Rated 2 out of 5 by Inc1 This hotel has a great location...but several policies are disappointing.
Quality does not match the prices. Customers must pay additional fees for WI-FI in their rooms. Housekeeping standards are inconsistent .Menu items are overpriced .
April 10, 2013
Rated 5 out of 5 by Sundial Return stay that will happen again
We very much appreciated the upgrade. The staff was great. It took us a while to figure our your energy saving light and heating process for the suite. But, we got it.
January 29, 2013
Rated 5 out of 5 by jones66 very helpful staff
Everyone was very helpful but I must single out 2 people, Deeney and Amadou were extremely helpful and knowledgeable, I have never been greeted by 2 more better people.
July 31, 2012
Rated 5 out of 5 by Madurai Wonderful location
Wonderful location. All the business places and metro are walkable distance. Very friendly staff. Had wonderful experience.
June 30, 2013
Rated 5 out of 5 by Heidi21 Very accommodating
I requested both an early check-in and late check-out and both were granted without any issue. It was very much appreciated and allowed me to enjoy my stay even more!
October 31, 2012
Rated 4 out of 5 by Spiritark Classic Business Hotel
It has everything you need of a Westin hotel if you are staying here for business. You can expect clean rooms, spacious bathroom areas, standard amenities etc.
May 11, 2012
Rated 5 out of 5 by TLS325 This hotel is very comfortable
Very comfortable hotel, friendly atmosphere and accomodating, friendly staff. Very clean and fresh smell throughout the hotel. The amenities are great.
March 13, 2013
Rated 5 out of 5 by Sue444 The employees at this hotel were very helpful.
The employees at the hotel in DC were very helpful with guests who were unfamiliar with the area. They worked with our schedules and helped us alot.
March 11, 2013
Rated 4 out of 5 by John24 Very comfortable stay
The Westin Georgetown is an excellenct choice for business or liesure travel. Clean, well-appointed rooms. Elegant courtyard is a big plus!
April 10, 2013
Rated 4 out of 5 by shelby12345 This hotel was comfortable
This hotel was comfortable and everything about it was wonderful. My only issue is that they charge for internet even thou you are an SPG member.
December 25, 2012
Rated 4 out of 5 Staff Met My Needs
I travel often and the staff at the Westin Georgetown was friendly, knowledgeable and a pure pleasure.
June 24, 2013
Rated 5 out of 5 by Doctor1960 It´s was much more that expected
The kindly attention was great.
From the front desk to the breakfast, the room service, all...
Gently and warmly attention.
December 2, 2012
Rated 5 out of 5 by lucy11 very comfortable and very clean
I really enjoyed my stay. The location was wonderful, staff were pleasant and cordial, rooms were large, clean and of course comfortable.
March 6, 2013
Rated 5 out of 5 by JGem145 The Staff was wonderful
We were greeted with very nice staff. They were very helpful and cordial. I told all of my friends about the hotel when I got back to work.
July 26, 2012
Rated 5 out of 5 by drmjb One suggestion
The soap in the room is pretty but not very functional. I would prefer a normal shape instead of the fancy shape and a soap which lathers.
April 4, 2012
Rated 5 out of 5 by MeronK Very comfortable stay!
The room was great and the staff was awesome! Special thank to "G" the overnight agent, he was very welcoming. Will definitely recommend!
December 28, 2012
Rated 5 out of 5 by Ghans22 great location
the hotel is located near all the george town shops and a short walk to the school campus or the M. The atmosphere in quiet and relaxting
August 8, 2012
Rated 2 out of 5 by LindsayS 4 Stars?
I recently stayed in the Westin Georgetown and was in a word: underwhelmed. While the lobby was beautiful, the rooms themselves were not at what I would think to be a 4-star level. The night that we stayed we didn't have use for the bathtub, but upon waking the next day I decided to use the tub for a relaxing bath before checking out. When I went to begin running the water, I noticed that the drain looked a little "crooked". I went to move it back to the center and heard an awful clang. The ENTIRE drain came out of the bathtub. One would think that at a 4-star hotel they would be inclined to check on the rooms that they are going to be giving to guests to make sure that well, the bath tub has an actual drain. I was beyond mortified as I had booked this room for a romantic celebration with my significant other and had to walk into the bedroom with an entire drain in my hand to explain why I was no longer taking a bath. Because it was the morning of our check-out I decided to just notify the front desk when I went to depart. They offered no apology and said they would send someone up to look. I will not be inclined to return or recommend this property.
November 26, 2012
Rated 5 out of 5 by Lauriecd Great location
This hotel is located right next to Georgetown giving access to several restaurants and shops. The hotel also has great amenities.
July 30, 2012
Rated 5 out of 5 by jp01 Jp123
The best Westin property I've stayed at in a long time.
July 15, 2013
Rated 5 out of 5 by B1114 All Good
Room and Staff were all good. We especially enjoyed The Caucus Room for lunch and dinner. The tortilla soup was a favorite!
February 20, 2013
Rated 3 out of 5 by Eddie Ed
With two bars in the hotel I was very disappointed that they did not carry any American Beer. Bud, Coors, Miller etc.
February 28, 2013
Rated 5 out of 5 by Patty Great for families
The hotel was perfectly located between Georgetown and sights on the Mall. Incredibly helpful and friendly staff.
February 5, 2013
Rated 5 out of 5 by sucrosebravo Too short a stay
In town for a night and couldn't be happier with the hotel. Great location and a beautifully modern, clean room.
November 12, 2012
Rated 5 out of 5 by AnastasiaB Just wonderful
Gracious staff, well kept & comfortable room, walking distance to shops and restaurants.
January 7, 2013
Rated 5 out of 5 by naya I recommend Westin Georgetown
The hotel exceeded my expectation. Great choice of quality and location.
April 22, 2013
Rated 5 out of 5 by sctomd3 Awesome
Super comfort and clean room, great and accomodating staff. I hope to return soon.
January 11, 2013
Rated 5 out of 5 by sgll Nice stay
Everything we expected. Convenient location, good rooms. Good exercise facility.
January 4, 2013
Rated 5 out of 5 by JRBG Great service...lovely hotel.
The hotel is very nice and the staff bends over backwards to be of help.
March 25, 2013
Rated 5 out of 5 by Lorenzo1 Service and Comfort
Outstanding service and accomadations from the start to the end of the stay.
September 5, 2012