Rated 4 out of 5 by PFCC14 Excellent location
Only complaint was difficulty of internet access.
August 10, 2014
Rated 5 out of 5 by Acnaibian Perfect for Stanley Park Adventurers:-)
If you are wanting simple access to Stanley Park (or even the aquarium) for biking, walking, or running this hotel is perfect. Park your car and you don't need it for the duration of your stay.
August 5, 2014
Rated 5 out of 5 by Harlee07 Great Customer Service
This is the second time we have stayed at the Westin, and we were even more impressed with it than the last time. The room was beautiful, clean, and had a spectacular view. Each staff member proved to be very courteous, helpful and in a word - "TOP NOTCH"! We can't wait to return to Vancouver and the Westin again.
July 28, 2014
Rated 3 out of 5 by neiljadman Location, location, location...
Great situation and fabulous views across the water, staff are friendly, respectful and very professional and the rooms also have great views across the harbor.. On the downside the old tower which I stayed in is showing its age, dull and dowdy (brown) colour schemes and sadly few tech facilities - few power points in convenient locations for laptops and smartphones. The TV - also fixed angle to the bed and not rotation to view from the comfortable seating. Frankly its just a little dated!
June 18, 2014
Rated 5 out of 5 Fantastic Hotel
Stayed at this hotel the night after my cruise and it really is a magnificent hotel. The lobby is big and open and the rooms are in great shape offering modern, clean luxury in every corner.
The free wifi in the lobby area was particularly useful. Both the indoor and outdoor pools are excellent. Our room was also ready for us even when checking in at 1000am. The staff were very friendly and helpful and really couldn't do enough for you.
I would highly recommend this hotel and if I am in town again will definitely be staying at this Westin.
June 24, 2013
Rated 4 out of 5 by Leigh26 Great location but paper thin walls
The Hotel itself was wonderful, great location and views of the harbor. The walls between rooms however are paper thin. I could hear the guest next to me every time I was in my room. I also had an odd discovery when I moved the chair and ottoman, there was a handful of peanuts all over the floor. The staff was very courteous and the breakfast buffet had great variety. I would stay here again after shopping around to see what other hotels & room rates are available in the area.
June 23, 2014
Rated 5 out of 5 by BigDaddyBubba Great Location
On the seawall close enough to walk to Stanley Park and restaurants / shops. Staff was incredible and short walk / cab ride from waterfront train station.
August 5, 2014
Rated 5 out of 5 by FatPedro Beautiful property by the harbour
Excellent service by all staff members. Great for walks along the harbour and into Stanley Park.
August 7, 2014
Rated 4 out of 5 by pguru One of the better hotels in Vancouver
Let me tell you first what my family liked- Breakfast, especially the pastries, service at CURRENTS, the breakfast place, the indoor pool, (cozy and warm) and the proximity to STANLEY PARK. Also the view of the marina. Valet parking staff, excellent.
What I did not like- Check in staff was average, the priority desk for SPG elite members is not really what it says. We were initially upgraded to a Junior Suite in the main building on level 2, STAY AWAY. you are better off with the TOWER rooms. Rooms are on the smaller side.
April 22, 2014
Rated 5 out of 5 by MiriRoss Most beautiful view
Lovely stay - thank you all for the super room and for being kind.
Great staff and we had alot of fun.
August 6, 2014
Rated 3 out of 5 by KGYA Average Hotel with Great View
Disappointed with this Westin.. We arrived with two other friends and ended up on two different floors. The rooms were booked a month or so before we arrived and yet they put us on separate floors, 4th and 9th.. The hot water in my Harbour view room was not working.. A maintenance guy had to spend an hour or so to fix it... The carpets in the hallways on the 4th floor were stained and old. The place needs a good paint job as well.. I don't think this Hotel was renovated in a very long time... For me it was disappointing considering the rooms with a Harbour view were over $300/night... Great location though... The staff member at the front desk did make an effort to resolve the issue with the hot water and did whatever she could to help make our stay enjoyable.. Overall an average stay... I will probably choose another location next time I am in Vancouver....
July 7, 2014
Rated 5 out of 5 by Watson week-end stay
Great location. Staff very helpful breakfast menu was great and serviced my wives food allergies. We had a lovely walk in Stanley Park and were able to walk to a great restaurant for dinner. We will be back. Of course the sunshine helped but I think even in the rain the location would be good.
July 27, 2014
Rated 5 out of 5 by Jim247 Great hotel experience for any occasion
The Westin Bayshore is a home away from home for my regular business travel to Vancouver. The hotel sits on one of the finest properties in Vancouver. Near Stanley Park and downtown the hotel is right on the waterfront with spectacular views. The staff is some of the best I have encountered. I would recommend this great location when travelling to Vancouver for a short business trip or an extended stay to relax and enjoy the city of Vancouver.
July 2, 2014
Rated 5 out of 5 by EazyBrian The Westin Bayshore Staff are wonderful
Had a wonderful week , were treated like royalty.
August 7, 2014
Rated 5 out of 5 by Jordan1964 Good hotel, good location, flexible and friendly staff
I stayed on level 5 of the Tower and found the room to be spacious and comfortable, with pretty much everything I expected.
I was pleasantly surprised by the location, as I had thought it was going to be slightly outside the main part of the city, but I found walking around Vancouver absolutely no problem.
I was also very pleased when the hotel offered to give me an extended check out time of 3pm, which helped my arrangements significantly.
June 30, 2014
Rated 5 out of 5 by Masydoc Amazing, friendly, clean and welcoming
I was part of a team who planned an event at the Westin Bayshore!!!
The Westin team is amazing, they are very professional with just right amount of personal touches to make everyone feel like part of the Westin family!!!
Thank you to each and every one!
