Rated 5 out of 5 by sayhey Great location near the heart of everything Dublin!
Starting and ending with Peter the doorman, this was a great hotel decision for the start and end of our Ireland vacation. The staff were all cordial and helpful. My only complaint and its one I have for many hotels..when I am traveling with my wife it would so nice to have two chairs in the room - even If one is just a desk chair!
July 20, 2014
Rated 5 out of 5 by Jackson2450 A Wonderful Base in Dublin
I found this hotel warm and accomodating from my first contact with the front desk to check out and everything in between.
This is a great location in Dublin as a base for experiencing the city. The staff made it easy to feel comfortable with the area. Everyone was always more than helpful. Our terrace room on the 5th floor was magical.
July 16, 2014
Rated 4 out of 5 by Solarisjon The Option to get points for not having room cleaned was confusing
With this option which I accepted at checkin I at least assumed the mini bar would be restocked , toilet paper refilled etc but appears non of that occurs. The door hanger in the room indicated if you left it on the bed they would change sheets etc which did not happen. The program is good but the instructions for how to get the room cleaned or at least the basics done needs clearer instructions.
December 15, 2013
Rated 5 out of 5 by Stan The hotel is warm and welcoming and it's location is perfect
We arrived at the hotel and the staff made us feel very welcome from the outset. Our room was excellent and all the staff were so friendly. It was my wife's birthday and the hotel left a surprise birthday dessert in our room with a Happy Birthday greeting. . This was truly a nice touch as we had only mentioned it in passing. The hotel is perfectly located and we would recommend it to anyone.
March 30, 2013
Rated 5 out of 5 by SteveK Westin Dublin, perect hotel perfect location perfect expericence
This hotel is beautiful and in the perfect location for exploring Dublin, Walk right across the street and you are in Temple Bar, trinity college is next door as well as is the river liffe. I would definitely stay here again upon another visit to Dublin. the hotel is great, food is fantastic and the staff go out of their way to assist. The concierge even coordinated my car hire delivery.
December 11, 2013
Rated 2 out of 5 by R111 No internet in room - late car arrival
We used our starwood points to attend a wedding in Ireland. We were very disappointed. Internet would not work in room. Router was done. Had to connect in the lobby. Then we ordered our car to be delivered at noon, and they were 15 minutes late (and this was after 2 hours notice we gave them). Room itself was nice. Comfortable beds, but faced an inner courtyard so NO sunlight. Very dark.
August 15, 2012
Rated 5 out of 5 by Tinkersmom The perfect place to stay !
My husband and I spent the weekend at the Westin. What a lovely hotel. The staff could not have been more welcoming or more helpful.
It is a perfectly located spot to start your sightseeing/ shopping from . We easily returned several times a day to drop off packages and refresh before heading off in another direction. Bed and bath were spotless, beautiful and modern. We will be back!
May 28, 2013
Rated 5 out of 5 by Gobinet Exceptional service
The front desk staff were extraordinarily friendly and went out of their way to ensure our stay was as wonderful as could be. The concierge staff also extremely helpful and friendly. The room was magnificent, spotless and quiet! Thank you Westin Dublin for a truly 5 star experience from check in to check out. It was our first trip to Ireland - we will surely return and stay here! :-)
July 4, 2013
Rated 5 out of 5 by Jay48 Nothing Has Changed; Thankfully
Have spent many business trips at this hotel over the years and each visit has been outstanding. The rooms are unique from each other, but always comfortable and clean. The staff are perhaps the most helpful I've experienced in Europe. The Mint Bar shouldn't be overlooked either! Specific examples of employees going above and beyond are listed below for Customer Service information.
May 26, 2013
Rated 5 out of 5 by IrelandAug2014 Great location/ comfortable hotel!
the WESTIN IN Dublin WAS Comfortable AND THE BEST LOCATION. Our room , bed, bathroom, was the best. The breakfast delicious and they have a gym. The location was in the middle of everything. Could not have been better!
