The Westin Bayshore, Vancouver

  • 1601 Bayshore Drive
  • Vancouver,
  • Britisch-Kolumbien
  • V6G 2V4
  • Kanada
  • Karte

Zimmer & Preise

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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 4.3 out of 5 by 391 reviewers.
Rated 5 out of 5 by Best customer service This is my first time with Westin and would diffinitely return as a customer. Travel agent made errors in my booking and the manager Les was very helpful to make sure all was corrected. Very impressed to see that Westin takes care of their customers. June 23, 2014
Rated 5 out of 5 by A great place to unwind We walked our sneakers off in Stanley Park and along the sea wall. Walked across to English Bay for a kayak adventure and a sit down on the beach. Walked to Granville Island via one of the small ferries. Had a great time shopping and even found the time to go to the Michael Bublé show at Rogers Arena. A great week at the Bayshore, a great week in Vancouver. June 23, 2014
Rated 4 out of 5 by Great location but paper thin walls The Hotel itself was wonderful, great location and views of the harbor. The walls between rooms however are paper thin. I could hear the guest next to me every time I was in my room. I also had an odd discovery when I moved the chair and ottoman, there was a handful of peanuts all over the floor. The staff was very courteous and the breakfast buffet had great variety. I would stay here again after shopping around to see what other hotels & room rates are available in the area. June 23, 2014
Rated 5 out of 5 by Great Place Everything was wonderful. I would love to come back and soon! June 22, 2014
Rated 4 out of 5 by Location Great location, walking distance to many attractions June 21, 2014
Rated 5 out of 5 by True excellence is found in your staff During my stay at your hotel all the staff were willing to go above and beyond to make sure I was looked after. Front desk staff made sure I had everything I needed and recommended things I had not considered. The maid realized that I was suffering from a brief illness and returned with herbal tea and gingerale to make sure I was OK. I am told this is what you do. Caring for your customers like this is what sets you above the others. June 18, 2014
Rated 3 out of 5 by Location, location, location... Great situation and fabulous views across the water, staff are friendly, respectful and very professional and the rooms also have great views across the harbor.. On the downside the old tower which I stayed in is showing its age, dull and dowdy (brown) colour schemes and sadly few tech facilities - few power points in convenient locations for laptops and smartphones. The TV - also fixed angle to the bed and not rotation to view from the comfortable seating. Frankly its just a little dated! June 18, 2014
Rated 5 out of 5 by Hotel has good location. The hotel is right on the water by Stanley Park. June 17, 2014
Rated 5 out of 5 by Changed my Experience My last experience with a Starwood property at a similar event was awful. I booked my stay for this conference and was left only with the Westin as a choice. I'm glad. The location of the hotel in proximity to the convention allowed for a beautiful walk in. The staff was amazing. The Green Rewards program was a perfect fit for the week. Most importantly the professional handling of the splitting of the bill and the accuracy of it all was the key in erasing an awful experience in Philadelphia. At that stay I and my roommate were overcharged and harassed by security the day before our departure for additional payment. This happened despite having payments on record and reservations that did not expire until the next day. It was an awful experience. The payment for my stay in Vancouver was handled quickly, professionally and accurately. The bell staff was amazing and fun too! Thank you for a wonderful place to stay in a wonderful city! June 12, 2014
Rated 5 out of 5 by location location location great location for all my guests coming into the city...have used your location many times.. June 12, 2014
Rated 4 out of 5 by Beautiful views The only feature I thought could be improved is the fitness area. I look for hotels that have better equipped and larger areas than this one. June 12, 2014
Rated 4 out of 5 by convention 2014 Nice place to stay, walking distance to the main attraction in downtown Vancouver, close to shopping at Robson St. , close to many restaurants a lot to choose from. Will come to that place again. June 8, 2014
Rated 4 out of 5 by Vancouver Good location for sightseeing in Vancouver. Accomodations were good as usual. June 4, 2014
Rated 5 out of 5 by This hotel has great amenities. Bathrobes in the room are longer than I've seen anywhere else. That is less revealing and more comfortable. June 3, 2014
Rated 5 out of 5 by Great location. We had a great stay as the facilities were very well maintained and the room was clean , comfortable and the location to things is great. June 3, 2014
Rated 5 out of 5 by excellent for the money I loved my stay at the Westin Bayshore. Gorgeous view from my room The bed was so comfortable. Loved the rain shower, so soothing. I give the room a 10. June 1, 2014
Rated 4 out of 5 by My recent stay. The convention facilities were perfect for a group our size. The restaurant prices were high for this area. The food quality was good in the restaurant. The service at the seawall restaurant was extremely slow. June 1, 2014
