Rated 3 out of 5 by cowxie Downtown Denver
-great location next to the Walking Mall, and a few blocks from the Convention Center
-very helpful staff
-wonderful apperance and upkeep
-ensure that you don't stay in a room that backs on to the elevator shaft as they are noisy
-I felt that the extra charges for net access were petty (nickel/dime 'ish)
February 28, 2013
Rated 2 out of 5 by bizconsultant Noisy
Last week was better but the week prior was a disaster. I was working primarily from the hotel and the constant jack hammering for two days was not good. I would have booked another hotel if i knew this was the case. The last week was better but the construction should be noted to guest prior to arrival
January 10, 2013
Rated 4 out of 5 by ResortVenues Great Location and amenities
As a corporate travel agent I stay at many Starwood properties. This is one of my favorite hotels in downtown Denver. Central location on 16th St. Mall and comfortable accommodations. Please note the whirlpool is currently unavailable but should be re-opened during a larger renovation in Winter 2012.
September 25, 2012
Rated 5 out of 5 by heidi24 Perfect Anniversary Night
Loved our romantic stay for our anniversary. We had everything we needed, and found the front desk friendly and helpful. We used cash & points. We loved the 4th floor pool & view. We did not choose to dine in the hotel, but instead explored the 16th Street Mall. Thanks, SPG, for another great stay!!
September 12, 2012
Rated 3 out of 5 by VS06 Great location, rooms a bit dated
Overall the Westin was nice. The bathrooms were a little barren and did not exude any sort of Heavenly Bath qualities. The caulking around the tub was dry and cracked and the ventilation in the bathroom was very old and dirty. The location is great and room service was very good and prompt.
July 6, 2012
Rated 3 out of 5 by SIGCSEattendee too pricy charges for wireless connection
I found the hotel extremely prohibitive with no added or even expected benefits. Wireless connection is now a free commodity is almost all hotels. I found it outrageous that I had to pay for it. The fitness room was underwhelming. Room service very expensive with no obvious justification.
March 10, 2013
Rated 5 out of 5 by CopperQueen Luxury in the heart of LODO
Beautiful and luxurious in the heart of LODO, within walking distance to hundreds of great shops, bars, and restaurants. Room was comfy and quiet. V's Lounge has great atmosphere, reasonable drink prices, and wonderful bartenders. The only downside is no complimentary wifi in guest rooms.
February 22, 2013
Rated 3 out of 5 by dougie20 Nice, but
Would be nice if everytime someone shut thier door the whole floor would not shake. A little explanation for the jackhammering would have been nice. Last during winter months do not get a room on the west side unless you like to listen to the music from the ice rink until 11pm each night.
December 31, 2012
Rated 2 out of 5 by Jlem Group Stay
We had 20 people stay and rooms definitely differ in quality. I was placed in a room with no shampoo, used conditioner, and $5 alarm clock. Others in group had Ipod docking stations, etc. Escalated to Management with no real sense of concern or resolution.
Ask for a room on 12th floor.
March 28, 2013
Rated 5 out of 5 by Notanicknamekindofguy Great hotel, excellent staff
The Westin was very comfortable and, for my needs, in a great location. My room was very quiet and easy to relax in. As good as the facility was, the staff was even better. Everyone was very helpful, courteous and willing to go the extra mile to make my stay a pleasurable one.
June 20, 2013
Rated 5 out of 5 by 174151 Excellent as always
Great Westin as expected, well located with nice upgraded rooms. Staff treats you as someone special. The only drawback was that my wife and I were looking forward to the pool which ended up being closed due to construction, would have been nice if that was mentioned during check in.
March 2, 2013
Rated 5 out of 5 by CD50 Excellent Service
I have stayed at the Westin in Denver several times over the years. The service is always excellent, clean rooms, terric workout facility and the location can't be beat.
October 3, 2013
Rated 5 out of 5 by saltovar Customer Service at its best!
The staff at the Westin Hotel are top notch. I was greeted with friendly service from the bell man and front desk. Front desk assisted me with my needs. The only issue I had that was not directly related to the hotel was my SPG was not recognized due to some backoffice issue.
June 5, 2013
Rated 4 out of 5 by sfphil6262 Great Hotel and Great Location
I've stayed at this hotel a couple of times and the quality of the rooms and level of service are consistently good. It's right in the heart of what's happening in downtown Denver - everything is walkable. I'd vertainily recommend staying at the Westin next time you're in Denver.
August 6, 2012
Rated 4 out of 5 by David2013 Gret Hotel
Great location and great checkin. However, room service was a little rude. Came back 20 minutes after for tray pickup when wasnt called. He told me that the service charge and the room delivery charge was on the bill but it was 'only a little gratuity'. Kinda unnecessary to say!
