Rated 5 out of 5 by Kraytilee426 Great Hotel
Great location, great view. The workout room was awesome. Staff were all very friendly!
August 26, 2014
Rated 5 out of 5 by David03 Conferece Facilities are Excellent
We had a small (15 guest) conference with only a couple of weeks lead time. The Banquet Services team was incredibly accommodating for managing our assets on the dock, setting up the room, discarding of all our asset packaging and checking in on us every few hours. I would like to point out Ernie Martinez, specifically. He went above and beyond for our group. A perfect compliment of professional and personalable! The room was perfect, food was very good and the location was beautiful!
December 9, 2013
Rated 5 out of 5 by Business2500000 I would certainly return!
The Westin at Harbour Island was beautiful. The view of the bay at night was gorgeous. The staff was very kind and courteous, the bedding luxurious and the room very clean and quiet.
August 19, 2014
Rated 5 out of 5 by Blegs Mrs Blegs
I had some issues and the staff handle them promptly.The service was excellent.
August 24, 2014
Rated 5 out of 5 by jimmy1001 i enjoyed every day that I sated at your holte and i lok forward to voming back real soon
This hotel is by far one of the best I've stayed in and I would recommend it to anyone.
August 23, 2014
Rated 5 out of 5 by Mikky Great staff, nice location
Staff was great. Accommodated our special requests including one for finding a babysitter. Provided great suggestions for kids’ activities. Buccaneers toy helmet from the restaurant chef was a special touch and great souvenir for the kids. Balanced location. Short walk from the business district and a great place to hang out in the evening with some nice restaurants, great views and walk/ jog/ bike paths along the bay. Perfect for both business or leisure travel.
April 28, 2014
Rated 5 out of 5 by Jeannie613 Classy comfortable hotel
I was in town on business and couldn't have picked a better hotel for my needs. Room service was on-time, I could request a day off from cleaning so no one interrupted me, and the bar was open late during the week for that glass of wine I needed after a long day. The bathroom is big and the bed super-comfy. Terrific view of the marina. Quiet neighborhood but still close to everything. Very affordable and had transportation to the airport for a small fee. Highly recommended.
November 10, 2012
Rated 1 out of 5 by Platinum51 Clean It Up
We are platinum members and were given a room with one window, half of the window was fogged over, I asked to move and we're given a larger room with floor to ceiling windows facing the city. Still I would never come here again, the hallway carpets were dirty and I just didn't feel this represented a Westin brand. The pool area was dirty and needs to be remodeled.
July 20, 2014
Rated 2 out of 5 by Charlie117 Did not meet my expectations
I've had the pleasure of staying at some very nice Westin properties - this facility, however, is not one of them. The decor is dated and the rooms spartan - not the luxurious accomodations I expected. Adding insult to injury, upon checking in I was given the choce of receiving Starwood Points OR free internet service. As I was traveling on business, internet access was not a choice.
With other SPG properties in Tampa, I can't me staying at the Westin in the future
December 9, 2012
Rated 3 out of 5 by Rock23 Room was not ready
When we arrived to check in after the volleyball tournament, our room was not ready. I understand that check-in is at 3, but when you have a contract with the host of the tournament next door, you need to plan ahead and make sure the rooms are ready as soon as possible. We were told that we had to stay at your hotel by the tournament hosts, which is fine with me because it is a nice hotel, but when you have everyone staying there you need to plan better for it.
March 17, 2014
Rated 5 out of 5 by Lamar11 This hotel is within walking distance of the entire Tampa Downtown area
The hotel is centrally located and bordered by the Hillsborough River. The rooms are large and nicely appointed. The entire staff is professional and always ready to assist. I would not hesitate to stay at this hotel again.
August 10, 2014
Rated 2 out of 5 by Reviewer777 Hotel Needs Renovation
This hotel does not meet Westin standards. The location is very nice but the hotel is dated and needs a renovation. The elevators are very slow and old. For the price we paid, the room was very standard. Our room on the 12th floor was very noisy because the elevator movements or sounds are heard CONSTANTLY. We could not sleep due to the noise. We reported it to the front desk and were told they had not heard this before.
