Rated 4 out of 5 by jrwjr GREAT LOCATION
Hotel had a great location for all the downtown Portland activities and was well kept.
July 22, 2013
Rated 5 out of 5 by JJFamily Excellent Stay!
We especially loved the shower. Only aspect missing was that the hotel does not have a pool.
July 17, 2013
Rated 5 out of 5 by anonymous101 Will come again
Great hotel, perfect location. Staff was so friendly and helpful, I did not want to leave. Hotel was clean, organized and professional. Could not ask for more.
October 22, 2012
Rated 5 out of 5 by Moris66 Fanstastic experience with frist class service!
Accommodations, food and location were fantastic. But the service-value ratio was what truly impressed me about this hotel.
June 14, 2013
Rated 4 out of 5 by Tweetums A very nice experience
Didnt like the pillows. Bathroom floor dirty, not mopped. The girls at the front desk were SO helpful. We enjoyed the bar very much. We would come back.
November 3, 2012
Rated 4 out of 5 by Huntington65 Wonderful location for dining
Outstanding location. Our 3rd stay at this property. Many outstanding restaurants within walking distances, and good access to the trams. A favorite.
December 30, 2012
Rated 3 out of 5 by SilkenLove HD Flat Panel TVs - NO HD Programming?
I have been staying at this property on and off for over four years now. The property is very nice, with an onsite restaurant that serves delicious food. The hotel lobby, front desk and lounge area all went through a renovation a while back and the atmosphere is very nice now. Generally, the staff at the front desk are pleasant to me when I approach for check-in. However, this time around I was not acknowledged for being a Platinum member nor asked about which amenity I preferred; I had to request the "GoGreen" points in lieu of housekeeping [instead of being asked]. I will say, however, that the staff did accommodate me with an upgrade to a Studio Suite [after I asked], which was helpful and appreciated.
NEEDS ATTENTION: For the last three years I have mentioned to numerous staff and front desk management the unacceptable fact that they are still pushing out analog programming on their TVs. Also, to add insult to injury, the rooms have flat panel HD TVs. The OnDemand movie selection is abysmal, I counted roughly 10 movies to select from and again, no HD programming to be found. As a Westin-branded property the entertainment system needs to be upgraded and fast. You can only say that the property is "in process" of upgrading, for only so long ... but for three years?
August 9, 2013
Rated 5 out of 5 by Lee7473 Clean, upscale and professional staff
We had never stayed at the Westin before. We were very pleased with our hotel experience, and it's great location downtown. We will be back.
March 26, 2013
Rated 4 out of 5 by gibby Portland Westin-Great experience!
Excellent staff, very comfortable rooms, great beds. Easy walking access to downtown and train (10 block walk) Highly recommended!
April 5, 2013
Rated 5 out of 5 by JDawg Great location!
First time in Portland and my cousin recommended the Westin. We LOVED our room, the location, super helpful staff and beautiful decor!
November 25, 2012
Rated 5 out of 5 by flacco This hotel has a great location downtown
Service was excelent. amelia at the front Desk was exceptional !!!! she deserves a raise!!!!!
June 20, 2013
Rated 5 out of 5 by Tinsheep So comfortable.
Nice location - super comfortable. would stay here again no question. Valet guys were fantastic and helped make it a great stay.
August 18, 2012
Rated 4 out of 5 by MAGIC ROOM 1606
THIS ROOM IS AN ADJOINING ROOM AND YOU CAN HEAR PEOPLE TALKING NEXT DOOR VERY EASILY. AFTER WE MOVED TO 1503 WE HEARD NO NOISES.
April 24, 2012
Rated 5 out of 5 by LeRoy Love staying here!!
Your staff is outstanding! My room was very very comfortable. I will make it a point to stay at the Westin as often as I can.
May 9, 2012
Rated 5 out of 5 by Bob84 Perfect hotel and location
You couldn't ask for a nicer staff and the cleanest rooms. Great resturant attached to it. I would stay again.
May 7, 2013
Rated 5 out of 5 by JayDen Lovely hotel
Lovely hotel.Wonderful location. Desk staff
are outstanding..as well as the doormen.
Gorgeous White Tea fragrance throughout
August 17, 2012
Rated 5 out of 5 by Scooter This hotel has a great location.
If your looking for a nice centrally located spot that provides access to a great downtown spot then this is the spot.
March 20, 2013
Rated 5 out of 5 by SeattleSPG Favorite Westin
I travel a lot both alone for business and for leisure with my now-2 year old, It is a rare treat when a hotel hits the nail on the head for both a solo business traveler AND a family traveler. The Portland Westin is just that hotel. From the valet to the bellhops to the front desk, the staff at the Westin Portland are awesome. I received great customer service before my stay when calling to arrange 2 adjoining rooms and a (heavenly) crib. When checking in, the front desk gave my daughter a Westin Kids Club pack with a rubber duckie, a night light and even outlet covers for our room. The rooms were perfect (and adjoining, as promised) and the service in the lobby lounge was great- kids can sit on the lobby side of the bar, where the happy hour menu made for a great little dinner. The staff provided great recommendations for family friendly dining and overall, made this a memorable and pleasant stay. The greatest testament to the quality and attention to service of this hotel (and other SPG members will know what I mean) is that I still recieved this service/room/experience while traveling on points!! This was our 6th stay at the Westin Portland and we'll be back!
July 27, 2012
Rated 5 out of 5 by beachqueen excellent location
besides the great location in downtown portland, the service of the staff excedes. comfy room and great food available.
August 20, 2012
Rated 5 out of 5 by Spb2nyc Great design
Very good hotel. Nice design, great location. Bed was very soft, softer than another Westins, I prefer more hard beds.
June 16, 2012
Rated 5 out of 5 by Ginny60 Great rooms
I have stayed at this hotel several times and have never been disappointed. Very confortable rooms and great staff.
May 17, 2012
Rated 5 out of 5 Great room, great views, great service
Everything was amazing from the time we got there. The staff was friendly and helpful and the hotel was beautiful.
November 8, 2012
Rated 5 out of 5 by rookywood Best Hotel Best Service
The Westin PDX is superior in its room design and customer service. It is why we always stay at the Westin in PDX.
September 16, 2012
Rated 5 out of 5 by Guest3 This hotel has good food and lounge area
I like the hotel food. The bar/lounge area is very warm and cozy which I like. The staff is friendly and helpful.
October 22, 2012
Rated 5 out of 5 by ECDC The place to stay in Portland
I come to Portland for work and always stay here. The staff is great, hotel is awesome and a great location.
May 13, 2012
Rated 5 out of 5 by RGN1 Room
I found the room very neat and clean with all the necessary amenities.
June 15, 2013
Rated 3 out of 5 by Portland02 Satisfactory for second visit
Cleanliness was not the focal point of the hotel's mission. Front desk was not informative and helpful.
November 19, 2012
Rated 5 out of 5 by csteele great food
Our family eats Gluten Free and Dairy Free- the restaurant was great in accommodating our needs1
March 17, 2013
Rated 4 out of 5 by YogiVeva Another enjoyable stay
Room comfortable, bed is great. I like the green option of no maid service. Would prefer free wi fi.
April 15, 2012
Rated 4 out of 5 by CatNike Perfect accomodation for a busy week
Downtown location with easy access to restaurants, shops and public transport. Parking not an issue.
August 7, 2012