Rated 5 out of 5 by Jack59 Location, location, location!!
Hotel is perfectly located for business purposes in downtown Denver, but it is just as good for families!!
Best rooftop pool in Denver with great view, great gym with basketball court! It's walking distance to everything...best of all...a short walk to Coors Field!!
July 5, 2013
Rated 1 out of 5 by thecarshop No water
Hotel did not have water for 12 hours. No compensation or explanation. Very poor.
September 17, 2013
Rated 3 out of 5 by VS06 Great location, rooms a bit dated
Overall the Westin was nice. The bathrooms were a little barren and did not exude any sort of Heavenly Bath qualities. The caulking around the tub was dry and cracked and the ventilation in the bathroom was very old and dirty. The location is great and room service was very good and prompt.
July 6, 2012
Rated 3 out of 5 by SIGCSEattendee too pricy charges for wireless connection
I found the hotel extremely prohibitive with no added or even expected benefits. Wireless connection is now a free commodity is almost all hotels. I found it outrageous that I had to pay for it. The fitness room was underwhelming. Room service very expensive with no obvious justification.
March 10, 2013
Rated 5 out of 5 by CopperQueen Luxury in the heart of LODO
Beautiful and luxurious in the heart of LODO, within walking distance to hundreds of great shops, bars, and restaurants. Room was comfy and quiet. V's Lounge has great atmosphere, reasonable drink prices, and wonderful bartenders. The only downside is no complimentary wifi in guest rooms.
February 22, 2013
Rated 5 out of 5 by saltovar Customer Service at its best!
The staff at the Westin Hotel are top notch. I was greeted with friendly service from the bell man and front desk. Front desk assisted me with my needs. The only issue I had that was not directly related to the hotel was my SPG was not recognized due to some backoffice issue.
June 5, 2013
Rated 3 out of 5 by dougie20 Nice, but
Would be nice if everytime someone shut thier door the whole floor would not shake. A little explanation for the jackhammering would have been nice. Last during winter months do not get a room on the west side unless you like to listen to the music from the ice rink until 11pm each night.
December 31, 2012
Rated 5 out of 5 by Howie442242 First rate! The standard is set here!
From the first impression to the last, This was an awesome place. First class all the way!
September 15, 2013
Rated 2 out of 5 by Jlem Group Stay
We had 20 people stay and rooms definitely differ in quality. I was placed in a room with no shampoo, used conditioner, and $5 alarm clock. Others in group had Ipod docking stations, etc. Escalated to Management with no real sense of concern or resolution.
Ask for a room on 12th floor.
March 28, 2013
Rated 5 out of 5 by 174151 Excellent as always
Great Westin as expected, well located with nice upgraded rooms. Staff treats you as someone special. The only drawback was that my wife and I were looking forward to the pool which ended up being closed due to construction, would have been nice if that was mentioned during check in.
March 2, 2013
Rated 5 out of 5 by root4rockies This hotel has it all!
The newly remodeled swimming pool was a refreshing experience. The staff were all very well educated in the hospitality business of this Westin location in Denver.
The convenience of access is great for taking in a baseball game to a weekend getaway.
July 6, 2013
Rated 4 out of 5 by sfphil6262 Great Hotel and Great Location
I've stayed at this hotel a couple of times and the quality of the rooms and level of service are consistently good. It's right in the heart of what's happening in downtown Denver - everything is walkable. I'd vertainily recommend staying at the Westin next time you're in Denver.
August 6, 2012
Rated 4 out of 5 by David2013 Gret Hotel
Great location and great checkin. However, room service was a little rude. Came back 20 minutes after for tray pickup when wasnt called. He told me that the service charge and the room delivery charge was on the bill but it was 'only a little gratuity'. Kinda unnecessary to say!
January 29, 2013
Rated 3 out of 5 by Swimmy Great location, but there's room for improvement
This hotel is close to a lot of interesting shops and restaurants. I was there for a conference, and the food they served for our events was excellent. I am a huge Westin fan and would give this place another try in the future, but it needs some work. First, the pleasant Westin smell that's normally in the lobby was absent when I visited. The air conditioning did not work properly in the meeting rooms and got very hot. The towels in the room were extremely worn, and needed to be replaced. The pool supposedly opened very early in the morning, but the morning that I wanted to swim, the doors to the outside deck were locked. There were no towels. I notified Guest Services, but 30 minutes later there were still no pool towels. I went to the front desk and was told that housekeeping does not arrive until 7 AM.
The workout room was OK, but there were no wet wipes to clean the equipment,and there were no headphones.
One of the elevators was broken during part of my stay.
Even with all of the other problems, however, the room was comfortable and the location was great. I'd go back.
August 7, 2013
Rated 5 out of 5 by tjspence Very Accomodating Staff!