$15.00 for self parking is ridiculous.
October 13, 2012
Rated 1 out of 5 by jlf0721 Would not return
Hotel is in need of maintenance-it is in poor condition. Checked in, room not ready, asked for different room, was told I could, and when I cam back to get key, was in room I did not want. Ordered room service, order not correct. front desk helpful with need to print a shipping label.
July 31, 2014
Rated 5 out of 5 by Eleanor21 Awesome
After a long day and drive. Oh my word, valet parking highly recommended. Staff greeting awesome and room was delightful. Love the view of Tampa Bay. Bar service and food was wonderful. Can't wait to do it again.
August 9, 2014
Rated 4 out of 5 by Cathy59 Great Stay
Althought this Westin is a little older, the service and staff is still 4-star! Very comfortable bed, impeccable housekeeping and this hotel knows how to meet a challenge! The city of Tampa had a water alert while we were there, and the Westin didn't miss a beat! Bottled water, chilled was out before I could hit the lobby to inquire about the alert!!!! Friendly staff made this stay extra nice! We will be back next year for Gasparilla and our stay at Westin!
February 26, 2013
Rated 4 out of 5 by Helga504 Great location and staff!
Fabulous location due to proximity to Tampa Bay Time Forum. Perfect for concert goers as the hotel is an easy 5-8 minute walk to the Forum. Excellent staff at the valet and early front desk folks. The late night front desk crew (the men, not the woman, she was great) need to work on making customer service a priority over their personal conversations. The hotel was the perfect location and I would definitely recommend it to concert goers or conventioneers.
November 22, 2013
Rated 4 out of 5 by Atlanta50 Nice hotel close to downtown
This hotel is close to downtown but away from the hustle & bustle of the area. Situated on an island across the Convention Center, it is close to everything but separated by a canal.
Easy to get in & out, friendly staff, quick check-in and very comfortable rooms.
Hall's carpet cleanless needs more attention but overall it is a nice place to stay in Downtown without the noise & traffic.
June 29, 2014
Rated 2 out of 5 by JanetS This hotel needs to clean up its act... I mean rooms
we had a studio suite and the only piece of furniture we sat on was the bed. All of the other furniture was dirty and in desparate need of a cleaning! The carpet in the room needed to be cleaned, changed actually as did the public area carpets and hallways. The pool deck needed to be sweeped and cleaned, not sure when it was cleaned last. The fitness center was the best part of this hotel but the equipment will need to be cleaned more often.
April 14, 2014
Rated 5 out of 5 by Rob87 Great Downtown Tampa Location
The Westin Tampa Harbour Island is right downtown. The streetcar trolley taking you to Ybor City and other locations is a short walk away as are numerous restaurants and Channelside where there is all sorts of nightlife.
August 6, 2014
Rated 3 out of 5 by ashtongi Not up to Westin Standards
The staff are great and the bar food is excellent but (a) the hallway carpets are badly stained give the hallways a motel 6 look; (b) every piece of brass (elevators, door locks, etc) looks like it has been scratched and beaten, (c) the elevators are really slow; (d) the gym equipment was picked out by a non-athlete; (e) there is no inexpensive place to get breakfast; they have the usual $20+ hotel breakfast so I had to walk into town to Starbucks.
November 5, 2012
Rated 5 out of 5 by KHuge Great Romantic Getaway
I desperately needed to get away to rest body, mind and spirit. This place fit the bill. The location is superb, right on the bay with restaurants and attractions nearby. The rooms are very comfortable and the staff is very friendly and supportive. There was a large contingent of high schoolers staying there, but they told me not to worry, they would put me on the Starwood Preferred Guest floor. It pays to be a member! I will return shortly.
March 26, 2014
Rated 5 out of 5 by Lovebirds Great Customer Service
Jessica at the front desk was very pleasant, helpful, knowledgeable about the area and made our anniversary trip perfect. She genuinely made us feel like special guests. She even left us a handwritten note with happy anniversary wishes. Jessica checked on us each day of our stay to make sure we were happy. As usual we love the Heavenly beds at the Westin and they did not disappoint. We will definitely stay at this hotel when we visit Tampa again.
