Rated 5 out of 5 by Oceano Excellent
This is the best for everything when staing in Vancouver, Location is great!!
May 13, 2013
Rated 5 out of 5 by Springbokkie Excellent , as always.
Perfect location and wonderful staff. I always make this my hotel when I stay in Vancouver.
November 28, 2012
Rated 4 out of 5 by Martyboy Great location - beautiful hotel
This is a beautiful hotel to stay at while in Vancouver. beautiful view, staff is friendly.
October 7, 2012
Rated 5 out of 5 by Pablo12 Great Location for Concert Goers
We stayed for the Paul McCartney concert..close to to many restaurants, pubs, shopping too
November 29, 2012
Rated 5 out of 5 by RB2012 Staff are extremely friendly and helpful!
Location was perfect, staff were extremely helpful and the room was perfect in every way!
August 27, 2012
Rated 5 out of 5 by KA22 Greatv place to stay
I definitely recomment this hotel for their service, friendly staff. Excellent location.
August 28, 2012
Rated 4 out of 5 by HeatherMc First class
Hotel was in a great location, good facilities around the area. Large comfortable rooms.
September 9, 2012
Rated 5 out of 5 by Ronnieb TOP NOTCH
Most enjoyable stay.....very pleasant customer service oriented staff.Will be back.
September 29, 2012
Rated 5 out of 5 by Drojas25 Very NIce
Overall a very nice experience. As always the heavenly robes and bed were amazing.
January 15, 2013
Rated 2 out of 5 by Kat1234 Elevator not working, other issues
I was looking for a place to stay in Vancouver for at least a couple of weeks, and checked out of here after three nights.
My issues with the place were:
1) One of the two elevators was only working, and I had to wait over five minutes almost every time I needed to use the elevator. This is unacceptable.
2) I sent an email on the first night to guest services voicing two concerns - that a) there was a lack of hangers in my room and b) that the complimentary bottle of water advertised on the website is no longer, and in the room it says that tap water should be drank instead. I did not bring a water bottle for the gym because I was under the impression there would be a complimentary one in the room. Instead, guests have the "option" of a mini bar water bottle for seven dollars. No thanks. This email was never addressed with a call or reply back, nor were any more hangers or a water bottle delivered to the room.
The gym is decent for a hotel gym, and my room was always cleaned very well by the maid.
However, despite the gym and maid service, I would not stay at this hotel again. There are hotels in a comparable price range that have much much better customer service, as well as functioning elevators.
February 7, 2013
Rated 5 out of 5 by Sarah29 Great location & great staff
From the moment I arrived, and right through to checkout the staff was amazing.
January 7, 2013
Rated 5 out of 5 by Gage2 Westin Grand Vancouver
Great location, close to restaurants, Sky Train, staff was very helpful
March 8, 2013
Rated 5 out of 5 by Langston7 coyote74
This hotel is great with a friendly staff. My suite was very comfortable.
October 30, 2012
Rated 5 out of 5 by Oceano Perfect
Best hotel in town, excellent location. Staff is always fantastic!!
March 29, 2013
Rated 5 out of 5 by Titus2010 SPG Friendly
Upgraded to a junior suite which was great for the kids.
May 11, 2013
Rated 5 out of 5 by Staycation Wow
Service was amazing!
Staff went out of their way to make it special;)
October 31, 2012
Rated 5 out of 5 by Joey Great hotel
Great location and helpful staff
June 9, 2013
Rated 4 out of 5 by Ksc1 great location
Very nice hotel within walking distance to lots of attractions
January 27, 2013
Rated 5 out of 5 by Patrick07 perfect spot....
I was please about the location. It is close to everything
September 9, 2012
Rated 5 out of 5 by BiggerE Nice to be back at the Westin Grand
Perfect stay in every regard.
June 2, 2013
Rated 5 out of 5 by Alfonso Great service from staff
Polite, kindness and excellent service
May 13, 2013
Rated 5 out of 5 by ECM1964 Very comfortable Beds
Excellent stay - would recommend the hotel to anyone.
October 22, 2012
Rated 4 out of 5 by Hockey Hockey Night
great hockey game! canucks over predators!
March 17, 2013
Rated 5 out of 5 by ecogirl good service
The staff is very helpful and friendly.
January 30, 2013
Rated 5 out of 5 by Edgar Great location in downtown Vancouver
Staff extremely helpful and friendly.
March 5, 2013
Rated 5 out of 5 by Oscar27 This hotel has it all
Location, room and staff were excellent.
May 28, 2012
Rated 2 out of 5 by HighRate HighRate
Hotel did not meet my expectation.
March 6, 2013
Rated 5 out of 5 by Janny Convenient
Love,Love,Love this hotel!
March 20, 2013