The Westin Boston Waterfront

  • 425 Summer Street
  • Boston,
  • Massachusetts
  • 02210
  • USA
  • Landkarte

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Altersrichtlinien

Das Mindestalter zum Reservieren eines Zimmers und für den Check-in beträgt 21 Jahre. Ein Lichtbildausweis muss vorgelegt werden.

Rated 4.1 out of 5 by 492 reviewers.
Rated 2 out of 5 by disappointed Room was not ready until 75minutes past check in time. Waited in lobby & was never called to say room was ready til I went back to desk. Was told manager would call when i asked to speak with him/her--never did. Went to make coffee in the a.m.--Coffee cups were dirty , used. February 5, 2013
Rated 5 out of 5 by Pool opens until midnight Pros: * Clean hotel * This is the first hotel I've been to that gave me points (or $5 at Starbucks) for not requesting room cleaning service every night. * Pool opens until mid-night, which is rare. * Really close to the airport. $20 cab ride (*$17+ $3 tip). * Starbucks in the hotel. * Wireless internet connections was better than any other hotel I've been to. Maybe it was due to my new Windows Phone. Neutral: * Not a lot of gym equipment if you like free weights. Lots of cardio machine though. * Not near tourist attractions, so this is a business-focused hotel. Cons: * The door couldn't close properly, which is a MAJOR security problem. I would have never noticed if a security person didn't walk by my room. I saw a guy replacing batteries in the hallway, which I assume was to fix all the doors in the aisle. I had toggle the lock each time I closed the door to ensure the door clicked closed. * Not much else. If I had to be picky, I would say their shampoo was below average. But I'm digging pretty far to find a con. December 6, 2011
Rated 5 out of 5 by Great Boston Marathon Hotel This is the second time i have stayed at this hotel for the marathon and despite being outside of the immediate downtown it is an excellent hotel for the race - very close to the air port and a very short cab to boston common and the convention centre. the amenities at the hotel for runners are fantastic and the staff is very welcoming and accommodating. June 12, 2014
Rated 1 out of 5 by Treated like dirt I made a reservation for a busy weekend in Boston, using Starpoints. I was told that there were no "regular" rooms available but there was an upgraded room which would cost additional points. I took the bait. When I arrived, the room turned out to be a normal king bed room on the top floor with a lovely view of the roof of the convention center next door. When I complained at the front desk, the "manager" asked me what I wanted, and I told him that he could either provide a true upgrade for the additional points I was forced to use or provide a refund of the additional points since I got a regular room. Just because I'm three floors higher is no reason to jack up the point value. It's a view of South Boston and a roof next door after all. That manager told me there was nothing he could do. I left EXTREMELY DISSATISFIED with this poor service, particularly to a gold level member. From now on I will stay at any other hotel but this one. This hotel is less convenient to EVERYTHING in Boston, and has the nerve to treat its member guests like this? October 22, 2013
Rated 5 out of 5 by Always Consistent I have stayed at this Westin many times and I am in love with the consistency of service. My needs are almost always met (except this time I could not get a late check out) and the staff is always courteous and efficient. Kudos to great management. January 22, 2013
Rated 5 out of 5 by Great staff! Calvin (who managed the check-in area) was absolutely wonderful along with the rest of the staff! Couldn't have been happier with them. Loved the beds, shower, and Starbucks coffee in the room and a full service version in the hotel. Well done! June 17, 2013
Rated 2 out of 5 by Just not a good Westin This Weston only succeeds because of the conventions that it services. I stayed twice now and the hotel is under staffed and under serviced. December 21, 2013
Rated 4 out of 5 by Water Heavenly bed heavenly after long day of meetings. Rain shower enjoyable, linens soft and luxurious. June 16, 2014
Rated 5 out of 5 by comfort and quiet Both my husband and I felt that this room offered space, comfort and quiet. We slept great on the amazing bed, the room was very, very quiet and clean. July 16, 2012
Rated 5 out of 5 by Wonderful hotel My husband and I stayed at this hotel and we really enjoyed it. The staff members were beyond friendly and the room was absolutely beautiful. May 2, 2012
Rated 4 out of 5 by Disturbance from Arisia Con visitors I loved my room, however I did not like how Westin allowed the Arisia Con visitors to be loud through the halls, or squat around the lobby and near the restaurant. It was very tacky. We were in town to work the New England Auto Show, but many of us were unable to get adequate sleep due to the Arisia disturbance. If anything, I would suggest that Arisia Con visitors be placed on floors separate from others, so that nightly disturbance is brought to a minimum. However, I feel that the Arisia Con compromised the prestige of Westin Boston Waterfront. To be such an upscale hotel chain, it does not reflect well to have a taste-less group as guests. January 19, 2012
Rated 3 out of 5 by Had trouble with toilet The toilet clogged four times. Very inconvient had to use bathroom in the lobby. Asked for a refrigerator which never came either. February 3, 2013
Rated 5 out of 5 by Hotel has a wonderful fitness center Wonderful experience! Friendly staff and state of the art fitness center. July 23, 2012
Rated 4 out of 5 by It's a Westin I'm a fan of Westin properties and this one is one of my regulars. January 7, 2012
Rated 1 out of 5 by long waits the waits for any meal take to long . November 15, 2012
Rated 4 out of 5 by Excellent staff, wonderful food This stay was for corporate business for one night. It was such a great experience, I extended my stay personally at this Westin for AT LEAST two reasons! The staff and the food....not to mention a great location and a beautiful view! Thanks so much:) June 8, 2014
Rated 3 out of 5 by July 4th gate away The greeter at the front door was smiling, pleasant, and informative-an asset to any staff. The front deskperson was training two other agents. No welcome gift, beverage or breakfast was offered ( I am an elite gold member). One electrical socket did not work in our bedroom, the fridge in the other room in our suite did not work. And I requested extra linens for the sofa in the othe room 3x, first from the AM maid, then at 5pm from service express on the phone, and then at 8pm from a random maid on our floor. When we checked out we still never got the linens. The matress slumped-it could use replacing. But otherwise the room was OK July 14, 2012