July 28, 2014
Rated 5 out of 5 by uniongirl Great Atmosphere
I stayed at the Westin Bayshore for a convention. The staff were excellent - both for the convention and me personnally.. would definitely stay again..
August 2, 2014
Rated 5 out of 5 by EddieZ Another great stay
All encountered staff were friendly and helpful as always.
August 5, 2014
Rated 4 out of 5 by Steve2k Good, not perfect
Tops: location, beds, service
flops: very small bathroom, water pressure shower, sound insulation of the room, WiFi
Making guest crowd the lobby for working on a very slow Wifi instead of offering free WiFi in rooms is outdated.
July 29, 2014
Rated 5 out of 5 by bruceb Just Perfect
We returned from an Alaskan Cruise and a 5 day tour of Vancouver Island - spent, sweaty, fatigued and exhausted. The Westin was a welcome port in a storm. We were able to shower and refresh in luxury, sleep well in a beautiful setting and continue our journey. This was made all the more pleasant because of the close walking distance to great restaurants, biking at Stanley Park and easy access to downtown venues.
July 6, 2014
Rated 5 out of 5 by pc49 5 day stay
great service, clean, great location,
August 5, 2014
Rated 4 out of 5 by Jnorton Good location
Good location close to downtown.
August 4, 2014
Rated 3 out of 5 by Overnighter2013 Deluxe Waterfront Room Upgrade Disappointment
We booked 2 nights to attend a Christmas party in Vancouver. We upgraded to the "Deluxe Waterfront" room and paid the premium to do so. We were assigned a 5th floor room overlooking the marina. Not bad, but certainly not a "Deluxe Waterfront" room.
Others in our party who booked, and only booked a single night, were given a 14th floor room overlooking the harbour.
Was this because it was our first time staying at a Westin facility? If so, it left a slightly less than perfect impression.
The room was clean, other than the Jujube on the floor at the edge of the bed and scuff marks on the skirting.
The bed was very comfortable with nice linen. We had 2 good sleeps.
I would still recommend staying here, but would suggest checking out your "room with a view" first.
December 17, 2013
Rated 3 out of 5 by doug20at20google Green option for towels, linens meant no room service at all
Like many hotels these days, the Westin Bayshore Vancouver offered guests the ecologically friendly and water-conserving option to not have towels and bed linens changed every day. I chose to do this as I usually do. However, unlike other hotels, at the Westin this choice meant no room service at all: trash not emptied, in-room coffee not replaced, in-room dining dishes not picked up, bed not made, etc.. Was also disappointed by price/performance ratio of wireless services. Other than that, the room met my expectations.
September 9, 2012
Rated 5 out of 5 by roy101 Great Experience
The hotel is in an excellent location! The facilities are wonderful and the staff were very professional and helpful. The view of the harbor from our balcony was awesome and we loved that you could open the large patio door size windows and enjoy the sights and sounds of outside. The room was very clean and comfortable.
July 17, 2014
Rated 5 out of 5 by EmilieSoleil Amazing hotel!
What an amazing hotel to stay at in Vancouver. I would recommend this to everyone. A great view and very helpful staff. Not to mention the Starbucks in the hotel is a great plus. Hotel is modern and very accessible to anywhere from Vancouver. Highly recommended
July 22, 2014
Rated 2 out of 5 by Elaine2 Disappointing
Rooms were not of the standard I would expect in Westin hotel. Housekeeping failed to show up. I did not get the room type I requested. Room service meal was average. Room service did not come to pick up my tray. It stayed in my room for 2 days. Breakfast in dining room was average - omlette was burnt and not good. Overall very disappointing stay.
July 12, 2014
Rated 4 out of 5 by madrone cleanliness
While the room itself was great, the hallway could have used a good thorough cleaning. The carpet edges hadn't seen a vacuum cleaner in some time.
July 27, 2014
Rated 5 out of 5 by LB68 Unforgettable exprience
What can I say? The staff were phenomenal, the facilities amazing and the property was beautiful. Thank you so much!
July 28, 2014
Rated 4 out of 5 by RobbieBird Great location and lovely staff but a coupla quirks
THe location of this hotel cannot be beat in Vancouver, IMO. Gorgeous views in many (most??) of the rooms. The staff is so easygoing, helpful, and friendly - they really try to please. I genuinely enjoyed interacting with the staff. The rooms I've stayed in have been realtively spacious, I highly recommend a corner room in the modern tower if you can get it. The modern tower is nice, the Traditional wing is not as nice IMO. This is an old original concrete building and I think that makes for some relatively quiet rooms. Also in the modern tower, there are only very few rooms on each floor, that was something I really appreciated as I'm sensitive to room noise. The only thing I thought was strange, and I cant remember if I've seen this in other Westins, is that our bathroom was on the small side (given we were in a King room) and it had a sort of glass half-wall in the shower - ie no way to completely close off the shower, no shower door. nothing between the toilet, sink, and shower but a small half-wall of clear glass. Hard to explain but I dont thin kits a good design. water went over the floor every time we took a shower. there is no privacy whatsoever with this bthrm/shower setup - no matter how well you know each other, it is awkward for more than one person to be in the bthrm. The other thing that was surprising was the health club - really minimal and only one bthrm/shower combo room to use after the pool. I think the focus is on the outdoor pool which is quite nice, watch for the local otter that likes to take a swim! Overall this is a lovely hotel, if slightly impersonal due to the huge lobby areas and tons of convention-goers. Yet the genuine warmth of the staff (from the housekeepers to valet to concierge to front desk - all lovely people) really makes it a fun experience. The parking is VERY pricey but extremelly convenient, and the valets will really try to accomodate you, they even helped us mount up our bikes on our car, which is a pain to do without some help.
August 10, 2014