Rated 4 out of 5 by ThomasH Excelent business hotel in Beijing
Excelent hotel in Baijing for every business travelor with high convenience, comfort and service expectations and looking for western-style hotel
January 18, 2013
Rated 5 out of 5 by Jingguo Good
My overall experience is very good. But the parking service should be improved, the B2 parking service is expensive and no discount for guest.
October 28, 2013
Rated 5 out of 5 by Swan49 Excellent hotel
This hotel presents all required qualities like confort, location, restaurants, Facilities...
March 15, 2014
Rated 5 out of 5 by Vic20 Weston Beijing Cheoyang exceed my expectations - AGAIN!
Once again, the Westin makes me feel completely at home. They bend over backwards to meet my expectations - can't thank you enough!
May 9, 2013
Rated 5 out of 5 by Einsnull Upgraded to Suite
The suite is really a surprise - very large and well maintained facilities. Good service quality also. Overall very satisfying.
February 21, 2013
Rated 5 out of 5 by littleflower Awesome Stay
Friendly and helpful staff, awesome rooms, great location.
April 1, 2014
Rated 3 out of 5 by aaa99 Lobby bar
A smoking bar which is a terrible nightmare for non-smoker. I am shocked to see Starwood allowing a smoking bar in its premise
March 15, 2013
Rated 3 out of 5 by Daphne1975 need trainging your hotel staff.
your hotel have very very good location but unfortunetly almost all your staff need to be retrainging as a Westin staff.
December 16, 2013
Rated 3 out of 5 by A123456 efficiency
takes too much time for check-in and check-out.
March 31, 2014
Rated 3 out of 5 by krachael great location
very close to the airport, great for business travellers who have short stays in BJ, and looking for a good hotel
November 4, 2012
Rated 5 out of 5 by Ocean00001 My favorite in Beijing
This is my favorite hotel in Beijing! Luxury, near to airport, and subway station! You can go anywhere from here!
January 22, 2013
Rated 4 out of 5 by Aloyalcustomer Excellent Business Hotel
Excellent location with Fantastic view and very comfortable room. Keep up the great genuine service. leo
December 11, 2013
Rated 4 out of 5 by Alain974 This hotel offers great welcome
Great class hotel
Spacious and modern rooms
Always solicitous staff
Fantastic grill restaurant
September 15, 2013
Rated 5 out of 5 by thisisjim Excellent place for stay
Staff are very kind, Room is very clean.
Especially. Korean foods were prepared on Buffet in the morning.
November 13, 2012
Rated 4 out of 5 by DB13 Power went out 3 times
At 12 am, room power went out 3 times. No alternative room was available.. took more than 30 min. to fix.
March 3, 2013
Rated 5 out of 5 by Joey4us Great stay
I like the location, facility, and breakfast.
So nice it was.
I will recommend it to all my colleagues.
September 1, 2013
Rated 5 out of 5 by Gu123 Great hotel
I visit this hotel for travel once a month, such a great hotel for business. Greatly recommended.
September 23, 2013
Rated 5 out of 5 by Joe222 Club Lounge
Great service and very helpful in assisting with travel needs. They went above and beyond.
December 9, 2013
Rated 1 out of 5 by attley restaurant
long long waiting....for food to be served. and missed serving a dish but was charged for it
September 8, 2013
Rated 4 out of 5 by Alain974 The hotel is very modern and well located in Beijing
Comfortable rooms and good restauration. Staff always welcoming and smiling.
January 28, 2014
Rated 1 out of 5 by Westintraveller Quality of Service
This hotel provides sub bar quality of service in the lobby and in some of the restaurants.
November 9, 2011
Rated 2 out of 5 by KETan Staff Training
Seems staff does not know well the Starwood Gold/platinium members importance & benefits
September 10, 2012
Rated 4 out of 5 by TomT2012 Fantastic property
Excellent location; great staff; very accomodating; very clean; excellent restaurants.
September 25, 2012
Rated 4 out of 5 by snake Convenient and Comort
Sutiable for business trip, one subway station is there. Only challenge for take taxi
September 23, 2012
Rated 4 out of 5 by silverfox Excellent executive club
Alice and her team in the Executive Club are very professional and extremely helpful.
March 10, 2013
Rated 4 out of 5 by spggamb2012 Great features
near airport and subway
staff very polite and helpful
good grill restaurant (Grange)
November 28, 2012
Rated 4 out of 5 by imagine30 nees a little improvement for bathroom
Water amount of Bathtab's shower
is too small. nees to be improved.
February 6, 2013
Rated 5 out of 5 by KAY88 Great hotel
Great Hotel, Perfect Location
Two Korean Staff (man) are really kind
July 22, 2013
Rated 1 out of 5 by AHappyGuest Regret Staying in This Hotel
I regret choosing this hotel to stay!
I am NOT A HAPPY GUEST which is the default nickname of my review here which I coudn't change the nickname
I think the hotel is popular enough so maybe they provide below average service and yet they will still have good business.
I just checked into this hotel about 2 hours ago and i already regret during the check in process. Another regret I have is: I convinced my colleague to come staying here instead of our usual hotel.
During the check in process, the staff had no eye contact with me, busy with his own process (which for some reason, took a long time), ignored what i said (i told him to put the bill of my colleague's room to my bill, but he just ignored it then asked for my colleague's credit card), didn't ask me if i have any question/request (eg: didn't ask me which Platinum amenity i wanted to choose), and most importantly, he was displaying the body language that my colleague and i felt we were not that welcomed here. When i asked which floor is the executive lounge, his responded immediately saying: you can't enjoy the Platinum amenity when booking through another thrid party webpage. I replied saying i booked via offcial Starwood webpage, then only he told me the info i wanted. When signing the check-in paper, i noticed the "free internet" was not ticked for my colleague's room but the room rate i booked included free internet. So i asked the same check in staff again and he told me, no only my room is free because I am Platinum member but my colleague's room will need to pay for internet. I then told him to check again the rates, he didn't even ask me to hold on and just walked into another room, checked and came out and continue his process. Only when i asked what did he find out, then only he told me the internet is free for my colleague too. People always said the hotel check in process tells you about how the hotel is run. So my conclusion of this hotel is: i won't enjoy it. A simple check in process took so long and i feel like i was begging them for a room.
When i was in the room, i realize there is no welcome fruit basket (which is normally a norm for Platinum members, but apparantly not for this hotel) so again i think i am not welcomed to this hotel. But honestly, that is fine. Of course, there is no room upgrade too, which is fine too since this is a short 3 days 2 nights business trip. But I realized the noise from the next room can be heard (there is a door connecting to the next room and the tv volume is just normal i think). Also, the air conditioning is very strong and cold when i turn it to 23C, but when i turned to 24C, there is no air blowing out at all. So now, i am turning to 23C and enduring the cold - so i guess i will suffer the whole night tonight.
In short, I will have to keep apologizing to my colleague tomorrow. Right now, I just can't wait to check out and never come back here again.
June 22, 2014
Rated 5 out of 5 by Bobk Great place to stay in Beijing
Attentive staff, excellent location and facilities, good dining options.
September 21, 2012