Rated 5 out of 5 by THANK YOU After staying in Cape Cod at a rather dodgy cottage, we decided to finish our New England vacation at the Westin before our flight home. Everyone was very attentive to our requirements, gave us a great room with a fantastic view! Room was lovely, amenities all we could ask for. Food & service in the bar was very good and service prompt despite the hotel being busy as there were a few confrences going on. Can't thank the concierge & front desk staff enough for all there help. Just hope Sandy skipped by & didn't harm anyone. Can't rate the pool etc as we didn't have time to use them, spent the day sightseeing in Boston instead sorry. October 30, 2012
Rated 5 out of 5 by Really good but need free business center Everything about this hotel is top notch and well done. The breakfast buffet is exceptional. I did not bring a laptop with me though and the hotel does NOT have a business center and it should. (there is a commercial one where you are charged to use the computers). Even now not everyone wants to tote their ipads and computers with them and having brief access to a computer would be appreciated. June 2, 2014
Rated 4 out of 5 by Green Program This program needs to be explained better at check-in. We were told the room would be done 1x during our 4 night stay and we could call whenever we needed anything...towels, coffee, etc. We called on the 3rd day to ask for the room to be done, towels were all over the bathroom and we thought it was an over site that the room had not been done that day (3). We were told the room would be done but after we returned that evening it was not. It was later explained that it is done after 3 nights stay. Now why would you not do the room sooner than that for a 4 night stay? My suggestion: explain green program bettter and do the rooms half way through the stays. October 7, 2013
Rated 4 out of 5 by Conference experience Was attending Boston for a 6 day long conference. This was a nice location and attached to the convention center which was very convenient. The room was nice but a torn Desk chair and stains on the easy chair were unexpected for the price I was paying and the Westin experience I was used to. In room breakfast and in-house restaurant were good and met expectations. Even had lots of gluten free options which was nice. May 30, 2014
Rated 5 out of 5 by Great conference Center I was at Westin Waterfront for a conference and was very pleased. My husband was traveling with me . The staff was so helpful to answer questions and help with transportation and knowledge about Boston. The conference facilities were exceptional, food excellent and all bathrooms and rooms very clean. June 4, 2014
Rated 3 out of 5 by Not bad but expensive Rooms are okay. Coffee maker is good. Beds/pillows are not very comfortable. Bar food and restaurant are decent. Hotel is within a 15 minute walk of restaurants and shopoing, conference facilities are ok, but super air conditioned. Banquet food was averge. But everything is very expensive, quite frankly,overpriced. If you are lucky enough to be über spg, you get free internat in your room. Cant prove it, but someone dropped my sonicare toothbrush and ruined it, only really. Redeeming feature of the stay was that we got a city view, and even that was marginal.... overllooked the entry circle, construction, and the power plant. August 5, 2012
Rated 5 out of 5 by perfection! more than met my expectations! stayed in July 2012 for nursing conference; found each & every staff member to be warm, courteous, & professional.. room was pristine & bed really was heavenly. morning showers were spa like-shower gel smelled fabulous & the towels rich & plush..big props to the very kind,professional security officer often located to the right of the concierge desk. referred to him as the "secret service." had a great sense of humor & his knowledge of the city was phenomenal which totally enhanced the stay.. Westin Boston Waterfront is now my favorite hotel in Boston! thanks all for such an amazing experience! August 19, 2012
Rated 5 out of 5 by Location I was reluctant to book this hotel because it was located next to the convention center- we were in town for the Red Sox Rally and a weekend get away. We had a super time because of this location. The night of arrival we walked about 5 minutes to a fantastic restaurant on the waterfront for dinner. After a brief stroll along the harbor we had a nightcap at the hotel bar and retired for the night. The next day after a swim in the pool we were able to walk to the Red Sox parade on a beautiful 70 degree day in Boston, in November. Lunch in the North End and a short stroll back to the Westin (along the water the entire way) and back home to Cape Cod in about an hour. November 5, 2013
Rated 5 out of 5 by My stay at the Boston Westin I enjoyed the calm and the quality of my room environment. I also appreciated that the hotel had a Trolley stop and the fact that it was not too far from the airport or the activity centers of Boston. June 4, 2014
Rated 5 out of 5 by financial representative Great place to stay in Boston. Will recommend to other associates. June 6, 2014
Rated 5 out of 5 by Another excellent Westin Hotel I am a big fan of this hotel. The location is great...VERYshort drive from the airport and walking distance to downtown and many great restaurants. I recieved a nice platinum upgrade to a suite which was very appreciated since I was going to be there for the entire week for business. The service, gym, and restaurants all exceeded expectations. My only complaint with the with Valet attendtants....at times I would have to wait several minutes before they would notice I was there and waiting for them to take my car - when I was the only car there. Ultimately I just started walking my keys to them while they finished their conversation. Not that big of a deal but just something for management to be aware of. I highly recomment this hotel. May 2, 2014
Rated 3 out of 5 by Not quite what I expected. Beds were too soft and even with adjusting temp. in the room it was too warm, making for an uncomfortable nights sleep. Also, to be charged for WiFi when most places offer it free... including the BCEC which you are connected too, not what I anticipated. June 2, 2014
Rated 5 out of 5 by Comfortable with polite and prompt service I thoroughly enjoyed the brief stay for a conference held at that Westin Waterfront in Boston. The staff were helpful, polite, and professional. The room was comfortable and well appointed. June 3, 2014
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