August 13, 2014
Rated 3 out of 5 by Mary50 Great location
Stayed in westin for a weekend great location .. Lovely bed & linen even though it was only a double size bed I would have expected a king size as standard in a 5 star hotel .. Breakfast very disappointing again in a 5 star I would have expected home made yoghurt & homemade breads .. We ordered porridge with cinnamon walnuts & honey but got porridge made on water ... Yuck !!
August 22, 2012
Rated 5 out of 5 by Alex2011 Great location
Wonderful hotel. Great restaurants, staff.. Top level.
One irritation/comment: I checked with the concierge and learned that wi-fi was free for elite (silver) members but on checkout we were charged. The person eventually agreed to reimburse us but my feeling is for a wonderful hotel as Westin Dublin, wi-fi sould not be an issue at all.
I really enjoyed our stay, however.
December 2, 2011
Rated 5 out of 5 by Mike Great Stay at the Westin Dublin
Great location for the hotel in the center of everything in Dublin. No matter your plan for the day you'll be able to walk to great pubs, restaurants, shops, site-seeing, etc. The hotel staff was great in the restaurant and the Mint Bar. My stay exceeded my expectation during my first ever visit to Dublin. I'll definitely be back but next time with family and friends!
March 15, 2014
Rated 5 out of 5 by Sheng25 One of the best Westins I've stayed in..
The Westin Hotel chain is increasingly become the default choice for business travellers and I have stayed in Westin Hotels from Seattle to Seoul, from Hyderabad to now Dublin. The Dublin one is by far the most charming I have come across, the building is wonderfully preserved and the rooms are tastefully furnished. I would recommend it to anyone travlling to Dublin.
March 9, 2013
Rated 5 out of 5 by Ryan Mini-Honeymoon in Dublin
Shortly after our wedding my wife and I stayed at the Westin Dublin for a mini Honeymoon.
Tiziana, my SPG Ambassador, had prepared the hotel for our early arrival (9am) and from start to finish the hotel staff did all they could to ensure our few days there were enjoyable and memorable. The service was under-stated, helpful and consistent.
Despite being so early, we only waited a few minutes for the room to be ready. We were given the College Suite, which must be one of the best hotel suites I have stayed in; with a sitting room, dining room (that can comfortably seat 10), a study, bedroom, bathroom, gym and steam room!
Breakfast was very enjoyable and the food in both the Atrium and the Mint bar was excellent, as was the Guinness.
The hotel is very centally located, next door to Trinity College and the shopping of Grafton Street. There are also plenty of good bars and restaurants within a few minutes walk of the hotel.
October 23, 2013
Rated 5 out of 5 by TXTr Great location
There are few hotels that can boast a better location whether you are a history buff or a party person. You can easily walk down the street to see the Book of Kells in the Trinity College Library or walk across the street to the Temple Bar area for some fun and fine food. For those who aren't up for walking, the city tour bus has a stop just around the corner.
May 31, 2013
Rated 5 out of 5 by MaltWhiskeyGuy Westin, Dublin City Center
Outstanding location adjacent to Trinity College and the Green. Whether museum hunting or thirsting for a convivial cold pint, the Westin's location is excellent. Staff are outstanding - very helpful. Rooms with a balcony offer fresh air and a definite city immersion. Highly recommended.
July 13, 2014
Rated 5 out of 5 by frankancin Dublin Staff
We truly enjoyed our stay at the Dublin Westin. The staff went above and beyond to serve us. We left an important bag on a bus the night before we were checking out and returning to the states. Concierge Ross put our mind at ease by offering to help retrieve the bag and ship it back to us. It meant so much to have someone help put our mind at ease. Thank you!
August 1, 2013
Rated 4 out of 5 by Calgary My room view was terrible
I stayed in room #502 for a week. This was my second business trip to Westin. First one was in July.
