Rated 5 out of 5 by dude7 very hospitable
first time I stayed at westin,and all my expectation were confirmed as most other UAE hotels I visited before.
Personnel at Reception were very helpfull and with open hands to me.
Room service-high quality and fast.
Beach area secure and comfortable for turists.
April 30, 2013
Rated 5 out of 5 by bello SPG points not recognized
I had an amazing stay stay @ Westin in Dubai, but i don't understand why you don't recognize points for my stay in this hotel.
This is the second time this happens, and I need to know why as this will impact my decision to stay there again next time or elsewhere
February 14, 2013
Rated 5 out of 5 by Karen007 One of the world's most Beautiful!!!
1st time in Dubai & OMG the Hotel was absolutely amazing. Puts our 5 star hotels in Australia to shame. Hotel Staff SOOOOO helpful & truly a delight to stay there. Looking forward to going back one day. Aussie staff need some lessons in service & attitude.
November 22, 2012
Rated 4 out of 5 by Rfnb Great room & facilities
beautiful outdoor area & the beach, great room & facilities, good options for dining & tasty foods
but only thing we booked for sea view room but accommodated us in opposite site without balcony,
we intended to enjoy with sea view balcony as before.
August 22, 2013
Rated 5 out of 5 by Dany201 Resort Facilities
We had a very comfortable and relaxing stay at the Westin this weekend. The Rooms were well appointed and the service staff were courteous and knowledgable about their product.
Will definetly reccomend the property to friends , family and associates.
July 21, 2013
Rated 5 out of 5 by Freebie Hotel for Business or Pleasure
A very good hotel in great location for both business and pleasure. The hotel has a very good selection of restaurants and bars, plenty of lobby space for informal meetings and a very good pool. Only negative is that is not part of the SPG programme
August 29, 2013
Rated 5 out of 5 by Nicoli13 We had a wonderful stay
It is a perfect hotel for relaxation. The pools and beach area are very nice. The breakfast buffet has a large variety and very good quality food. The staffs are all doing a very good job. We enjoyed the short distance to Dubai Marina.
December 5, 2013
Rated 5 out of 5 by howboutcha We love this hotel!
In a word.......WOW!!! This is our new home when we travel to Dubai. The staff saw to our every need and were always warm and friendly. The pool and beach are amazing!! Food was 5 Star. We look forward to our next stay at the Westin Dubai.
July 21, 2013
Rated 5 out of 5 by Steve38 Fantastic Hotel
Fantastic hotel with huge lobby area. Very nicely build with spacious rooms and public areas. The beach and recreation area are very huge but at the same time intimate.
Pefectly done. The second stay was as excellent as the first one.
October 16, 2012
Rated 5 out of 5 by Buddie12 This hotel was very welcoming
We enjoyed our stay at the Westin, everything was excellent, staff were very helpful and the beach and facilities were excellent, would certainly recommend staying there to anyone and would certainly use the hotel again
December 10, 2013
Rated 1 out of 5 by Juliia77 Service is very terrible! The worst I have ever met!
Service is really terrible!
Example: when I came back after midnight, the guy from reception was following me till the elevator, despite the fact I showed him my room card and asked to check my passport with that one that was registered ! I could imagine what would have happened if I had left my passport in my room! He wouldn't allow me to come into my room?
Another example: if you ask staff to make laundry in 30 min, then every 10 min different people will call you and will ask if someone else did it or no. As a result it will be done in 3-4 hours.
Also everyday in the lobby you will have to look for the servant as there are nobody to serve you at all. The same at the restaurant at the seaside.
Be ready, if your room on the seaside, you will never sleep with the opened window / door on the balcony as there is Barasti club will loud music. Also wi-fi in the room disappeared every day!
Also next to the hotel there is a big building process and that's why always traffic jams!
As a result: for the same money would be better to choose another hotel in Dubai!!!!!!!!!!
There are many much better options!!!!!!!!!!!!
February 11, 2014
Rated 5 out of 5 by Munta Westin Experiance
Great hotel with great crew.
Always with a smile as they take great care of their guests.
You feel like a king when you have stayed there.
Thank you all and much appreciated for all that you have done for me and my family
June 24, 2013
Rated 5 out of 5 by Golfer19 This hotel was way above our dreams
To say we were treated well at the Westin is a understatement,the staff and facilities where way beyond anything we could imagine thankyou one and all,for making our Anniverssary so enjoyable,and the memories will last for ever.
