Rated 4 out of 5 by Chuck13 Vancouver
Good location for sightseeing in Vancouver. Accomodations were good as usual.
June 4, 2014
Rated 5 out of 5 by Rose04 This hotel has great amenities.
Bathrobes in the room are longer than I've seen anywhere else. That is less revealing and more comfortable.
June 3, 2014
Rated 5 out of 5 by Kurt64 Great location.
We had a great stay as the facilities were very well maintained and the room was clean , comfortable and the location to things is great.
June 3, 2014
Rated 5 out of 5 by sand14 excellent for the money
I loved my stay at the Westin Bayshore. Gorgeous view from my room The bed was so comfortable. Loved the rain shower, so soothing. I give the room a 10.
June 1, 2014
Rated 4 out of 5 by Twentyohone My recent stay.
The convention facilities were perfect for a group our size. The restaurant prices were high for this area. The food quality was good in the restaurant. The service at the seawall restaurant was extremely slow.
June 1, 2014
Rated 4 out of 5 by JLGNW Bad Experience at Check in
The check in at this hotel was terrible. The line was long and there was a loud dog barking most of the time. The process was painfully slow for 9PM on a Friday night, despite having three attendants helping at check in. One person appeared to be completing his shift and just shut down and left. There was very little acknowledgment of the problem and no attempt at any recovery. Sad. Generally this is a great location. Love the spa and the facility in general. I will return because of frequent travels to Vancouver.
May 28, 2014
Rated 5 out of 5 by GA1979 More comfort
We stayed in room 1291 and we felt there should have been two chairs in our room with an ottoman/footstool. Our friends stayed in room 1289 and they had the two chairs and the footstool in theirs. We thought the desk was way to big in our room and took up extra space. The bed was heavenly though!!
May 28, 2014
Rated 5 out of 5 by mark1717171 Vacation Weekend
Great weekend stay with the hotel and facility. Amazing location and the desk staff was awesome!
May 27, 2014
Rated 5 out of 5 by Chutney Great Vacation
It was, once again, a pleasure to be able to stay at your hotel as we try to do twice a year for ten days. We experienced excellent service and courtesy from all the staff in which we came in contact. Thank you and, hopefully, we will see you all again soon.
May 26, 2014
Rated 5 out of 5 by gb14 Great views
We were able to open our patio doors to the wonderful outdoors and enjoy the harbor activity.
May 26, 2014
Rated 4 out of 5 by Poolah Great Service
Everyone at this hotel went above and beyond to create excellent customer service. I can't remember her name but I think it began with an A .. she was a concierge and went above and beyond helping me to change my flight. Also Frank a banquet server was phenomonal. We are in the service industry and i went as far as asking him to move to Ontario as he was that good. Rosie who cleaned my room was excellent as
May 26, 2014
Rated 5 out of 5 by Martytb Excellent hotel
My experience all around was excellent. The only thing annoying was the expected charge for WiFi in the rooms. Free WiFi access is standard at good hotels world-wide and for a top hotel in Vancouver, this charge has a sense of cheapness about it. Also, my room key de-magnetized 4 or 5 times. I greatly appreciated your friendly and attentive staff. The gym is great too.
May 23, 2014
Rated 4 out of 5 by Simpsjim Noise
Everything great until 6:30 AM Sat. A large noisy group of people had gathered outside at ground level. The disturbance lasted about 3 hours. Hotel staff said they were making a video and they (staff) couldn't do anything about it because it was not on hotel property. It seems some government office issued a permit for the production but had NO consideration for hotel guests.
May 19, 2014
Rated 3 out of 5 by kjd2014 First ever disappointing stay at Westin Bayshore
I have stayed at the Bayshore many times over several decades. I love the location and hotel and have seen it through several changes and renovations. I know it is not the newest or most posh hotel in Vancouver by a long shot but it has special appeal nonetheless. My recent brief stay was disappointing for the lack of service and I will provide 3 specific examples. First, on the evening of May 3, I attempted to call to order room service dining at about 10 PM. I called 3 times over a 15 minute period and each time there was no answer after several rings and a generic message inviting me to leave a message. Second, also on the evening of May 3, I left the hotel to walk to a nearby restaurant (since I was not able to reach anyone to order room service). When I came to the hotel main door, I looked for a staff member so that I could ask to borrow and umbrella, since it was raining. All I could see was one staff member at the reception desk serving one customer with a couple of other people in line. There was no one at the front door and no one at the concierge desk. So I was unable to borrow an umbrella. Third, during the day on May 4, I asked a staff member standing near the concierge desk where the business centre was. She waved her hand pointing in the general direction of one hallway and said "down there". Unfortunately this direction was vague and imprecise and did not help me to find the business centre. So, each of these instances was small, but in sum led to me being disappointed with my stay at the Bayshore for the first time ever and I will certainly be wary of returning.
May 19, 2014
Rated 3 out of 5 by pippa42 Food
We were disappointed with the quality of Beef we had at our convention....it was tough and the knives didn't help. Also we had cold breakfasts even though we arrived early.
May 19, 2014
Rated 4 out of 5 by darren3 Great view!
All was excellent, but wish there was a bath tub in the room.
May 6, 2014
Rated 5 out of 5 by Jasonbehr Westin Bayshore
This is a jewel in the heart of Vancouver, excellent service and compfortable beds and rooms. So close to great shops and art galleries. And the entrance to Stanley park. Oh and the views are spectacular.
