Rated 4.2 out of 5 by 469
Rated 5 out of 5 Boston 2014
Had a great stay. Messed up a bit by not having a room with two beds as stated, but sent up a roll-up which was fine. No complaints, really.
Rated 5 out of 5 by MrsH2010 Hotel is in a great location!
As always the Westin group did not disappoint.
Rated 5 out of 5 by Kathleen21 This was the BEST staff we've ever had at a Starwood Hotel!!
This is the first time I've ever responded to one of these questionnaires but I really wanted to recognize the exceptional service we received at the Boston Westin. My husband and I visited the hotel with our three grandchildren this week and thanks to the staff we had a great experience. After experiencing a difficult traffic situation on our way to Boston we were greeted by an understanding, kind receptionist who said she was giving us an upgrade to the 32nd floor. The room was fantastic with an unbelievable view of the whole city of Boston. The concierge took time to help us pick out attractions the children would enjoy and then walked us all the way to the entrance of the nearest subway entrance so we didn't have to go out in the rain. I'd highly recommend the breakfast in the hotel as the people working there were so accommodating and the food was great. Even the porter who brought the extra cot up to our room was friendly. All in all a great hotel to stay at!!
Rated 5 out of 5 by Alfredb Nice Hotel
Great hotel. Worth the extra money.
Rated 5 out of 5 by Marlin60 Doble Conference Trip
The staff as always was great as was the room. The only suggestion I would have is better lighting in the bathrooms.
Rated 5 out of 5 by rtonn Perfect Location, Amazing View
We had a great stay for a bachelorette party this past weekend. We got a junior suite with amazing 180 degree view of the city, including the Charles River. We were all very comfortable. The bathroom was QUITE small for a suite accommodating up to 6, and there were not enough mirrors to share.
Parking is outrageous at $49/night, but to be expected in a big city.
But the hotel staff was very helpful and provided great service. The hotel is in a perfect location in backbay, with walkways to the prudential shops. We had a great stay.
Rated 5 out of 5 by Sam29 Very helpful staff. Great location.
Ideally located in the Back Bay. Helpful staff.