Rated 5 out of 5 by carl01 This is our favorite hotel.
All the staff members call us by name. We are greeted when we enter and leave the hotel. The food is great. It is close to shopping which my wife likes. It is close to my meeting location which I like.
Overall we both look forward to coming to the Westin in Portland whenever I have a meeting.
December 13, 2012
Rated 5 out of 5 by Doug54 Great stay and beautiful corner room with an amazing bathroom!
I had a fabulous stay as a mini vacation and desire to see Portland and your famous Japanese Gardens.
The Westin was central, easily accessed by car, and the facility was great. I really enjoyed the spa bathroom with huge shower and natural light.
Everyone on staff was most helpful and pleasant.
November 6, 2012
Rated 5 out of 5 by Leslie47 The hotel is perfect - great location - wonderful staff and extremely clean.
My husband and I had a wonderful stay.
Our room was beautiful, very clean.
The linens excellent.
All the staff that we encountered were very friendly, polite and helpful.
We had a lovely meal in the restaurant.
We are definitely coming back.
The hotel is in a terrific location for shopping:)
April 10, 2013
Rated 5 out of 5 by JeanMarie Favorite Hotel in Portland Oregon
The Westin is my favorite Hotel in downtown Portland Oregon. It is in a central place to visit all of the best restaurants and activities. I also love the amenities this hotel offers.
I will recommend this to our friends who visit.
Thank you for making this an enjoyable stay.
March 17, 2013
Rated 5 out of 5 by QQQQ Great Location and Great Service
The team at the Westin Portland is really on top of their game. They acknowledge frequent patrons of the hotel.
The room service was prompt.
The car valet was quick.
I only wish the wifi was complimentary.
But because of the staff they are 5 of 5 stars
A must stay hotel in Portland!!!
January 14, 2012
Rated 3 out of 5 by John18 Portland Westin
Hotel suitable but not great, not worth the daily price.
Restaurant poor. Dinner-requested separate checks. I was billed for companions soup. Breakfast server unfriendly. $15.00 charge to my bill in error. Billing dept agreed it was on wrong room, said they would credit, but no credit yet.
October 12, 2012
Rated 5 out of 5 by Fran Portland Westin is perfect
we used to live in portland, or and miss it. so we go back almost every year for a visit and always stay at the westin downtown. it's so convenient being in the center of downtown. nice renovation recently although we loved it before, too. always clean and modern. quiet, too. thanks!
January 4, 2012
Rated 3 out of 5 by Trip Charged again
When I checked in, I was asked if I wanted the key to the refreshment center. I declined.
I still had a charge on my bill, for something out of the refreshment center, two days after checkout. Although this happens at other hotels I stay in, it seems to be more prevalent in Westins.
March 29, 2013
Rated 4 out of 5 by Macc Macc
Enjoyed our stay in just about every way
we really liked the Hotel attention to detail
the reno was very well done great staff
nice room only thing we can.t recommend is the food we only had one meal but it was
2 star at best too bad because the rest of the stay was first rate.
September 18, 2012
Rated 4 out of 5 by Mark21 Great location and staff - marginal gym
The location of the hotel is excellent with the unfortunate aside that valet parking is required. The staff was very quick at retrieving my car, so that was not an issue. I was hoping for more weight machines in the gym, not just free weights and the multifunction machine.
March 22, 2013
Rated 5 out of 5 by Shauna Perfect Location
The Westin Portland is located perfectly for walking the streets and exploring the city.
It is steps from every area of the city. The staff is helpful and welcoming. Our room was comfortable and quiet. I would recommend this hotel to anyone planning a visit to Portland.
August 14, 2012
Rated 5 out of 5 by PMam60 World-Class Quality
The staff was extremely friendly and outgoing and really made me feel welcome. The room was clean and the beds were the most comfortable I've ever experienced. I really had the best night's sleep ever at this Westin. This will be my first choice on my next trip here.
August 13, 2013
Rated 5 out of 5 by SeanLA Wonderful Stay
The hotel was very well maintained located in a great part of town, walking distance to many stores and restaurants.
The staff was great, everyone I interacted with was very cordial and helpful. I was only at the hotel for a day but wished I could have stayed longer!
August 8, 2012
Rated 5 out of 5 by bigmo Great Stay in Portland
The Westin is the perfect place to stay when visiting Portland. Excellent Staff, Excellent Location. I stay in a Corner Room on each of my stays and the room is always clean and comfortable. Once you stay here it will be your favorite place to stay in Portland.