Rated 4 out of 5 by Bad Experience at Check in The check in at this hotel was terrible. The line was long and there was a loud dog barking most of the time. The process was painfully slow for 9PM on a Friday night, despite having three attendants helping at check in. One person appeared to be completing his shift and just shut down and left. There was very little acknowledgment of the problem and no attempt at any recovery. Sad. Generally this is a great location. Love the spa and the facility in general. I will return because of frequent travels to Vancouver. May 28, 2014
Rated 5 out of 5 by More comfort We stayed in room 1291 and we felt there should have been two chairs in our room with an ottoman/footstool. Our friends stayed in room 1289 and they had the two chairs and the footstool in theirs. We thought the desk was way to big in our room and took up extra space. The bed was heavenly though!! May 28, 2014
Rated 5 out of 5 by Vacation Weekend Great weekend stay with the hotel and facility. Amazing location and the desk staff was awesome! May 27, 2014
Rated 5 out of 5 by Great Vacation It was, once again, a pleasure to be able to stay at your hotel as we try to do twice a year for ten days. We experienced excellent service and courtesy from all the staff in which we came in contact. Thank you and, hopefully, we will see you all again soon. May 26, 2014
Rated 5 out of 5 by Great views We were able to open our patio doors to the wonderful outdoors and enjoy the harbor activity. May 26, 2014
Rated 4 out of 5 by Great Service Everyone at this hotel went above and beyond to create excellent customer service. I can't remember her name but I think it began with an A .. she was a concierge and went above and beyond helping me to change my flight. Also Frank a banquet server was phenomonal. We are in the service industry and i went as far as asking him to move to Ontario as he was that good. Rosie who cleaned my room was excellent as May 26, 2014
Rated 5 out of 5 by Excellent hotel My experience all around was excellent. The only thing annoying was the expected charge for WiFi in the rooms. Free WiFi access is standard at good hotels world-wide and for a top hotel in Vancouver, this charge has a sense of cheapness about it. Also, my room key de-magnetized 4 or 5 times. I greatly appreciated your friendly and attentive staff. The gym is great too. May 23, 2014
Rated 4 out of 5 by Noise Everything great until 6:30 AM Sat. A large noisy group of people had gathered outside at ground level. The disturbance lasted about 3 hours. Hotel staff said they were making a video and they (staff) couldn't do anything about it because it was not on hotel property. It seems some government office issued a permit for the production but had NO consideration for hotel guests. May 19, 2014
Rated 3 out of 5 by First ever disappointing stay at Westin Bayshore I have stayed at the Bayshore many times over several decades. I love the location and hotel and have seen it through several changes and renovations. I know it is not the newest or most posh hotel in Vancouver by a long shot but it has special appeal nonetheless. My recent brief stay was disappointing for the lack of service and I will provide 3 specific examples. First, on the evening of May 3, I attempted to call to order room service dining at about 10 PM. I called 3 times over a 15 minute period and each time there was no answer after several rings and a generic message inviting me to leave a message. Second, also on the evening of May 3, I left the hotel to walk to a nearby restaurant (since I was not able to reach anyone to order room service). When I came to the hotel main door, I looked for a staff member so that I could ask to borrow and umbrella, since it was raining. All I could see was one staff member at the reception desk serving one customer with a couple of other people in line. There was no one at the front door and no one at the concierge desk. So I was unable to borrow an umbrella. Third, during the day on May 4, I asked a staff member standing near the concierge desk where the business centre was. She waved her hand pointing in the general direction of one hallway and said "down there". Unfortunately this direction was vague and imprecise and did not help me to find the business centre. So, each of these instances was small, but in sum led to me being disappointed with my stay at the Bayshore for the first time ever and I will certainly be wary of returning. May 19, 2014
Rated 3 out of 5 by Food We were disappointed with the quality of Beef we had at our convention....it was tough and the knives didn't help. Also we had cold breakfasts even though we arrived early. May 19, 2014
Rated 4 out of 5 by Great view! All was excellent, but wish there was a bath tub in the room. May 6, 2014
Rated 5 out of 5 by Westin Bayshore This is a jewel in the heart of Vancouver, excellent service and compfortable beds and rooms. So close to great shops and art galleries. And the entrance to Stanley park. Oh and the views are spectacular. May 5, 2014
Rated 5 out of 5 by Excellent overall Staff were very welcoming and pleasant. The hotel was well kept and maintained. I attended a conference at the hotel during my stay and the conference was well staffed, lunches and snack breaks were well run and the food was very good. The only suggestion I have is to improve the work out room. It was a bit too small and the weight training options were limited. Overall, the Weston Bay Shore was an excellent venue for the conference and my stay. April 29, 2014
  • 2015-08-31T09:55:10.355-05:00
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