Rated 5 out of 5 by wildcats Excellent service
Room was neat and clean. Front desk personnel were very efficient and helpful. Outstanding wait staff in the dining room. Our group had two private meetings in The Wine Room and the staff was simply excellent. Food was wonderful. Great visit!
October 29, 2013
Rated 5 out of 5 by AustinAndy Hotel has Great Property!
I love this hotel in Frisco/North Dallas. I stay here whenever I travel to Dallas and have always been very pleased with my experience. The rooms, restaurants, bar, and grounds are all very nice. I also sleep better on the Heavenly bed than I do at home!
November 14, 2012
Rated 5 out of 5 by Tarah My Favorite Starwood Property in Dallas
I love this hotel. When I arrived at 8:00 PM, I was standing outside finishing up a phone call. The valet was not there, but the front desk manager ran out, asked my name, got my bags, then immediately thanked me for my loyalty as a platinum member by memory.
Once inside he apologized that the hotel was so booked that he couldn't offer me a suite, but gave me a nice room on the SPG floor with a balcony.
The next morning, I woke up extremely sick. I called room service for some soup. The woman first said they did not have chicken noodle soup, but then determined I was sick and had the chef make a batch. The delicious soup arrived with crackers, Gatorade, and diet cokes (my favorite). The room service attendant would not let me pay because, "sick people don't pay for soup".
The hotel is very well maintained and each staff member I encountered was phenomenal. I travel to Dallas a few times a month and although this hotel is not as close to my meetings, I will be trekking out to Frisco much more often just to stay at this hotel. Thanks Westin Stonebriar!
October 14, 2013
Rated 5 out of 5 by laz22678 Fantastic
The staff member who greeted us at the desk was very friendly! We had our room upgraded and the room was absolutely breathtaking!! Wonderful view of golf course and surrounding town. The experience was perfect and made for a great getaway.
September 11, 2012
Rated 5 out of 5 by VinceAndDeb Thank You
We stayed at the Stonebriar because of the convenient location to events we attended in the area. Amazingly enough the hotel became a focal point to our stay. It was the best choice we cold have made. We loved the whole experience.
April 10, 2013
Rated 5 out of 5 by modern21 This hotel has excellent features throughout and immaculate grounds.
This hotel exceeded our expectations. We enjoyed our dining experiences at the hotel as well as the comfort of our room. Our experience began and ended with the friendly treatment by staff at every turn.
October 23, 2013
Rated 4 out of 5 by MavsJake Great Weekend Getaway
We live fairly close to the Westin Stronebriar, so it wouldn't seem like much of a vacation. But just having a nice clean and comfortable room, a courteous staff, and plenty of amenities made this weekend great!
March 26, 2013
Rated 3 out of 5 by Victoria2013 Charge for Everything!!
They charge $1.50 for LOCAL calls and $9.95 per day for internet. No thanks I'll stick with the Hilton that doesn't charge for local calls or internet usage. This place is nice, but I will stay with the Hilton.
January 13, 2013
Rated 5 out of 5 by Joy58 We were here for a wedding
The accomodations were wonderful. There were people everywhere to help you with whatever you needed. The food was excellent. Didn't have time to use the spa or the fitness center, but it looked well equipped.
May 14, 2013
Rated 4 out of 5 by Indio One of the best front desk staff!
The manager and the staff delighted us with their above average service, always helpful, smiling, responsive and efficient.
One of the many reasons I will recommend your hotel to my friends and office mates.
January 20, 2013
Rated 3 out of 5 by Zog13 Great atmosphere for a wedding.
But, I don't think the coordinator was very good. Rain prevented an outside wedding, but she said just go in and seat anywhere...She didn't have the ushers escort guests to their seats.
October 15, 2013
Rated 5 out of 5 by Suzanne Love the Westin
I love staying at westin. It's predictable excellence no matter where I am.The only shortcoming is the food/restaurants. I find that the food is not on par with the rest of the Westin experience.