This time I was given a room with rooftop view which I couldn't even open a window to get a fresh air. I was affraid of anything coming inside.
Next time if someone is staying for a long period of time, you may want to consider to given them a better room.
August 28, 2012
Rated 5 out of 5 by History44 Perfect Home in Dublin
The Westin in Dublin is delightful for business and leisure. We are already planning our next visit.
August 20, 2014
Rated 3 out of 5 by cherry81 Excellent location but Noise disturbance
Positive-Staff were friendly. room nice and bed comfortable-Super location.
Negative-No conceigre on check in, TV not working and not fixed for over 3 hours. We were kept awake until after 2am with music from hotel despite complaining at 11.30. Mould on shower
Breakfast also lacking in areas (undercooked food, no browm/wholemeal bread,poor service)
December 18, 2012
Rated 5 out of 5 by ianc perfection
The hotel and rooms were beautiful and immaculate. The staff was charming and responsive. My wife and I could not have had a more perfect vacation experience then our stay at the Westin Dublin. And besides the perfection of the hotel the location is outstanding. I highly recommend staying here for the most wonderful way to experience Dublin.
April 5, 2014
Rated 5 out of 5 by SETI13 A fancy hotel without the snobbery . . .
I've been lucky enough to stay in a few nice hotels in my time and it's not the decor or fancy fittings that make a place, it's the staff.
Courteous, friendly and professional all round they are what makes the Westin in Dublin distinct from others hotels.
My trip was for business but I fully intend on bringing my family back there at some stage.
April 26, 2013
Rated 5 out of 5 by sandi Location, Location!
We had a great experience at the Dublin, Westin. The location was fantastic. Easy to walk to many areas of the city. Our room was clean, comfortable and well stocked. As always we had a great night sleep on the Westin bed. Everyone at the hotel was eager to please and exceeded our expectations. We would definitely recommend this hotel to others.
May 17, 2013
Rated 3 out of 5 by REMUSA They stuck us beside the exercise room.
The first evening our room was beside the workout room and you could hear the people working out dropping weights and running on the treadmill. We called up and asked to have our room changed and they did not anything until the next night, so the first night was not very good at all. The next night work we were in a much better room.
April 28, 2014
Rated 3 out of 5 by CTO10062013 Staff was inept
Overall the staff was very pleasant but inept. Only exception was Linda who greeted us when we checked in. We received poor directions to restaurants from concierge more than once. We requested a cab at 5:30 am the morning we left and were woken up at 4:30 am when front desk called and said our taxi was waiting. There were other instances also.
October 17, 2013
Rated 5 out of 5 by busflyer49 Great Staff
I have stayed at this hotel frequently and have always enjoyed the location cleanliness, and especially the staff. They are always professional, courteous and always willing to help in any way possible, from recommending restaurants, finding locations, and giving information about all the events and activities in and around Dublin. Great Job!!!
August 30, 2012
Rated 5 out of 5 by Annijanne Excellent hotel
Thank you for making your staying perfect! Especially we want to thank for the good service, you really made us feel welcome.
Room was nice and well lighted, the bed was the best I've ever slept on in any hotel and I specially loved the big bathroom with a very wide mirror.
I'm sure to choose Westin again and will recommend it to everybody.
May 7, 2013
Rated 5 out of 5 by JVC5 The Finest Westin My Husband Has Ever Seen!
I was unable to go at the last minute due to illness, but my husband, brother and sister-in-law were there for three nights and they have been raving about it since they got home! I finally told them to stop rubbing it in! It made their Dublin experience "over the top."
July 6, 2014
Rated 5 out of 5 by ChrisfromVA Great Hotel, Great Location
I stayed here recently with my family. Outstanding location where you can walk to all the major tourist sites. Staff had great recommendations for dinner and "pub crawl" with the younger set. Very quiet rooms, even overlooking the busy street. Also and very nice cozy bar in the basement.
June 23, 2014