December 3, 2012
Rated 5 out of 5 by Karl71 great facility, great service
The hotel is perfect from check-in until the check-out. The staff ist authencical friendly, the entire hotel is well maintained and clean. Only the atmosphere in the Wine Bar is not as expected in a hotel of this category.
September 9, 2013
Rated 4 out of 5 by sergii1972 the hotel is very nice
I have enjoied staying in Westin. Hotel is clean and beautiful. Location is comfortable. Designe of the hotel is also nice. Food is good (very nice selection for breakfasts). Especially impressed by Hunters restorant.
August 23, 2013
Rated 5 out of 5 by Fathi Concerns
2 tiny comments :
1-room service entered the room when i was sleeping the thing which i didnt like . 2- very poor concierge (no one talks arabic ) -
3-concierge have very poor info about activities and events in Dubai
May 20, 2013
Rated 5 out of 5 by JP11 Westin Dubai
First time to the hotel and it wont be our last. The pool and beach are great to relax and simply what the world go by. Its close to get to everything you want to see and the tour desk will arrange anything you want.
October 24, 2012
Rated 5 out of 5 by dickiet family stopover
Best family sized rooms with no messing around asking for extra beds for small children. The 2 x Queen bed rooms are fine with ample space and dont feel cramped. Seperate loo cubicle unlike some hotels!
December 8, 2013
Rated 5 out of 5 by Surya75 Excellent vacations
Large room for a family of 4: executive sea view. Executive area for snacks and drinks was great. Pool very pleasant. Drinks on the pool and restaurant were expensive. Outstanding staff. I would be back again.
August 25, 2013
Rated 5 out of 5 by AbuAhamd1 Improvemnt
I am surprised that you took from credit money to cover other expenses , but will not return to my account bsfore two weeks?
This is very negative point ,ohter hotels canceled in spot
It is like cheating
January 21, 2013
Rated 4 out of 5 by dranok Its a pitty.
The hotel Westin Dubai is very nice.
But we will never come thursday or friday, its not an hotel, its a night club via barasti, impossible to sleep trough 3am, without an information before.
February 9, 2013
Rated 5 out of 5 by Jikku Exquisite Westin
In short the stay at Westin Dubai was awesome.I loved every second. The facilities are countless and i ended up not having enough time to use everything.
I would definitely stay there the next time
August 25, 2012
Rated 5 out of 5 by RubberDuck Excellent resort to relax
With my daughter we had a very good relaxing atmosphere. Very hospitality from time of meeting n collecting at the airport to dropping back.
Got more than what we paid for. This explains it all.
May 13, 2013
Rated 5 out of 5 by jacs61 lovely hotel
great place to party or relax, the beach is just fine, the location great to party and get about the city. the hotel made us feel safe and looked after us well .
January 14, 2014
Rated 5 out of 5 by CyLuvMau Magnificent resort in Dubai
beautiful hotel with super large rooms. perfect stay in dubai. the food was great and its just great that you also enjoy Le Meridien facilities next door even if you stay at Westin.
December 5, 2013
Rated 5 out of 5 by Adam05 Great Service
Very Personal Service, follow up calls from service express. Call before check out to confirm everything ok is amazing.
Breakfast service very high and quality of food and beverage very high
May 8, 2013
Rated 5 out of 5 by BelKent Laid back luxury
Friendly and super-helpful staff, a huge room with the softest bedding on a deliciously comfy bed, perfect lap pool, relaxed dining and stunning surroundings - have I missed anything?!
February 27, 2013
Rated 5 out of 5 by cbhdbx Happy Christmas
We spent a wonderful Christmas at the Westin this year with wonderful levels of comfort and service. We left very well rested and looking forward to our next stay. Thank you all.
December 27, 2012
Rated 5 out of 5 by Phelpsey Stress relief
My wife and I had a few stressful weeks prior to our stay and looked forward to unwinding and relaxing this hotel and staff exceeded our expectations in every way.
December 3, 2013
Rated 2 out of 5 by Widey75 Poor service
Waited 20 mins to get a towel and you have to go to the bar to get your own drinks unless you dont mind waiting 45 minutes.
Management never came back to me on a complaint.
May 13, 2013