March 1, 2013
Rated 5 out of 5 by GETAWAY77 GREAT GETAWAY!!
We've stayed here many times usually once a year for a getaway in summer.Pool,fitness center,golf,location,rooms,staff all great!! Close to shopping mall & many other stores & restaurants.
August 16, 2012
Rated 5 out of 5 by Gatortex Above all the rest
Hands down the best staff and service in town. We love the location and amenities and have made this a regular destination for anniversaries and family getaways.
The staff is exceptional!
August 21, 2012
Rated 5 out of 5 by BigDaddyD Room temperature was too warm at night.
Despite having the themostat set at 71 degrees; the room became too warm for our comfort. The outside hallway was cooler that our room.
The temp was fine during the afternoon and evening.
August 7, 2012
Rated 3 out of 5 by LuMuOh Restaurant Falls Short
Breakfast in the Restaurant is too long a wait for a seat and the buffet is not kept stocked. For business travelers this is inefficient and starts the day off on the wrong foot.
January 22, 2013
Rated 5 out of 5 by BamaG great stay
From the moment we walked in we were greeted with warm smiles and a friendly atmosphere. The room was excellent, comfortable and room service was top notch. We enjoyed our stay.
March 2, 2013
Rated 5 out of 5 by RoadWarrior1 It's like staying in paradise!!!
Kudos to Ms. Jones who checked me in to the hotel. She got my day off to an excellent start at a magnificent hotel. The hotel is exceptional and was well beyond my expectations.
September 27, 2012
Rated 4 out of 5 by aeh1 Very Helpful Staff
While I did have an issue, Maintenance came when called and fixed the situation in a time frame that met my needs. The desk staff was always friendly, professional and helpful.
March 7, 2013
Rated 5 out of 5 by cheesehead Wonderful week at Stonebriar
The food was amazing for our conference and in my room. Every staff member was accomodating, courteous and quick to respond and went out of their way to exceed expectations.
October 29, 2012
Rated 5 out of 5 by Neil1234 Fabulous Staff
I have never stayed at a hotel or resort where there was so much effort to accommodate guests--from the front door to maintenance walking down the hall! WOW
August 31, 2013
Rated 5 out of 5 by KarlaS We will stay here again.
We stay in Dallas once or twice a year. We will always stay here in the future. Staff was great, location was excellent and the facility exceeded our expectations.
May 6, 2013
Rated 5 out of 5 by Sandy56 The gold standard
The Westin Stonebriar has an amazing staff. They always make me feel welcome and at home. I also love the healthy food options provided at all the Westin hotels.
September 5, 2012
Rated 5 out of 5 by Traveler223 Great Hotel
Very modern, clean, and comfortable. I was very happy with everything from the room, the furniture, the helpful employees, to the restaurant staff and decor.
October 29, 2012
Rated 5 out of 5 by Taylor1 Great Westin Hotel
My wife and I love this Westin Property. GREAT Staff, nice big rooms, location is really nice and your close to everything. Room Service is one of the best.
January 8, 2013
Rated 5 out of 5 by Adams5057 Conference
I enjoyed the facility so much I will recommend that my company use your Westin for our quarterly conferences!
Great place and the staff was excellent.
January 21, 2013
Rated 5 out of 5 by Thasden Home Away from Home
I stay at the Westin Stonebriar a few times a year and the quality of my stays have always been excellent. It has been very consistant over the years.
September 20, 2012
Rated 5 out of 5 by Beach57 This hotel has a great pool
We planned to stay one night and stayed 2!
The pool was awesome it was a mini vacation from the rat race? If you want a day at the pool stay here!
July 27, 2013
Rated 4 out of 5 by Luke88 Excelent staff
Staff were extremely helpful from check in to checkout and in between. I have rarely seen people so willing to solve problems and to get things done.
March 23, 2013
Rated 2 out of 5 by Larry450000 Over Priced dirty rooms
Very over priced, I've stayed in much less expensive rooms with much more satisfaction. However the staff was very friendly and helpful.
September 4, 2013