Rated 4 out of 5 by Viola3 wheelchair accessible room lacking washroom countertop space
I was assigned a wheelchair accessible room I believed because of seeing my daughter in the stroller. The room seems to be more spacious so as the washroom but it's lacking countertop space. A bit tough when I try to wash bottles I don't have the space to put my stuff.
Room is comfortable and clean. Wi-fi speed is good. Great location just right across the mall.
December 18, 2013
Rated 4 out of 5 by SheilaD Wonderful Stay!!
Loved this Hotel. Very nice rooms and staff was very friendly and accommodating. Even the valet was so nice! Nat at Valet helped me with all my things and even brought me my cell phone when I forgot it-really genuinely great service-I was very pleasantly surprised. Gave nice SPG recognition. Restaurant closed for renovations, but lots of good choices close by.
December 26, 2013
Rated 5 out of 5 by Merrily13 Great staff and rooms
My husband and I enjoy staying at the Bellevue Westin for holiday weekends. All of our family is in the area, so our stay saves us rushing back and forth on the ferry. The rooms are always immaculate and the staff is helpful, friendly, and efficient.
We love being near so many restaurants and shops.
We'll be back again soon.
June 17, 2014
Rated 5 out of 5 by KelpieJ The staff were wonderful
After a very long 18hour flight from Australia, arriving around midnight, and being sick with a bad cold as well, the front desk person was incredibly kind and accommodating. She offered to send me a cup of hot tea to my room (just what i needed), and upgraded me to an amazing room with a view. The hideous trip melted from my bones and i was so grateful.
August 4, 2013
Rated 5 out of 5 by Joramo Lovely Hotel
As a frequent business traveler I truly enjoyed my recent stay at the Westin Bellevue. The room was elegant, the gym was perfect and the pool was very nice. The staff also went above and beyond to meet my specific needs. I also enjoyed the entertainment at the bar. The location was excellent for shopping and good food. I would highly recommend this hotel
July 1, 2013
Rated 5 out of 5 by tmacul8 Another fantastic Stay!!!
This is my favourite place to go for the weekend! Shopping, fitness and food all at my fingertips. Travelled with my 10 yr old daughter, so having a treadmill in the hotel room was the best ever!! The bed is so comfortable and spacious. Thanks for treating us so well once again!
July 14, 2014
Rated 5 out of 5 by Holly68 Favorite Bellevue hotel!
Best hotel for location, comfort, dining and shopping!
August 27, 2014
Rated 5 out of 5 by Tralala Great place to stay
Was travelling from Vancouver for a conference and was pleased as punch with the seamless and helpful service from the moment I parked my car and checked in. Location was ideal, room was perfect (loved that rainshower) and amenities were great. Would love to have stayed longer but will come back and stay there again for both business and pleasure.
February 25, 2013
Rated 4 out of 5 by Bellvueweekend Improved Lounge
The new improved lounge works well for breakfast great ambiance with fireplace. Happy hour menu serves large portions of specials but could have more wine selections only had 2 red and white as the Westin advertises many 90 point wines. The view from the room (19th floor) is expansive and gives you a good idea of the surrounding land and water.
January 20, 2014
Rated 5 out of 5 by Scotthomas Westin Bellevue first Class Accomodations
Great stay, knowledgable concierge, Super clean hotel. Travertine and granite bathrooms. Felt like I was a special guest. Loved the room, loved the location, loved the accommodations. Would have stayed in Seattle if I could have lived at the Westin. Having someone hold the door open when I exited and entered the hotel made me feel like a king.
April 15, 2013
Rated 5 out of 5 by KKTS Hotel Stay
I stayed at your hotel for a conference. It was a very nice facility. The meals provided were good with the exception of the breakfast on the last day we were there. It looked like leftovers from the previous breakfast. We had to ask for more fruit and the employees helping seemed out of place to get more fruit for the buffet.
May 5, 2014
Rated 4 out of 5 by Fred Nice room and pleasant staff.
