Rated 4 out of 5 by Bogie536 rediculous internet policy
Worst internet policy I have run into....have to pay for EACH device access! I am in a hotel 250+ nights a year...never run into this poor a policy - ANYWHERE.
November 8, 2012
Rated 4 out of 5 by TexasRad Great Hotel, Great Location
The hotel is wonderful. Beautifully appointed, clean, and very up-scale. All-around nice. It's location is superb, close to everything of interest in Vancouver with a few very nice restaurants within a short walk. The only negative is the parking situation. The parking garages are separately operated, and there is very poor communication between the hotel and the garage..... so you are basically on your own, and the fees are outrageous for a self-park facility. I was overcharged by the garage after being told by the garage attendant that I needed to pay them first, and then take my receipt to the hotel to be "credited" and to receive a hotel "parking pass" which would allow me to stay additional time (very confusing). When I approached the hotel guest receptionist with my receipt from the parking garage, she basically told me that she couldn't give me a parking pass unless I then paid her (thus paying twice, which would be $72!). I was a bit irrate. The hotel receptionist was not the least bit helpful or accomodating. If I had the time and inclination, I would have spoken directly to the hotel manager. This should not happen to guests at such a nice place.
July 25, 2013
Rated 5 out of 5 by NikoF Excellent Hotel
Absolutely loved the hotel's amenities, views, and staff. I've stayed at different locations in Vancouver, but Coal Harbor is far and away the best location.
June 14, 2012
Rated 4 out of 5 by mdase My room with a view
An outstanding view from my room I have been having for 6 days a tremendous view of sunrise, mountain, water and greenery a rare view you ever can see.
May 10, 2013
Rated 3 out of 5 by Mairi25 High internet charges are unwelcoming!
The Westin Bayshore is well-situatuated, the staff are friendly and welcoming and the beds are comfortable.
The $15 per day per device fees charged for internet access I found dated, unwelcoming and inconvenient. This is a conference hotel, there will be many people who are visitng on business and need to keep up with email. Overseas visitors (whose smart phones are not networked to a mobile provider ) are particularly affected.
On top of a reasonably expensive room I paid 5 days of internet access. When we asked the conference organsiers about a login, they reporte that the internet charges were probitively high and not affordable within the conference budget.
The net result is that guests feel exploited. The additional cost tot he hotel of guests making use of wifi internet is minimal - and yet the charges are high. So we feel cheated. which undermines all other efforts to make guests feel welcome.
I should finish by noting that in a limited area of the lobby free internet access is available but it is not useful for those who need more to work - although probably sufficient for a holiday maker needing to check email quickly.
September 25, 2012
Rated 5 out of 5 by JJJO Wonderful views
Our corner room on the 18th floor had amazing views from both windows.
August 28, 2013
Rated 4 out of 5 by Mac301 Great views and excellent restruarants close.
The shower area in Jr. Suite to small.. All other room area just fine! Be sure to request view if available! Beautiful facing harbor and mountains.
April 21, 2013
Rated 3 out of 5 by Maverick009 Rooms
Stayed here a few times but was the the first time that they put us in the orginal building, would not stay again, make sure you book the new tower.
April 1, 2013
Rated 5 out of 5 by TJ115 Outstanding staff and location
Unparalleled views, professional and attentive staff. Will definitely come back again and again. Concierge knowledgeable and first rate.
June 16, 2013
Rated 5 out of 5 by Marty46 Always a welcome
Great, friendly, helpful people from one end of the spectrum to the other, made my stay an experience to be remembered with pleasure, as usual.
August 4, 2012
Rated 4 out of 5 by E7R1I1 Excellent location and views
This hotel is very well located with perfect views to Stanley park, the lake, buildings, mountains and the bay
Room is small for the price
March 18, 2013
Rated 5 out of 5 by Budd601 Outstanding guest facilities
Every request asked of the staff was handled courteously and professionally. A job well done, looking forward to our next stay. A+ rating.
October 24, 2012
Rated 5 out of 5 by NONi Great Hotel
I was here for a conference and I loved this hotel. Great view, great location with lots of good restaurants just few blocks away.
May 23, 2013
Rated 5 out of 5 by SHAKLA Beautiful Property
Lovely setting, friendly staff. Thank you for the bathroom lighted make-up mirror!!
August 7, 2013
Rated 5 out of 5 by Maggie44 Beautiful Location
This hotel has everything - beautiful hotel, great staff, great location, and all the amenities. The concierge was very helpful.
November 7, 2012
Rated 5 out of 5 by Garth Excellent Hotel
Stay at the Bayshore numerous times throughout the year and find it always very accomodating, clean and a very helpful staff.
January 3, 2013
Rated 4 out of 5 by RJRJ Comfortable and
Comfortable hotel in a great part of town. Renovated but still enough frills to make it cool. Right on the waterfront!
March 11, 2013
Rated 5 out of 5 by Touky Excellent Room & Excellent Service
Emily at the front desk has made our stay an exceptional experience. She was so wonderful and very welcoming.
February 18, 2013
Rated 5 out of 5 by Plooh Great Hotel
Wonderful place to stay. I would recommend this hotel to anyone. Front desk was helpful and very courteous.
March 31, 2013
Rated 2 out of 5 by Mel59 Hotel was not up to par
It simply did not meet my value expectations - paying for internet and 888 calls was a first for me in years.
November 2, 2012
Rated 3 out of 5 by RPWJB Internet access should be free
All good except the charge for Internet access. Rooms are not cheap, Internet access should be included
April 6, 2013
Rated 4 out of 5 by stembil very good location
poor amenities in the room
August 22, 2013
Rated 1 out of 5 by propman worst day in travel
This was a terrible experience it ruined our vacation
August 2, 2013
Rated 3 out of 5 by Sunndyday63 You pay for location
I paid extra for a harbor view. it was a peeka boo view if you stuck your head out off the deck. The room was decent. The bed was OK, obviously well used as it had a concave spot. The bathroom was nicely updated with budget conscious but nice things. No microwave. Any additional items were excessively expensive. We had a group deal so WIFI and parking were reasonable in the deal. I would not use this hotel privately. A friend had 2 pop deliverd to their room as there are no vending machines on premises. It cost them 12.00. The restaurant was to expensive to eat at. Small items from room service were quite expensive and there is a delivery charge and tip added on top.. which isn't a big deal on it's own. Probably a good idea considering the budget few would be inclined to add any with the cost of things. They did give me some points for the room view issue and a strong apology. The staff were nice. I didn't need my room cleaned and they were quick to bring my any needed things when asked. Location is excellent. Hop Harour Air from the island and quick walk up the seawalk. Beautiful surrounding and nice area. Lots of runners in the area. One rough creepy looking guy gave me hard time.
March 15, 2013
Rated 4 out of 5 by 2013ab this hotel is well located
If you like the vibrant West End this is the place to stay everyhing well within walking distance
February 19, 2013
Rated 5 out of 5 by spgcan Great Stay
The views and proximity to Stanley Park are fantastic. Great place to stay when in Vancouver.
October 4, 2012
Rated 5 out of 5 by Cruz33 Fabulous views
Really fabulous hotel and great views from my room. Good food, although a little expensive.
May 29, 2012
Rated 5 out of 5 by micksue This hotel is very comfortable
This hotel has great comfortable beds
which means every thing to people in our age group
December 15, 2012
Rated 5 out of 5 by AngA Great experience
Staff were very friendly and accomodating. Excellent service! thanks you.
May 31, 2013
Rated 4 out of 5 by Boots54 Great Hotel
A vey fine Hotel. Well maintained. Great rooms. Great pool.
July 3, 2013