July 26, 2012
Rated 5 out of 5 by AaronHarleyBailey Staff try hard here
Any issues brought to the attention of management were addressed promptly and professionally. The management and staff did everything possible to make for an enjoyable stay. Too many to cite individually, but especially appreciative for the efforts of Lauren, Rosa, Kristin, Paul and the veteran valet guys working the front door. Thank you so much to all of the management and staff for going above and beyond on my last stay. Greatly appreciated.
November 17, 2013
Rated 2 out of 5 by savvycate Needs to be revitalized
I returned to Tampa to visit U of Tampa, I am 2007 alum. It's been a few years since my last stay.. and regretfully I have no plans to return to the Westin Harbor Island.
My shower had rust and mildew on tiles and hand rails. The shower curtain had stains on it.. and their were both bleach stains and some red substance on the hallway floors. No wow factor to the decor. The hotel is in desperate need of revamping : cleanliness and ambiance.
November 14, 2012
Rated 3 out of 5 by Jabba1205 Best Waiter
Mohammad was the best as waiter. He was available to us breakfast, lunch and dinner.
August 12, 2014
Rated 4 out of 5 by caminokid Great Location and nice accommodations!
This Westin in within walking distance to the Tampa Convention center and Tampa Times Tribune Center Hockey Arena. Local eateries and downtown are very close. Self parking is $20.00 a day and can be challenging during conferences or wedding events. Half of the parking area is saved for valet only. So, it can be hard to find a spot at night if you drive to dinner or an outing. Overall, excellent staff and mangement. Claudio exceptional!
February 26, 2013
Rated 3 out of 5 by Riri420 Great...but
Stayed for the weekend and was upgraded to a higher floor...so that was great! Once I got to the room they called to see if everything was ok! So the customer service was top notch! There were a few things that made me think twice about booking here again...the second I opened the hotel door upon my arrival, a roach (yes a roach, not a bug from the outside) crawled from underneath the four restaurant menus that had been slipped under the door. Later that evening I went to lay my clothes on the bed and noticed a stain on the comforter...I simply requested a new one but these are things that I don't expect from a hotel like the Westin. As I was changing the comforter there were at least five hairs strewn about the pillows and the sheet just underneath. It made me wonder if they actually changed the sheets or not. Other than that, the area and view were nice.
September 9, 2013
Rated 5 out of 5 by francis23 Amazing 9 month stay!!!!
Dear Westin Tampa Harbour Island Staff,
Thank you so much for making me at home in Tampa these past 9 months. From Day 1, I was very satisfied with top notch service from Alex in Valet; Claudio, Adriana, Justin and Lauren in Front Desk; Kim of Room Service; and Sales Manager - Jason Shaheen especially for working with me in sustaining the Corporate Westin relationship! Westin Tampa Harbour Island is the best SPG property in Tampa for unbeatable perks consisting of Green Points, complimentary access to Harbour Island Athletic Club, free parking, close proximity to dining/nightlife hotspots, fast front desk service, holds personal items over the weekend for frequent travelers. and entire staff knows your name ! As an SPG Ambassador lodging 200 nights in 2012, staying entirely at the Westin Tampa Harbour Island the past 9 months was the best decision I made!
January 4, 2013
Rated 2 out of 5 by Jlyn Disappointing
Very disappointed in the lack or cleanliness and repair at this hotel. There is an obvious lack of pride and ownership by both Management and staff.
Carpeting in serious need of cleaning .. Both lobby And halls
Pavers disgusting both at entrance and restaurant patio. Pressure washing would be a huge improvement
Touch up panting does wonders
Trash cans were not even emptied
Trash at entry doors was there the whole time we were
December 16, 2013
Rated 3 out of 5 by Vsr0917 Great location!
I would recommend this hotel due to it's location to the Convention Center. Just a short walk over the bridge. What was disappointing was the elevators not working properly. We were on the 5th floor with only 1 or 2 elevators working. We were allowed to use the service elevators to get where we needed to go, not a pretty site seeing behind the scenes. Pool was accessible through a sep. elevator, weird! Small gym, older equip.
February 19, 2013