June 27, 2012
Rated 1 out of 5 by Bruce333 No reliable Internet service
Spent what seemed like 30 min with tech support on the phone trying to get Internet access. It worked for about 20 and then gave up. Hotel charged me for phone call! Unable to watch Beaver game available on cable channels. No AM radio available to listen to it.
October 13, 2012
Rated 5 out of 5 by LCGUAM Always enjoy the great location and simple artfulness of this bright spot .
Very comfortable in every manner. The staff was instantly accommodating at check in and all through our stay. Enjoyed a nice after dinner port by the ultra chic fireplace in the newly renovated bar area which was made to include the former lounge. Nicely done!
October 9, 2012
Rated 5 out of 5 by Linda29 The Decor is Wonderful!
The new remodel decor at the Portland, OR Westin is very updated, clean, comfortable and inviting! The staff is just as fabulous, if not more so. We love our get aways to this hotel and look forward to coming back each time.
The experience is always a plus!!
January 19, 2013
Rated 4 out of 5 by Cart Portland Westin
The hotel staff is fantastic. The room was a bit off - the bed was broken, springs were shot in it. The lights did not work in all fixtures. I mentioned the bed to the staff and they moved us to a new room right away, they were very helpful and accomodating.
January 2, 2013
Rated 4 out of 5 by Traveler68 Typically Westin Brand
Good hote, but US SPG branded hotels are hit and miss on benefits. No exec floor, room upgraded, but hard to say difference between regular room and studio sq metres. No other high frequency user benefits it seems. Staff this time at this Westin were great.
October 15, 2012
Rated 4 out of 5 by Czes portland visit
lovely hotel and great location I booked to include breakfast but when we checked in we were given a $25 voucher for 2 of us which was not enough to cover the cost Explained to checkout person who fixed the issue. Not aware of any SPG benefits received
July 30, 2013
Rated 5 out of 5 by bob2013 Excellent location
We thoroughly enjoyed our brief stay here. All of the staff are very friendly and helpful. So many things within walking distance. Wish we could have stayed longer. Parking at the hotel is pricey but otherwise I recommend highly.
December 3, 2013
Rated 5 out of 5 by Ljv2013 Perfect place to stay
The Westin was excellent from beginning to end. Every person in the hotel was gracious and helpful. The room was clean. The decor was beautiful.
If I had to give any constructive comment, I would suggest to provide shower caps in the bath.
November 5, 2013
Rated 3 out of 5 by cmh15 This hotel met my needs but was not very clean.
Beds had dark hairs on the when I first entered the room. A table I unfolded had old smashed food on it. Toilet had red mold on back of toilet seat.
February 1, 2014
Rated 5 out of 5 by CoconutMaiTaiDenise Wonderful Downtown Portland Hotel
I love staying at this Westin! The rooms are large, clean and well layed out. the bathrooms are spacious and the shower is to-die for. Couldn't have asked for anything better - the Daily Grill restaurant is great, service all round was fantastic.
November 14, 2012
Rated 4 out of 5 by travelinma GYM
Love the newly remodeled hotel, however, gym was packed and not large enough...people were waiting and had to leave. Need to expand waaaay bigger to compete with The Nines. This is Nike's home town you know so lots of fitness folks come to town.
January 18, 2013
Rated 5 out of 5 by Tony Uplifting experience
From the reception at the front desk, through checkout, everything was wonderful. Thoroughly enjoyed the Daily Grill happy hour and the excellent breakfast. Outstanding staff makes everything work. Thanks for a comfotrable and relaxing stay.
April 22, 2013
Rated 5 out of 5 by JacquelynF Outstanding
I have stayed in hotels all over the world but this one tops them all.
There is not a solitary thing that I could give less than five stars for.
From the moment you drive up to the time you get your car back it is exceptional all the way!
February 11, 2013
Rated 5 out of 5 by Beaversosu Great location and friendly staff!
Staff has never disappointed at this wonderful boutique style hotel in the heart of downtown Portland. We are frequent guests on a leisure basis and we receive the full SPG Elite services. Very accommodating to late check-outs and upgrades.
January 6, 2013
Rated 3 out of 5 by MH4941 service problems
one elevator out of service all three days, made for long lines and waits; need extra blankets in room. $13 for WiFi is extortion and $17 for movie is really over the top. Don't mind someone making a buck, but I really resent being gouged.
January 1, 2013
Rated 5 out of 5 by RadioGuy Great Stay at Westin Portland
Loved the rooms, location, and friendly staff. The Happy Hour in the lounge was so good it was difficult to leave the hotel before it ended each night at 7 pm. Within easy walking distance of food carts, public transportation and shopping.
October 9, 2012