman who looked like a manager, worked at a snails pace. There were about 20 people other than ourselves who were waiting, but it didnt seem to be an issue with the staff. Several people decided to do to go orders from the buffet. We went and ate elsewhere. Working in the hotel industry for over 20 years, i would and have sacrificed profit to enhance the guest experience, this hotel does not do that. June 28, 2013
Rated 5 out of 5 by Great Staff We have stayed at the Westin in Savannah every July 4th for the last ten years. We only live 40 minutes away on Hilton Head and leave our beautiful island because of the Holiday chaos. We choose your Westin because we always enjoy the events you plan: music, games for children, BBQs & oyster roasts etc. Our stays over the years have ALWAYS been great, but this year exceeded our expectations!!! Your staff (although you were sold out and super busy) treated each request with pleasure and ease. From Melissa who helped me sort out details, at the front desk to helpful lady in the gift shop and fabulous room service staff!!! Everyone was professional and kind and with tons of people staying there...we didn't have to wait to be served for anything. Room service even had the time to call us to ask if we enjoyed our in room snack (how nice!!) Your added temporary gates at the 2 areas on the waterfront created an uncrowded and relaxing venue for Westin guest only for the fireworks show. We were relaxed and left pampered (like we were your ONLY guests staying there) because of your competent staff! All I can say is that your staff must be angels - because everything was HEAVENLY!! We will be back soon for another visit!! July 6, 2014
Rated 4 out of 5 by Nice but a little disappointed We reserved the King Deluxe with balcony/river view for 5 nights. We also reserved a fridge & microwave. Front desk staff super friendly. We did not use the valet service; self-parking within short walk. Our room on the 16th floor had a super view w/small balcony. Room was smaller than expected, especially with price. Air conditioning was poor from day one but we did not complain (we hate complaining) until we checked out (no recompense offered). Pillows really bad. Very clean. Locale set apart from all the hubub of Savannah, which we wanted. Husband awoke with back pain but I did not. All in all, we'd go back but because of the small-ish room, we'd probably get a suite. BTW, we had our 5.5 lb. dog with us so the pet-friendly aspect was very important to us. August 18, 2012
Rated 5 out of 5 by From the start great service We arrived late and wanted a different view than what was given. Staff handled this so nicely, offering to work with us. This is what wowed me though... the conference let out and many were waiting in line for elevators. The staff took over the situation like pros - next thing you know the piano player was playing and a staff member was helping fill the escalators. They kept my golf clubs by the door - stored away until I needed them. Staff was always happy to serve. It was not fake, from my good morning to my welcome back. June 16, 2013
Rated 2 out of 5 by Very Disapointed I have stayed at this hotel in the past and was very satisfied, so for my husband birthday we decided to stay here and enjoy the river view. when we checked in the room we requested was not avail, so in order to get the river view we had to settle for a double bed, so we did. getting to our second room the bed had dirty sheets. The next morning the house keeper came and upon our return the bed spread was just thrown over dirty sheets, the bathroom was still dirty,Our weekend was horrible. The food in the Aqua was very good May 28, 2013
Rated 4 out of 5 by Birthday Get-Away we have visited your hotel several times. We always enjoy our stay & the water ferry makes it easy to visit Savannah. We did have difficulty checking in this year. We were given keys & assigned a room that had not yet been cleaned. Then the keys to the new room did not work. Eventually, everything was worked out. July 2, 2014
Rated 1 out of 5 by My experience My husband was trapped in your elevator for over an hour. The alarm buzzer was ignored and the emergency call button was programed to an office that was closed and unoccupied. I called the front desk and was told "OK I will report to HOUSEKEEPING?". 17 minutes later a friend went to the front desk and was told they were unaware of anyone stuck in an elevator. My husband was "rescued" after being stuck for over an hour.To further add to insult a phone message told me we were comped $50.00. What an insult!! December 10, 2011
Rated 3 out of 5 by Very nice My husband and I had a nice stay at the resort. We were greeted by a very helpful bellhop and the man who checked us in was especially friendly and helpful. He even gave us an upgrade for a better view. The aroma in the lobby was delightful. Our room was nice and clean. We did notice a wet spot on the rug and maintenance came right away to inspect and dry it up with a towel. We are still not sure what it was...but, it dried up. We thought the ventilation in the bathroom was non-existent and the water pressure of the "heavenly" bath was poor. The quality of the food at Starbucks was adequate. We enjoyed the complimentary Starbucks coffee in our room every morning! The hot tub was very nice. Clean and HOT! Overall, it was a nice stay. We would recommend it to our friends and family. May 9, 2013
Rated 1 out of 5 by Disappointed The AC was not working in room. Told front desk about problem and they said someone will be up in 20 min. It took over 2 hours for a service person to come and the AC was never properly fixed. The towels had a stinky odor to them, making us have to request new ones. The bed was a huge disappointment considering that's something the Westin advertises. There was hair and spots on the comforter and the pillows were worthless. This was my second time staying at this hotel and sadly, probably the last. January 14, 2013