This past weekend was my cousin's wedding in Colorado Springs. When I found out the Bachelor party was going to be in Denver, I knew the Westin would be a good choice. Even before I arrived, the PBX operator I spoke with was very helpful in adding on a 3rd room when the website would not allow me to book it. Upon arrival, check-in was great and as is usually the case with these kind of events, last minute changes were necessary. Caitlin at the front desk assisted me in booking another room and even kept the same rate, no questions asked. Nicole (overnight) was very helpful when members of the Bachelor party asked for a late check out for obvious reasons. We ended up not needing it, but it was nice to know it was there. As the lone member of the party who works in the industry, my cousin entrusted me to handle the hotel rooms for the party and all members of the group had nothing but great things to say about the hotel and staff. Although I got the credit for the success, it was really due to your accomodating staff! I will be recommending this hotel to all my friends and colleagues at my hotel! Thanks again!
August 21, 2013
Rated 5 out of 5 by Chuck97 Great place to meet
We had a 3 day meeting at the hotel and everything was great. In addition every thing I needed for my room and stay was there. The hotel is in walking distance of great places to eat and entertainment. Staff was very helpful.
July 24, 2013
Rated 4 out of 5 by sariset Noisy
The walls in hotel are extremely thin. The 1st night I didn't sleep at all due to people talking in the room next to me. The hotel graciously moved me but the 2nd night I could hear all the bathroom noises from the room next door. The hotel needs to work on sound proofing.
August 16, 2012
Rated 2 out of 5 by Dano15 Under construction
Was not advised hotel was under construction prior to stay.
Tried to reach hotel operator no answer, happened twice.
Hotel room door slammed shut very loud all the time.
No valet available, had to go back upstairs to front desk to reach valet.
Poor value for hotel price
January 12, 2013
Rated 5 out of 5 by tpandkp Great!
Love the Westin, plus they are pet friendly!!!!
September 16, 2013
Rated 5 out of 5 by Kate13 Denver Westin great hotel
This was the best experience I have ever had at a Westin Hotel -- wonderful staff, and great ameneties! Especially the work out room and the pool. Definitely a great place to stay in downtown Denver.
August 6, 2013
Rated 4 out of 5 by Commodities Downtown Denver Westin
Very convenient location and lots of nearby attractions.
September 14, 2013
Rated 4 out of 5 by jp1960 my stay
beautiful room, great location. room service was horrible. i had to make several calls and my food didn't arrive for almost 2 hours. very disappointed that the workout facility was under construction and it was too cold to go to the gym they were allowing us to use.
December 31, 2012
Rated 5 out of 5 by BARBARA51 Great Hotel
We found this hotel to be a great facility. It met our needs as far as food, drink, etc. We were especially pleased with the location. We were able to walk everywhere downtown. We would highly recommend this hotel to anyone wanting to stay downtown.
June 3, 2013
Rated 4 out of 5 by Valentine13 Was a great place, but.....
We picked the Westin because we knew they had very nice clean/comfortable rooms and good proximity to some nice restaurants in Larimer Square, but there were a couple of issues on the night of Feb. 14th. Having made my reservation on-line the day before, I was disapointed that I was not in the system upon check-in and had to produce my copy of my e-mail confirmation. The other issue was that our room was directly over an ice skating rink and the noise level from the music playing was annoying and distracting. After 4 hrs of listening to it, I called the front desk at 9PM to ask for a room change and was told they would look for availability and return my call. After a 20 min. wait, I had to call back to ask about the room change and was told I would be able to move to another room away from the noise which we did. Since Feb. 14th is also my wifes birthday and wanted this to be a nice experience, I want to thank the front desk for comping the bottle of wine and fruit, I would have to re-think a stay there over Valentines Day
February 16, 2013
Rated 3 out of 5 by maggy gym
The gym was to hot. When asked to please lower the temperature a man in a suit came through held out his hands and found the temperature okay. Then the door to the pool area was propped open. The hotel needs to dobetter in that area.
June 26, 2013
Rated 5 out of 5 by 1234567890 Outstanding front desk service
I want to thank Amy at the front desk for her excellence and going out of her way to accommodate my wife and I last weekend.
I felt very appreciated as a SPG member and my wife was so impressed with staff, room and service.
Excellent Job..Thank you.
October 17, 2012
Rated 5 out of 5 by christopherh Great stay
Sarah and staff did a great job. I felt very well taken care of. This was one of my best stays. Thanks guys.
August 30, 2013
Rated 5 out of 5 by Nick82 First Time In Denver
Great hotel at a great price. The location was perfect and very accessible to everything.
The ppl I dealt with were very friendly and helpful, I have already recommended this hotel to a number of my friends in the area, thanks for a great stay!
March 31, 2013
Rated 5 out of 5 by mm63 Nice for a weekend stay.
We came into Denver for a wedding weekend. Enjoyed the location of the hotel for walking to shopping and dining. Ambiance of hotel very nice as was the staff who responded very quickly to our few requests. I would certainly return.
May 28, 2013
Rated 5 out of 5 by Jack59 Bar is set "mile high"
Everything about Denver Downtown Westin was great; from the friendly staff, to the great facilities, to the heated indoor/outdoor pool and the basketball court in the fitness center, to the spectacular view of the mountains...we love this place
November 27, 2012