For the price the room was quite nice. Our interaction with the hotel staff was very good. My only complaint would be the surprise $29 charge for the overnight valet parking. Would have been nice to have been informed of the charge before committing to use the Valet.
This in addition to the $10 tip to the valet to park and return the car.
May 29, 2013
Rated 4 out of 5 by Gg1234 Great location
Front counter staff could have been more friendly and accommodating.
Was traveling with small children, put us next to elevator. Asked for 1 hour extra late check out, said cost $50 extra for 1 hour, hotel down street check out is at 2pm, which would better suit our need for our next trip. We usually travel to Bellevue atheist 4x/year.
April 9, 2013
Rated 3 out of 5 by dsg12 Clean but overpriced
Stayed at the hotel for a convention and got a discounted rate on the room, but still feel the room was way overpriced. You can hear a lot of road noise from outside and can hear almost everything going on in the hall outside the room. Workout facilities were nice. Overall, I have had more restful nights in hotels 1/3 of this cost.
August 2, 2012
Rated 4 out of 5 by graciecheng great staff rep - Oumar
Helped to locate the best room he can in a very short time so that my mother can rest well.
August 17, 2014
Rated 4 out of 5 by R2LOrcas From Best to Above Average
Make no mistake, the Westin Bellevue is a fine hotel. I've stayed here twice, the first being one of my best stays ever and the last being slightly above average. Perhaps my expectations were too high after the first visit, however even as a Platinum guest I was given what seemed to be the worst room they had to offer. No view, no upgrade, nada. It's Ok, though, it happens I understand. The staff is friendly and the place is immaculate. Rooms range from Ok, to Awesome. I'd opt for a corner suite. There is plenty of dining around. I mean literally 10 dining venues within a 60 second walk (or more). We were going to have the hotels bfast buffet. 20 bucks a head and nothing special. A buffet one can get at many other SPG venues for free. I thought 20 was an insult, truthfully so we went elsewhere. Since there are lots of options that isn't a huge deal either, but would be nice to just eat at the hotel for a reasonable price, particularly during a longer stay.
December 3, 2013
Rated 4 out of 5 by masterxman Good stay with one blemish
Overall good stay, but upon waking in the morning and deciding to make an early cup of coffee, found the coffee maker quite disgusting. Looked like it had not even been rinsed since the last use. Dried streaks and crusty coffee stains all inside the filter tray. Had to walk to the mall across the street for morning cup of java.
September 3, 2013
Rated 4 out of 5 by Love2shop Shopped & stayed
We took advantage of the Bellevue Shop & Stay package. The location was great. It was cleaner than the Hotel we usually stay at down the street (minus a not so clean shower curtain) & staff was friendlier. Only small downside was that the self parking was a pain in the butt at checkout time. I'd stay there again in a heartbeat.
February 11, 2013
Rated 3 out of 5 by Matte51 Room for improvement
The staff did not acknowledge that I was a platinum member. I pay extra to stay at Starwood properties and I stay a lot. It would be nice to be thanked for my patronage, at least. I was not offered an upgrade or anything special. There was no club lounge. Staying here did not make me feel special about being a platinum member.
August 17, 2013
Rated 5 out of 5 by runner2 Ms.
Nothing but fabulous! Had an awesome time! We were celebrating our 10th year anniversary. Jennifer Keegan upgraded our room to a beautiful one with a huge bathtub and balcony! We were pleasantly surprised. We were then greeted with a bottle of champagne and strawberries with chocolates. Thanks for making our stay exceptional.
October 15, 2013
Rated 5 out of 5 by LBean1111 Loved Staying with the Westin!! Celebrated our 11th anniversary!!