Rated 2 out of 5 by Cleanliness and Parking While this is a very nice facility in a great location, there are two things that need vast improvement. The room or should I say the bathroom was not clean at all. There was hair and urine on the toilet seat and there was hair all over the sink. If you drive to this facility in your own car and you want to park your own car be prepared for an incredible hike to your car or from your car to the hotel. I have stayed a luxury hotels all over the country and I have never had to park so far away. September 30, 2013
Rated 4 out of 5 by The Westin is located in a great place! Easy check in, late check out on the weekend. July 3, 2014
Rated 5 out of 5 by cleanest hotel ever! wonderful stay here in Savannah, GA July 2, 2014
Rated 5 out of 5 by SPECTACULAR LOCATION & AMENITIES MY FAMILY ENJOYED A SPECTACULAR EXPERIENCE WITH THIS HOTEL WHICH IS UNSURPASSED IN IT'S SERVICE, AMBIANCE & VIEWS! THE STAFF WAS OUTSTANDING, FROM CONCIERGE TO HOUSEKEEPING AND VALET!! WE WERE ABLE TO RELAX AND ENJOY THE CUISINE IN THE AQUA STAR WHICH WAS A TREMENDOUS EXPERIENCE AS EVEN OUR PALATES WERE TREATED WITH GREAT CARE. THE COMFORT AND BEAUTY OF OUR SURROUNDINGS ALLOWED US TO EXPERIENCE PARADISE RIGHT ON THE PROPERTY. WE HIGHLY ANTICIPATE OUR NEXT VISIT!!! June 17, 2013
Rated 5 out of 5 by Wonderful Foodservice We had our Pizza Inn Convention here and everything exceeded our expectations. Very Clean, friendly staff, and comfortable beds. The food for our group meals was outstanding. June 30, 2014
Rated 5 out of 5 by GREAT STAY!!! We stay at The Westin every time we are in Savannah. It is a great hotel . . great view of the water and the cargo ships . . free and convenient boat to the Riverfront . . great location . . and clean and extremely comfortable rooms. The Staff is always friendly and knowledgeable. I highly recommend this hotel!! June 27, 2014
Rated 5 out of 5 by Lighting in Bedroom I would have liked more light in the Bathroom. I have a eye condition that require more lighting around the bathroom mirror when shaving. June 30, 2014
Rated 5 out of 5 by Exceptional Hotel We stayed at this hotel over the July 4th week and loved everything about it! The staff was friendly and professional and responded to a few requests timely. The location is nestled away from the activity across the river and the ferry boat made the trip fun! The hotel had activities for the whole family and everyone was pleased! Not to mention the wonderful heavenly bed!!! The restaurants were reasonably and offered a variety of food too! July 9, 2012
Rated 5 out of 5 by Great hotel for meetings/conferences Very nice property. Well kept. Offers exceptional service. Great pool, and view of the river. Courteous staff. June 30, 2014
Rated 5 out of 5 by Savannah River Relaxation! It is always a pleasure to return to this hotel on the Savannah River in the historic district! The staff is warm and friendly and always take great care of guests from arrival to checkout. The views of River Street from rooms across the water are spectacular and with the addition of the fire pit and other amenities it makes this hotel the perfect spot for weary travelers or history seekers exploring Savannah. The meeting space is excellent and outdoor function spaces far exceed most in town for weddings, social and corporate events. Spectacular golf course and who doesn't love the Spa with exceptional services and treatments. I always return to this hotel and it is a great pleasure each time. Rooms are designed for comfort and are beautifully furnished plus the bedding is luxurious for a great night's sleep. A+++ Looking forward to my next stay! October 17, 2012
Rated 4 out of 5 by Improvements needed Real good hotel, but it needs new toilets. The existing toilets are the old, short toilets that don't flush very well. The toilets are "too short," they need the new upgraded toilets that are taller and that flush. June 28, 2014
Rated 5 out of 5 by excellent emloyees My husband and I experienced a family crisis in which he had to fly out very early one morning and we had set up for a cab. While waiting in the lobby at 4 am of the morning he was to leave for the airport, the cab never showed up. An employee of the Westin, Avery, I believe his name was, came upon us and asked if he could help. He was courteous, friendly and very, very helpful in getting us set up with a new cab who got my husband to the airport before his flight. My husband was able to get home in time before his mother passed the next day. Without this young man's help, this might not have happened and we are forever grateful. Thank you, Avery. April 15, 2014
Rated 5 out of 5 by Room with a great view We stayed 2n nights with points. We were upgraded to river view on 13th floor. Loved the view of the city and watching ships. Bed and bath did not disappoint. Found self park a little pricy. Room had a frig which was nice. Did not eat in restaurant . Starbucks coffee and pastries were good. Outdoor pool area has a fire pit and hammock. Free water taxi to River street. We used this a lot. December 9, 2012
Rated 5 out of 5 by Pleasant Surprise I thoroughly enjoyed my stay at the Westin. It was a pleasant surprise to know that there were resort style events planned during the stay. I was a little surprised to find out that the Fitness Center was located across the street but the shuttle was readily available. The property would benefit from a hot tub. I definitely plan to stay at this property during my next visit to Savannah. October 16, 2013
Rated 5 out of 5 by Superior Location We were last here in 2010 and it's as lovely a spot as we remember it. The location and ease to the Savannah Ferry is superior and Savannah is one of our favorite cities. My husband was here for a Medical Conference and obviously access to the convention center right next door was also a big plus. February 26, 2014
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