January 29, 2013
Rated 5 out of 5 by Jack59 Location, location, location!!
Hotel is perfectly located for business purposes in downtown Denver, but it is just as good for families!!
Best rooftop pool in Denver with great view, great gym with basketball court! It's walking distance to everything...best of all...a short walk to Coors Field!!
July 5, 2013
Rated 5 out of 5 by Tequillabeau GREAT HOTEL AND STAFF
Hotel was great and staff was excellent. Very nice rooms and very clean.
October 21, 2013
Rated 4 out of 5 by sariset Noisy
The walls in hotel are extremely thin. The 1st night I didn't sleep at all due to people talking in the room next to me. The hotel graciously moved me but the 2nd night I could hear all the bathroom noises from the room next door. The hotel needs to work on sound proofing.
August 16, 2012
Rated 2 out of 5 by Dano15 Under construction
Was not advised hotel was under construction prior to stay.
Tried to reach hotel operator no answer, happened twice.
Hotel room door slammed shut very loud all the time.
No valet available, had to go back upstairs to front desk to reach valet.
Poor value for hotel price
January 12, 2013
Rated 3 out of 5 by Timeoff Water shut off
It is unacceptable for the water to be shut off for 12 hours. Staff indicated that the repairs took longer than anticipated, but why would i stay at a hotel without toilet or shower use?
September 18, 2013
Rated 4 out of 5 by jp1960 my stay
beautiful room, great location. room service was horrible. i had to make several calls and my food didn't arrive for almost 2 hours. very disappointed that the workout facility was under construction and it was too cold to go to the gym they were allowing us to use.
December 31, 2012
Rated 5 out of 5 by root4rockies This hotel has it all!
The newly remodeled swimming pool was a refreshing experience. The staff were all very well educated in the hospitality business of this Westin location in Denver.
The convenience of access is great for taking in a baseball game to a weekend getaway.
July 6, 2013
Rated 4 out of 5 by Valentine13 Was a great place, but.....
We picked the Westin because we knew they had very nice clean/comfortable rooms and good proximity to some nice restaurants in Larimer Square, but there were a couple of issues on the night of Feb. 14th. Having made my reservation on-line the day before, I was disapointed that I was not in the system upon check-in and had to produce my copy of my e-mail confirmation. The other issue was that our room was directly over an ice skating rink and the noise level from the music playing was annoying and distracting. After 4 hrs of listening to it, I called the front desk at 9PM to ask for a room change and was told they would look for availability and return my call. After a 20 min. wait, I had to call back to ask about the room change and was told I would be able to move to another room away from the noise which we did. Since Feb. 14th is also my wifes birthday and wanted this to be a nice experience, I want to thank the front desk for comping the bottle of wine and fruit, I would have to re-think a stay there over Valentines Day
February 16, 2013
Rated 5 out of 5 by Bryan11 Westin Denver Downtown
A Great place to stay if you want to attend a Bronco game. Concierge recommended a limo co. that took us to/from the stadium at a very reasonable price. Staff was very friendly. Rooms immaculate.
September 7, 2013
Rated 5 out of 5 by 1234567890 Outstanding front desk service
I want to thank Amy at the front desk for her excellence and going out of her way to accommodate my wife and I last weekend.
I felt very appreciated as a SPG member and my wife was so impressed with staff, room and service.
Excellent Job..Thank you.
October 17, 2012
Rated 5 out of 5 by Andrarich Always excellent service and attention
Every where you are, employees are kind, warm and welcoming. Located at a great place, close to a beautiful zone full of restaurants and shops, it is perfect for any kind of trip you plan.
September 9, 2013
Rated 5 out of 5 by BARBARA51 Great Hotel
We found this hotel to be a great facility. It met our needs as far as food, drink, etc. We were especially pleased with the location. We were able to walk everywhere downtown. We would highly recommend this hotel to anyone wanting to stay downtown.
June 3, 2013
Rated 2 out of 5 by Hangman13 Dirty Room
In my closet on the shelf, there was a lot of dust and black stuff that looked like bugs. The hotel is very tired and needs updating. I didn't see a lot of staff and was never asked how things were
August 29, 2013
Rated 5 out of 5 by Chuck97 Great place to meet
We had a 3 day meeting at the hotel and everything was great. In addition every thing I needed for my room and stay was there. The hotel is in walking distance of great places to eat and entertainment. Staff was very helpful.
July 24, 2013
Rated 5 out of 5 by Nick82 First Time In Denver
Great hotel at a great price. The location was perfect and very accessible to everything.
The ppl I dealt with were very friendly and helpful, I have already recommended this hotel to a number of my friends in the area, thanks for a great stay!
March 31, 2013