We just had the best experience at the Westin in Bellevue! We were celebrating our 11th Anniversary and the hotel went completely out of their way to make sure it was special! We were recognized for our Starwoods membership loyalty as well, and they upgraded our room to one on the 19th floor with an amazing view of the city scape etc.. at night with all the sparkles of lights in the distance, it was especially romantic! We had the most comfortable bed and the bathroom rain shower was awesome! And after checking in they had a complimentary bottle of chilled champagne and strawberries with chocolate delivered to our room! It was such a special touch, and one that made our 11th anniversary that much more memorable! And whats more? We were pleasantly surprised that check out wasn't until noon! It was so great to have a relaxed and leisurely morning after! We are so grateful to the Westin Bellevue for such a treasured stay, and you can bet we will be returning soon!
February 26, 2013
Rated 5 out of 5 by TahoeTim The room was spectacular.
The hotel is very nicely done and in a great location close to everything. The room was spectacular with enough room and a great view. The staff was very helpful and service oriented. Everything would have been perfect except there was a little trash on the floor of the room. It must have been overlooked during cleaning.
December 21, 2012
Rated 4 out of 5 by Linsey1968 Unfriendly front desk
Inhad two occasions to call the front desk and they were not helpful and curt. I had to cut my stay by one day and they did not know the policy and/or were vague and referred me to SPg for assistance. Follow up took closevtonan hour of my time. First experience like this with more than 50 stays at Starwood properties.
November 30, 2012
Rated 5 out of 5 by Bonster First Rate Comfort and Service
Staff was friendly, efficient and professional. The room surpassed our expectations for the view, comfort and design. Our extra needs were accommodated without any delays. We'd recommend the Westin Bellevue to our friends and family.
July 14, 2014
Rated 5 out of 5 by TravelZ Westin Bellevue
Great hotel for family vacation. Location is perfect, close to everything and the staff is outstanding. The room is a good size and we got upgraded with my Gold Preferred Member Status because the room we booked woudl not fit the rollaway bed that I have requested for my daughter. We will definitely stay there again
August 21, 2012
Rated 5 out of 5 by SamBob Great Service
We booked the wrong room type by mistake. The hotel was very busy, but the receptionist took effort to find us a room with 2 beds to accommodate our needs. Great service all around. From getting off the car, reception, delivery of bags to room, to checkout.
July 1, 2014
Rated 3 out of 5 by Ellen Difficult to park, find hotel entrance and have keys that work!
Difficult to find parking and then entrance to hotel. Then given room key that didn't work. Neighboring room was very noisy and I asked to be moved and was told no. Instead they asked them to be quiet only for me to be awakened at 3pm by same people fighting. Went there to relax but it was anything but relaxing.
April 21, 2013
Rated 3 out of 5 by masterxman Corner room need improvement
Stayed here a few times previously and all was good. However this time we had a corner on the 16th and not much sleep resulted. TV cable and coffee machine wires snagged the drapes from closing so had to climb into the tight gap behind the TV desk to manhandle those drapes across the wires to draw them shut. Or ALMOST shut since it was stuck on the sliding rail above, leaving about 2 feet to the edge. At midnight it wasn't a top priority compared to getting some sleep, but at 6am when the sunrise came straight into our faces that was a different story. Had planned on waking late and shopping but instead got coffee and checked out hours ahead of schedule. Concierge offered a breakfast for us but we were exhausted from lack of sleep and just wanted to head home. Drapes need a much better design to actually close smoothly without being blocked by wires, and please fix the rail system in 1601. Faulty drapes causing lack of sleep spoiled what would have been a nice weekend away from the kids.
April 19, 2014
Rated 4 out of 5 by ProfDecember Nice hotel
Great hotel in a great location - for Christmas activities.
But it was quite a hassle to extend the stay by one day. Hotel reservations couldn't help. Westin reservations had a very high rate. Had to book new reservation on line and then call back down to hotel front desk... Not pleased with this service
December 24, 2012
Rated 4 out of 5 by rrod Disappointed
Can't complain, it was a very nice stay at the Westin in Bellevue, WA. I was just disappointed that there is an extra charge for internet service, and that our room had no microwave or refrigerator. At $225 a pop, you would think that all that would be included. as it is in hotel that are less expensive.
July 31, 2012