Rated 5 out of 5 by KGhordon A Wonderful Stay!
I selected the Westin Maui Resort & Spa thinking I had visited in the past. However, upon arrival, I realized I was mistaken. What a great mistake to have made!
From check in to check out, my experience was first class. I was acknowledged immediately as an SPG member, and even though I booked on points and cash, I was immediately given an amazing, ocean view upgrade in a recently renovated room. The renovations were clean,simple, comfortable and created a very relaxing experience.
Throughout my stay, the service was excellent. Even when I checked out, I was able to hold on to my towel cards so that I could enjoy the pool until my departure. Also, I was given access to a hospitality suite (after I had checked out) so that I could freshen up before my flight.
I had a great experience and want to point out Joven at the front desk. Very nice, very helpful gentleman, and I was impressed that he addressed me by name as I don't believe we had been previously introduced.
The Westin Resort & Spa was exactly the relaxing setting I needed, and I am already planning my returning for February with my family!
Note: I am aware that there are still rooms awaiting renovation. Thus, my comments regrading my accommodations during this trip may not reflect the experience in those rooms.
Rated 5 out of 5 by MASH3121 Great Location
Right next to golfing, ABC store, so many activities to do at the hotel and a wonderful walk path. Great food at all hotels! Amazing luau show! Staff was amazing very helpful! Plus you get a free box of chocolates hello!!!!
Rated 5 out of 5 by vgriffie Wonderful Resort
We had a wonderful time at this resort. The waterfalls, birds ,fish, flowers, pools with caves etc. make this a true pradise. The staff were all very friendly and welcoming. We will be back. :)
Rated 5 out of 5 by Kapaluaman13 Live Love Spa Event
I would like to sincerely thank Leah and her spa team for being incredible hosts for our Live Love Spa Event. They were simply awesome!! The Front Desk was quick and courteous throughout my short stay. Thank you so much for a wonderful stay at your resort!!!
Rated 5 out of 5 by SidB Great location and property
This is a great hotel with excellent pools. Great for kids. Food is reasonably priced, as well, specially if you use the Happy Hour deals.
Rated 5 out of 5 by Bartwc Hotel has great features
Clean and nice rooms. Friendly service and great location.
Rated 5 out of 5 by Coopie Great vacation!
After reading some pretty bad reviews on Trip Advisor, I was prepared for the worst (construction). Well we just got back yesterday (11/28/13) and WOW, what a great trip! Fantastic staff, service, pool, dive instructor, towel service, hospitality, great room...I can go on and on. We stayed in the Beach Tower and upgraded to a pool/ocean view instead of a view of Whalers Village. Well worth it! I heard ZERO construction while vacationing on our 10-day stay. We traveled with an 8 year old and he had a great time on the slide and pools. The staff was TERRIFIC. I'm not a reviewer by any means...and felt I had to based on the reviews I had read previous to my stay. Really the ONLY negative I could think of (and I read this before coming) was the size of the parking spots are tiny. We rented a mid size SUV and it was quite challenging to park. A few times we had to get in on the passenger side door to get out. So I wouldn't rent a full size SUV if you're staying at this hotel. However, in the whole scheme of things? Who cares! It was a great trip at a great hotel! They even delivered a birthday cake for my husband upon request. Great stay! Looking forward to coming back!
Rated 5 out of 5 by Denk Great location and features
We enjoyed our stay at this hotel as it provided a great location (near Whaler's Village), as well as great SPG benefits. The front desk & concierge staff were very friendly, providing us with key information about the hotel. Swimming pool was excellent. Also, the hotel had a complimentary shuttle service to downtown Lahaina as well as other stops. Will stay here again.