Rated 2 out of 5 by LupoGrigio Not a Cat 5 Hotel
Sorry to say that this hotel relies on location only. It does not compare to other Cat 5 hotels in the Starwood portfolio.
September 2, 2014
Rated 5 out of 5 by spdyj3 Wonderful Experience
My husband, myself and some friends of ours stayed the weekend at the Westin in Georgetown and it was wonderful. The staff that greeted us was top of the line...nice and friendly. The only thing that we weren't please with was the $45/night parking fee. Other than that it was great!
December 10, 2013
Rated 3 out of 5 by cheeze needs some careful attention to detail
the i-home clock was broken. It's a small thing, but I really wanted the alarm. I suspect it would have been replaced if I called to report, but it was way past midnight when I noted it and i just used my phone for an alarm instead. Not a disaster, but it sure was a disappointment.
February 12, 2013
Rated 5 out of 5 by PATD027 THIS HOTEL HAS A GREAT STAFF
I AM NOT A WRITER AND DO NOT ENJOY WRITING REVIEWS BUT TO COMPLETE THIS SURVEY AND TELL HOW GREAT THE SUPPORT STAFF WAS I AM DOING IT. WE HAD A GREAT TIME.
August 23, 2014
Rated 3 out of 5 by NYCNJT Spider Webs
Was in bed and notice the room had spider webs on two corners of the room. It might have been psychological or not but i felt itchy as if something was biting me in bed through out the night. With the price I paid $329, i would assume free wifi would be included, it did not.
July 27, 2013
Rated 5 out of 5 by Bill027 Great place for a conference.
My group held a week-long management conference at this hotel. The facilities were excellent and the staff was wonderful, particularly in the Caucus Room restaurant.
August 18, 2014
Rated 4 out of 5 by linda129 Great Hotel
We love staying at the Westin hotels. The staff is friendly and professional. The rooms are spacious but housekeeping was not in keeping with the Westin brand. There was still hair in the bathtub and overall, the cleaning was not what I would have expected from the Westin.
August 29, 2013
Rated 5 out of 5 by Shawna Excellent location and comfortable rooms
The bed was comfy, tub and shower were large and relaxing. There are plenty of restaurants in walking distance. The hotel ambassador was awesome in fulfilling my request for a surprise for my husband's birthday. Pool was tiny so we didn't use it. Overall a great stay.
July 18, 2012
Rated 4 out of 5 by JRP04 Nice Gym
The gym was impressive. The location is an easy walk to Georgetown but it's a bit of a hike to the closest Metro (Foggy Bottom). I also was surprised there were not many choices for restaurants in the immediate vicinity. But the staff were responsive and accomodating.
September 30, 2012
Rated 5 out of 5 by JulyGeorgetownGuest Exceptional service
I had a wonderful visit to the Westin Georgetown (which is really in the West End). The staff, including the SPG ambassador, was fantastic at accommodating my group of four with adjoining rooms and excellent service.
We also enjoyed the pool on the hot DC afternoon.
July 12, 2012
Rated 5 out of 5 by Ann52 Seamless comfort and service
one of the best hotel stays I have had. Staff is incredibly professional and personable and highly responsive from the front desk to the restaurants and doormen. I was totally relaxed from the moment I walked in each day to the moment I walked. Highly recommended .
October 24, 2012
Rated 5 out of 5 by Hazkas Great Hotel with excellent Location
Stayed over the weekend during my trip to Washington DC. Great Location and service. Being immediately recognised as preferred member and felt important.
Great Large Rooms were provided and facilities like gym is extensive.
WIll never hesitate to stay here again
December 9, 2013
Rated 5 out of 5 by Susan1015 college graduation
We stayed at the Georgetown Westin for 1 night while in town for my son's college graduation. Everything was lovely, from the attention at check-in-to accomodating us with an upgrade and a room close by for my parents. Would definitely stay there again when in DC
May 16, 2012
Rated 5 out of 5 by MsBellamy Loved it!!!!!!
We absolutely loved the hotel and the staff were sooo nice. We were highly impressed with the accommodations and cleanliness.