May 5, 2014
Rated 5 out of 5 by SPGlovinit Excellent overall
Staff were very welcoming and pleasant. The hotel was well kept and maintained. I attended a conference at the hotel during my stay and the conference was well staffed, lunches and snack breaks were well run and the food was very good.
The only suggestion I have is to improve the work out room. It was a bit too small and the weight training options were limited.
Overall, the Weston Bay Shore was an excellent venue for the conference and my stay.
April 29, 2014
Rated 4 out of 5 by pguru One of the better hotels in Vancouver
Let me tell you first what my family liked- Breakfast, especially the pastries, service at CURRENTS, the breakfast place, the indoor pool, (cozy and warm) and the proximity to STANLEY PARK. Also the view of the marina. Valet parking staff, excellent.
What I did not like- Check in staff was average, the priority desk for SPG elite members is not really what it says. We were initially upgraded to a Junior Suite in the main building on level 2, STAY AWAY. you are better off with the TOWER rooms. Rooms are on the smaller side.
April 22, 2014
Rated 1 out of 5 by Dawn64 Worst experience in a hotel
My husband and I booked a room at the Bayshore Hotel in Vancouver on Valentine's Day weekend. We stayed on the Sat. Night instead of purchasing the Valentine's getaway pkg. The weather that night was cold and damp. I was looking forward to a nice hot bath, but was told that only suites and rooms with double beds had baths. We wanted to sleep together so we had a room with a king bed.The next morning we were awakened to the loud music and sliding doors of the guests above our room. The only high point was the brunch we were served the next day. We will never stay in this location again. I do not recommend this location to anyone who wants to enjoy a hot bath or a quiet stay in their room.
February 20, 2014
Rated 5 out of 5 by johnson3 Stayed for the wedding show
We stayed here because of the wedding show, and we were so pleased that we did. Staff were friendly and helpful. Beautiful views and good location
January 18, 2014
Rated 4 out of 5 by LMD13 Great Hotel
Not a bad thing to say...the view and location is great...you're still in the city but it feels very private and away from it all. the staff were great...the hotel was extremely clean.
December 27, 2013
Rated 3 out of 5 by Overnighter2013 Deluxe Waterfront Room Upgrade Disappointment
We booked 2 nights to attend a Christmas party in Vancouver. We upgraded to the "Deluxe Waterfront" room and paid the premium to do so. We were assigned a 5th floor room overlooking the marina. Not bad, but certainly not a "Deluxe Waterfront" room.
Others in our party who booked, and only booked a single night, were given a 14th floor room overlooking the harbour.
Was this because it was our first time staying at a Westin facility? If so, it left a slightly less than perfect impression.
The room was clean, other than the Jujube on the floor at the edge of the bed and scuff marks on the skirting.
The bed was very comfortable with nice linen. We had 2 good sleeps.
I would still recommend staying here, but would suggest checking out your "room with a view" first.
December 17, 2013
Rated 3 out of 5 by social Not your hotel if you plan on meeting for dinner or a drink
Before, during and after a conference attendees and organizers are looking for a place to chat or plan for the next day. This hotel doesn't provide a place to meet at the end of the day. There is a nice place for breakfast and lunch but forget sitting down after a long day of sessions. There is no bar where you can meet people and mingle - except for a small bar that is hidden and doesn't stay open past 10:00 on a Sat. night.
December 12, 2013
Rated 5 out of 5 by Doug1776 Always a fun Experiance,
We brought our 11 month old Boarder Collie and she enjoyed the staff and other guests as much as we did. We have found that over the years the staff goes out of their way to make every ocation special. My wife is a diplomats daughter and she prefers to spend every birthday at the Bayshore Westin. She isnsts that this is the finest hotel ithat she has ever stayed in anywhere in the world.
December 10, 2013
Rated 4 out of 5 by GRP1921 Good Location, Great Service
I stayed at the Bayshore for 2 nights. The hotel is close to most Downtown venues (and shopping) and right along the water, and not far at all from Stanley Park. The hotel staff were very friendly and their assistance / service was quick and they were always pleasant. The only thing that made me scratch my head was that at one point 3 days worth of newspapers were piled outside of a guest room. Overall, good value and I will certainly stay here again.
December 7, 2013
Rated 4 out of 5 by acemanbok westin has great service
Staff are welcoming, helpful and knowledgeable.
December 3, 2013
Rated 4 out of 5 by Dotty2 Convention Stay
The Hotel was clean and inviting. Great service and friendly staff. Good venue for the convention we attended.
November 26, 2013
Rated 4 out of 5 by Tina100 Dance Competition
We were booked into a tower room. Having stayed last year on the other side, where young girls can be found in every hallway, I completely appreciated the quiet! The tower rooms are much larger, the view was breathtaking, and the room was PERFECT! The close proximity to shopping and Stanley Park made this an ideal location. I think parking prices were a little crazy, but other than that...perfection!
November 25, 2013
Rated 4 out of 5 by Sandy69 Over all very good, but a couple of minor issues.
Over all, the staff was amazing and the food was very good, but there were a couple of issues. The room service pizza was very poor, and despite expressing my disappointment with what tasted like a frozen pizza, they did not follow up with me. Upon departure, one staff member plunked my heavy luggage down with a "There ya go" after he brought them from storage. I had interrupted his google image search (the porter was helping someone else), and neither he nor the doorman offered any help as I struggled to get the luggage to my vehicle. It is too bad that these incidents had to blemish an otherwise excellent stay.
November 23, 2013