August 22, 2014
Rated 5 out of 5 by WKlyTraveler Home away from Home
I travel to the DC area every 3/4 weeks and this hotel is my home away from home. Comfortable, inviting and always an amazing professional staff
August 16, 2014
Rated 5 out of 5 by Melissa13 Great Stay!
Our stay was amazing! The staff at check-in was awesome! The room was great and was surprised to receive an inauguration keepsake when we got to our room! Always love staying at Westin hotels and will definitely keep this location in mind for future stays!
January 22, 2013
Rated 3 out of 5 by Cn2013cn Great staff & place, but bad food choices
The food choices were very limited. Steakhouse closed at 9 and loud, loud salsa in other restaurant. Casual restaurant had very poor food choices to the point that I left and went elsewhere. Never had to leave a westin before due to limited food choices
September 23, 2013
Rated 3 out of 5 by GAT3 Comments of the Georgetown Westin Hotel
Room was not cleaned properly. Was not vacuumed daily. No fresh glasses - no fresh ice bag, etc.
The elevator is a whole different issue. It requires you to enter your key to activate it. Sometimes it works - sometimes it doesn't. It's a real big pain!
April 30, 2012
Rated 5 out of 5 by Sb15 Vp of sales &design
I love this Westin hotel
I have stayed for business and pleasure , and this is a great hotel for work and play .
But the restaurant must go .
Service is bad , but the food is good , large portions also , able to share .
June 27, 2014
Rated 5 out of 5 by tubs172 biz and pleasur
Great hospitality from all at hotel. Always a helpful hello and offer to be of assistance. great facilities in a great location. Other than the going rate of parking -it was great.
July 29, 2014
Rated 5 out of 5 by Ryanthegreat An amazing hotel
Booked this hotel on line...The room was amazing, Front staff from the valet to the front desk staff were just amazing..Very friendly and helpful here..Never been to Washington before and I will return and stay here..
Great value !!! 5 STARS ++
August 6, 2013
Rated 5 out of 5 by Antoniya Wonderful stay
My room was beautiful, large, clean, and I appreciated the complimentary water bottles for SGP members. The only minor inconvenience was the thermostat, which was on the fritz a little -- while set on cool, it kept heating the room up to 79'F.
November 10, 2013
Rated 5 out of 5 by BOD102012 BOARD MEETINGS
We had 12 people at the hotel for various Board Meetings over 2 days. The staff was great and excelled in all respects concerning service for the meeting, dinner at the Caucus Room, check in and check out, along with the meals at the meetings.
October 26, 2012
Rated 5 out of 5 by christms2012 great hotel
Your employees are very friendly and helpful. Only disappointment was going down for the 6:30am concierge led run to find no one there. But...ended up running on our own and had a good run. Also room had slight smell of sewer gas upon arrival.
December 28, 2012
Rated 5 out of 5 by sara56 great stay.
I was so pleasantly surprised with everything here. Never ate at restaurants. Room was quiet, wonderful bed, good customer service. Very green with hotel services. Lap pool was a treat. Great fitness center. Would stay there again and again.
July 15, 2013
Rated 4 out of 5 by Rita48 Quiet and a great night's sleep
The hotel was in a good location for business purposes because it was near the offices I was visiting. The room was nice, clean and comfortable. Best of all, it was quiet.
July 24, 2014
Rated 5 out of 5 by port Excellent service, great location
The Westin Georgetown staff could not have been more welcoming on my arrival, and continued the great level of service throughout my stay. They were there with great local restaurant recommendations and the room was spacious and light.
March 15, 2013
Rated 5 out of 5 by hardworker99990 Great escape
Visited for a conference and really enjoyed the top notch service and the excellent room stay. This hotel is like a wonderful retreat while you are working.
July 31, 2014
Rated 5 out of 5 by Joanne830 Wonderful staff
Front desk was especially gracious and helpful. All staff we encountered were wonderful.
Outdoor pool and fitness center were less than desired but overall lovely stay.
July 22, 2014
Rated 4 out of 5 by Deej58 Great Location
Hotel is in great location. Starbucks Coffee just across street. Walls are paper thin so you hear the noise from other rooms above you and beside you. The pillows were also uncomfortable for us.
June 30, 2014